Chennai Tamil Nadu Customer experience manager Jobs – 2565 Open Jobs Today

Customer Success & Operations Manager - UK Voice
GNB Property —Chennai, Tamil Nadu
- ₹75,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
- Food provided
Quick apply
Customer Support Manager
Uniprotech Solutions Pvt Ltd —Chennai, Tamil Nadu
- ₹40,000.00 - ₹45,459.17 a month
- Full-time
- Microsoft Excel
- Inventory control
- Computer Science
- Health insurance
Quick apply
Lead logistics Customer Experience and Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Bachelor's degree
- AI
Lead Logistics Customer Experience & Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Inventory management
- Bachelor's degree
Customer Support Manager
Waffor Solution Pvt,Ltd —Velachery, Chennai, Tamil Nadu
- ₹4,00,000 - ₹9,00,000 a year
- Full-time
- English
- In-person
- Leadership
- Health insurance
- Paid time off
Quick apply
2d
Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Management
- Data analysis skills
- 12th Pass
- Work from home
Customer Support Specialist - UK Voice
GNB Property —T Nagar, Chennai, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Full-time
- English
- Master's degree
- Project management
- Food provided
Quick apply
Senior Customer Success Partner
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
Manager – Customer Support & Sales Operations
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- 12th Pass
- SQL
- AI
Customer Success Manager
Edwisely —Chennai, Tamil Nadu
- ₹5 - ₹7 a year
- Full-time
- Management
- Master's degree
- Analysis skills
Quick apply
Center Head/ Center Manager
Klay - Founding Years Learning Solution —Perungudi, Chennai, Tamil Nadu
- ₹40,000 - ₹65,000 a month
- Full-time
- Customer service
- Microsoft Office
- Master's degree
- Health insurance
- Paid sick time
Quick apply
Branch Manager
DBFS Securities Ltd. —Chennai, Tamil Nadu
- ₹28,000 - ₹32,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Health insurance
Quick apply
14d
Customer Success Manager- US Clients
Hudson Manpower —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
Manager - Enterprise Sales
Yantraksh Logistics Private Limited —Chennai, Tamil Nadu
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Sales
- Salesforce
- English
- Health insurance
Quick apply
13d
Customer success Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
Customer Relationship Manager
Sathyam Bio (P) Ltd., —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Paid time off
Quick apply
12d
Operation Manager- Residential Apartments
Uniservice —Chennai, Tamil Nadu
- ₹60,000 - ₹70,000 a month
- Full-time
- Management
- Project management
- Bachelor's degree
Key Customer Manager
GROWSCIENCE NUTRITION AND HEALTH PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹3,20,479.47 - ₹4,50,000.00 a year
- Full-time
- Sales
- Business development
- In-person
Quick apply
Client Relationship Manager
Amethyst —Alwarpet, Chennai, Tamil Nadu
- ₹12,235.20 - ₹65,000.00 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Cell phone reimbursement
- Work from home
Quick apply
Client Success Manager (SaaS)
dss+ —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Computer Science
- Engineering
Quick apply

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Customer Success & Operations Manager - UK Voice

GNB Property
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹75,000 - ₹90,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Power BI
Microsoft Excel
Management
Customer service
English
Analysis skills
Team management
Software development
Customer support
SaaS
AI
Account management
Leadership
Communication skills

Full job description

Are you a highly motivated professional eager to take the next step in your career and move into a leadership role? Do you have a strong technical background and the ability to bridge the gap between customer needs and technical teams? If you are passionate about customer service, thrive in a dynamic environment, and have experience in SaaS products or international customer support, we want to hear from you!

As an Account Manager, you will be the accountable representative for Customer Service, and reporting to the Head of Operations, playing a crucial role in team Management. You will be responsible for maintaining strong client relationships, handling escalations, overseeing support operations, and implementing AI-driven solutions to enhance efficiency. You will also work closely with the development team to ensure seamless communication and issue resolution.

Key Responsibilities:

Act as a key support leader, assisting the Head of Operations in overseeing and managing the support team.
Guide the team on how to handle complex customer queries and escalations, ensuring prompt and effective resolution.
Serve as a bridge between technical teams and customers, understanding both perspectives to provide clear communication and solutions.
Utilize AI tools, Power BI, Six Sigma methodologies, Advance MS Excel and other automation tools to enhance the efficiency of customer support operations.
Oversee effective cohesion between developers and product teams to relay customer feedback and technical requirements.
Prioritise daily, weekly, and monthly workstreams to maximise company efficiency and growth.
Vision to navigate through ambiguous situations with direction and clarity.
Monitor and analyze key performance indicators (KPIs) to improve team performance and customer satisfaction.
Train, mentor, and guide team members to ensure best and incorporate latest Market practices in Customer support team.
Streamline customer support workflows and implement process improvements to enhance response time and service quality.
Assist in training and onboarding new team members to scale the team effectively.
Ensure seamless collaboration with cross-functional teams including Sales, Product, and Development.

Required Skill Sets:

6+ years of experience in international customer support, SaaS-based products, or account management.
Exceptional Leadership skills, with experience in proficient people skills, and instrumental guidance and decision-making.
Strong technical acumen with the ability to understand and communicate software development concepts.
Experience with AI tools, automation software, Power BI, Six Sigma, and other efficiency-enhancing tools is a plus.
Excellent written and verbal communication skills in English.
A team player with a problem-solving mindset and the ability to work under pressure.
Strong analytical skills to monitor KPIs, generate reports, and implement improvements.
Ability to collaborate with cross-functional teams and manage multiple stakeholders effectively.

Why Join Us?

Be part of a fast-growing PropTech company delivering cutting-edge solutions for UK real estate agencies.
Leadership growth opportunity, working directly with the Customer Support Manager.
Exposure to advanced AI tools, automation, and efficiency-driven support strategies.
Competitive compensation and a collaborative, learning-focused work environment.

About us: GNB develops in-house software products that help UK real estate agencies manage and grow their business. Our suite of technology solutions includes mobile-optimized websites, mobile apps, 360° property viewings, automated social media, and back-office software for sales, lettings, and property management. Our latest offering, GNB Habitat, is a property portal designed for the UK real estate sector.

To learn more, visit gnbproperty.com & gnbcareers.com.

Job Type: Full-time

Pay: ₹75,000.00 - ₹90,000.00 per month

Benefits:

Food provided
Provident Fund

Application Question(s):

Do you have experience in International Voice Process? If yes, how many years of experience do you have?
Do you have experience in team handling? If yes, how many years of experience do you have?
Do you have experience in people management? If yes, how many years of experience do you have?
Do you have experience working in a SaaS-based company or in a related domain?

Quick apply

Refine Your Search

customer experience manager jobs in chennai tamil nadu

Customer Success & Operations Manager - UK Voice

Customer Support Manager

Lead logistics Customer Experience and Operations Specialist

Lead Logistics Customer Experience & Operations Specialist

Customer Support Manager

Manager - Customer Support

Customer Support Specialist - UK Voice

Senior Customer Success Partner

Manager – Customer Support & Sales Operations

Customer Success Manager

Center Head/ Center Manager

Branch Manager

Customer Success Manager- US Clients

Manager - Enterprise Sales

Customer success Specialist

Customer Relationship Manager

Operation Manager- Residential Apartments

Key Customer Manager

Client Relationship Manager

Client Success Manager (SaaS)

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