Bengaluru Karnataka Head of innovation Jobs – 422 Open Jobs Today

Customer Engagement Manager
Crest'XO —Bengaluru, Karnataka
- ₹65,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Associate Director- Leadership and Management Delivery
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Business Administration
- Training & development
Program Head Education
Kalike- TATA TRUST —Vijayanagar, Bengaluru, Karnataka
- ₹1,00,000 - ₹1,50,000 a month
- Part-time
- Doctoral degree
- English
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Sr. Director & Head of Architecture
G-P —Bengaluru, Karnataka
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
- Health insurance
Quick apply
Head - Business Solutions GCC
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
- Leadership
- Communication skills
Senior Director, Head of R&D Global Capability Centers (GCC) - India
Takeda Pharmaceutical —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
PED Head
Yokogawa —Bengaluru, Karnataka
- Full-time
- Master's degree
- Project management
- Negotiation
Dean – Academics & Accreditations
IFIM College —Electronic City, Bengaluru, Karnataka
- Up to ₹20,00,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
10d
IT Head
The Association of People with Disability —Bengaluru, Karnataka
- ₹20,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- Master's degree
- Databases
Creative Lead
gopalan group of institutions —Bengaluru, Karnataka
- Up to ₹1,00,000 a month
- Full-time
- Marketing
- Project management
- Bachelor's degree
Quick apply
Principal
Sree Cauvery School —Indiranagar, Bengaluru, Karnataka
- ₹70,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Administrative experience
- Education
Quick apply
Head of Clinical Research
Oivi —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Medicine
- Microsoft Excel
4d
Placement Head /Director Campus Development
B.E.S.T Innovation University —Vasanth Nagar, Bengaluru, Karnataka
- ₹70,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Computer networking
Quick apply
12d
Project Head
TECHSOL ENGINEERS —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Management
- PMP
Quick apply
Head of Digital Engineering, India
ADM —Bengaluru, Karnataka
- APIs
- AI
People Operations Manager
Maersk —Bengaluru, Karnataka
- Full-time
- Human resources
- Data entry
- Leadership
3d
PMO Lead - Project Coordinator
ABB Robotics Sweden AB —Bengaluru, Karnataka
- Full-time
- Project management
- SharePoint
- Communication skills
Quick apply
Dean - School of Design
GRAM HR Solutions —Bengaluru, Karnataka
- ₹35,00,000 - ₹40,00,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Quick apply
R&D India Site Head
Bayer —Bengaluru, Karnataka
- Call employer
- Master's degree
- Project management
- Software development
5d
Deputy General Manager - Projects
Evolve Back —Bengaluru, Karnataka
- Full-time
- Management
- Project management

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Customer Engagement Manager

Crest'XO
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹65,00,000 a year

Qualifications

Master's degree
Bachelor's degree
Communication skills
Information Technology

Full job description

Job Description

Role: Customer Engagement Manager

Location: Bangalore

Who are we looking for?

Customer Engagement Manager: 15+ years of experience

We are seeking an accomplished and strategic Customer Engagement Manager to join our dynamic team providing technology & operation support services to key strategic customers in the Hi-Tech space. In this pivotal role, you will be responsible for managing $25 Mn to $50 Mn P&L & driving the execution of our strategic delivery initiatives providing Technology services & operation support to our customers. This will be a global role & you will be expected to manage Customer Relationships across Business organizations such as Sales, Services, Finance and Marketing organizations with global engagements spanning over 500+ employees spread across multiple regions – APJ, Europe, AMS including LatAM countries. It is designed for an individual with a robust background in technology service delivery and a passion for driving innovation within vertical industries. The successful candidate will be responsible for overseeing the execution of technology services for a range of clients, ensuring that delivery is aligned with the business goals and objectives. This position demands a forward-thinking individual who can cultivate relationships with stakeholders, enhance operational efficiency, and harness advanced technology solutions to deliver exceptional service outcomes. Your expertise will not only enable our clients to achieve their crucial goals but will also advance our commitment to quality, integrity, and customer-centric service. If you have a proven track record in leading technology service initiatives and are eager to contribute to a culture of excellence, we invite you to apply and help us redefine the landscape of technology delivery for our esteemed clientele

Responsibilities:

Lead the global delivery efforts for Strategic client accounts, manage end-to-end service, ensuring alignment with business objectives with Revenue as the primary Goal.

Responsible for management & growth of strategic accounts generating $25 to $50 Mn annually with 500+ employees

Develop and maintain strong Customer relationships with clients, acting as the main point of contact for project-related inquiries and escalations.

Establish good governance with Executive Clients on multiple factors including strategic, operational and tactical parameters.

Identify growth opportunities proactively and work with the Delivery Heads and Client Partner to convert them into key wins.

Oversee project management processes, ensuring timely delivery of services and adherence to quality standards.

Develop and implement strategic plans to enhance service delivery and drive continuous improvement.

Collaborate with internal teams to design and implement solutions that enhance client satisfaction and drive service improvement.

Analyze account performance metrics to identify areas for growth and optimization within service delivery.

Manage budgets and financial aspects of client accounts, ensuring profitability and cost-effectiveness in service delivery.

Analyze market trends and client feedback to inform service enhancements and innovation.

Facilitate regular account reviews and performance meetings with clients to discuss progress, feedback, and strategic initiatives.

Requirements:

Proven track record of managing global client accounts with demonstrated success in achieving business objectives.

Strong understanding of technology trends, best practices, and innovation strategies within various industry verticals.

Proven ability to manage multiple projects simultaneously in a fast-paced environment.

Experience in budget management and financial reporting for large-scale projects.

Demonstrated problem-solving skills and a proactive approach to addressing challenges.

Ability to analyze data and metrics to inform decision-making and enhance service delivery.

Ability to work collaboratively in a fast-paced, multicultural environment while managing multiple priorities.

Behavioral Skills:

Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively at all levels

Ability to communicate clearly and confidently with senior executives, tailoring the message to their level of understanding and business priorities

Proactively develop strong, trusted relationships with executive stakeholders, both within the organization and with clients

Qualification:

Bachelor's degree in Business, Information Technology, or a related field; Master's degree preferred.

Minimum of 15 years of experience in technology service delivery or related roles, with at least 8 years in a leadership capacity.

Quick apply

Refine Your Search

head of innovation jobs in bengaluru karnataka

Customer Engagement Manager

Associate Director- Leadership and Management Delivery

Program Head Education

Sr. Director & Head of Architecture

Head - Business Solutions GCC

Senior Director, Head of R&D Global Capability Centers (GCC) - India

PED Head

Dean – Academics & Accreditations

IT Head

Creative Lead

Principal

Head of Clinical Research

Placement Head /Director Campus Development

Project Head

Head of Digital Engineering, India

People Operations Manager

PMO Lead - Project Coordinator

Dean - School of Design

R&D India Site Head

Deputy General Manager - Projects

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