Bengaluru Karnataka From home night shift Jobs – 35 Open Jobs Today

SPE-Customer Service HC
Cognizant —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
2d
Fresher || International Chat Support || Bangalore || Non Voice
Being Humancruit —Bengaluru, Karnataka
- ₹2,04,000 - ₹2,16,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
2d
Senior Application Support Analyst (C1 - Night Shift)
Genesis Global —Bengaluru, Karnataka
- Weekend availability
- Hybrid work
- Java
- Travel
- Scripting
- Health insurance
Quick apply
9h
Title Processor
Welkin Abstract —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Remote
- English
- Finance
- Organisational skills
- Work from home
Quick apply
Customer Support Executive (Hybrid)
beGalileo —Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
16h
Talent Supply Chain Consultant (TSCC) – US Shift
Kelly —Bangalore Corporation Building, Bengaluru, Karnataka
- Up to ₹20,00,000 a year
- Full-time
- Hybrid work
- Sales
- Recruiting
- Negotiation
- Commuter assistance
- Health insurance
Quick apply
8d
Implementation Consultant for No-Code Platform
Unifize —Bengaluru, Karnataka
- ₹9,00,000 - ₹18,00,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
Quick apply
VOE (Team Lead)
Gomoder —Bengaluru, Karnataka
- Night shift
- Remote
- English
- Communication skills
- Work from home
Academic Counsellor (US sales )
Brightchamps —Bangalore City, Bengaluru, Karnataka
- ₹4,00,000 - ₹5,50,000 a year
- Full-time
- Remote
- Customer service
- English
- Master's degree
- Work from home
Quick apply
5d
Customer Success Executive
Work Place —Bengaluru, Karnataka
- ₹3,00,000 - ₹3,50,000 a year
- Weekend availability
- Software troubleshooting
- English
- Bachelor's degree
- Work from home
Quick apply
12d
Lead Generation Executive
Champions Group —HSR Layout, Bengaluru, Karnataka
- ₹25,079.50 - ₹30,546.74 a month
- Full-time
- CRM software
- Sales
- Research
- Health insurance
- Work from home
Quick apply
14h
VOE (Analyst)
Gomoder —Bengaluru, Karnataka
- Night shift
- Remote
- English
- Communication skills
- Work from home
Process Analyst
naptico services pvt ltd —Banashankari III Stage, Bengaluru, Karnataka
- ₹16,000 - ₹18,000 a month
- Full-time
- English
- Finance
- Analysis skills
- Work from home
Quick apply
Technical Support Engineer 1 - Bengaluru
Exotel Techcom Pvt Ltd —Bengaluru, Karnataka
- Weekend availability
- Remote
- APIs
- Communication skills
Quick apply
Patient Coordinator (IPD Coordinator)
Cessna Lifeline Veterinary Hospital —Domlur, Bengaluru, Karnataka
- ₹40,000 - ₹60,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
- Health insurance
Quick apply
5d
Operations Lead - O2C
Lowe's —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Analysis skills
Technical support Engineer
LogiCoy —Bengaluru, Karnataka
- Email
- Java
- Bachelor's degree
- EMR systems
- Work from home
- Flexible schedule
Coordinator, Eviction and Redemption
Altisource —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Communication skills
Quick apply
IT Agent
SolarEdge —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- English
- Windows
Quick apply
Associate - Collection Rep
Lowe's —Bengaluru, Karnataka
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
12d

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SPE-Customer Service HC

Cognizant -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
2 days ago

Benefits

Work from home

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Information security
Continuous improvement
Communication skills

Full job description

Job Summary
This remote night shift customer service specialist role focuses on resolving complex payer related inquiries while leveraging strong expertise in MS Excel for analysis and reporting. The position supports continuous improvement of customer experience ensures accurate documentation of interactions and contributes to compliant handling of payer processes helping the organization deliver reliable service outcomes from a work from home environment.

Responsibilities
Handle payer related customer interactions with high attention to detail ensuring accurate issue understanding timely resolution and clear communication that strengthens trust in company services.
Manage end to end case workflows for payer inquiries by documenting requests tracking status and closing tickets in alignment with defined service level expectations and quality standards.
Utilize advanced MS Excel capabilities to analyze service data identify patterns in payer issues and produce structured reports that support operational decisions and process improvements.
Coordinate with internal operations and support teams through virtual channels to clarify complex payer requirements and ensure that customer responses are accurate and compliant with policies.
Maintain up to date knowledge of payer processes and guidelines applying this understanding to each interaction so that customers receive consistent and reliable information.
Provide clear and empathetic communication in a night shift work from home setting adjusting tone and explanations to match customer needs while maintaining professional service standards.
Track and update customer and payer information in designated systems with precision using Excel based logs or templates where appropriate to avoid errors and rework.
Follow standardized escalation procedures for high impact or unresolved payer issues ensuring that critical cases are prioritized and monitored until final closure.
Contribute to continuous service improvement by sharing recurring issue insights derived from Excel analysis and recommending practical changes to workflows or documentation.
Adhere strictly to information security data privacy and compliance guidelines while working remotely ensuring that all customer and payer data is handled responsibly.
Manage time effectively during night shifts by balancing inbound interactions follow up tasks and report preparation to meet daily and weekly performance targets.
Support knowledge management by updating frequently asked questions response templates and Excel trackers so that the wider team can benefit from refined information and tools.
Align daily activities with the company purpose of delivering dependable and ethical customer service enabling better payer experiences that indirectly improve access to essential services for society.

Qualifications
Possess two to four years of customer service experience with direct exposure to payer related processes demonstrating familiarity with terminology documentation and resolution frameworks.
Show proven proficiency in MS Excel including use of formulas filters sorting pivot style analysis and data validation to manage service metrics and case tracking effectively.
Demonstrate strong communication abilities in remote environments by using clear language structured explanations and active listening to handle diverse customer situations.
Exhibit solid problem solving skills with the capacity to interpret payer issues review data points and select appropriate actions without unnecessary delays.
Maintain reliable home office arrangements suitable for night shift work including stable connectivity and a distraction free setting that supports consistent performance.
Display adaptability to process changes and new payer guidelines quickly incorporating updated instructions into daily workflows without impacting customer satisfaction.
Prefer prior experience in business process outsourcing or shared service setups handling international or complex payer accounts where structured metrics were used to gauge performance.

Certifications Required
Preferred certification in MS Office or data analysis tools such as a recognized Excel specialist credential.

Apply Now

Refine Your Search

from home night shift jobs in bengaluru karnataka

SPE-Customer Service HC

Fresher || International Chat Support || Bangalore || Non Voice

Senior Application Support Analyst (C1 - Night Shift)

Title Processor

Customer Support Executive (Hybrid)

Talent Supply Chain Consultant (TSCC) – US Shift

Implementation Consultant for No-Code Platform

VOE (Team Lead)

Academic Counsellor (US sales )

Customer Success Executive

Lead Generation Executive

VOE (Analyst)

Process Analyst

Technical Support Engineer 1 - Bengaluru

Patient Coordinator (IPD Coordinator)

Operations Lead - O2C

Technical support Engineer

Coordinator, Eviction and Redemption

IT Agent

Associate - Collection Rep

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