Jindal Karnataka Customer relationship management executive Jobs – 1358 Open Jobs Today

Customer Engagement Manager
Crest'XO —Bengaluru, Karnataka
- ₹65,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
13d
Customer Success Manager
Atlassian —Bengaluru, Karnataka
- Full-time
- Remote
- CRM software
- Salesforce
- AI
1d
Business Development Executive (Fresher)
Mydbops —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,50,000 a year
- Full-time
- CRM software
- Master's degree
- Analysis skills
Quick apply
1d
Customer Success Manager - Strategic Accounts
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Senior Customer Service Executive-Freight Forwarding
Transmarine Cargo Services Pvt Ltd —Ulsoor, Bengaluru, Karnataka
- ₹25,000.92 - ₹40,000.34 a month
- Full-time
- English
- Microsoft Office
- Computer networking
- Health insurance
Quick apply
12d
Business Development Executive (B2B)
The Mom Store —Bangalore City, Bengaluru, Karnataka
- Up to ₹7,00,000 a year
- Full-time
- Sales
- English
- Business development
- Flexible schedule
- Food provided
Quick apply
Customer Success Manager (Bangalore, India)
Atomicwork Inc —Bengaluru, Karnataka
- Hybrid work
- Up to 50% travel
- Project management
- Travel
- Paid time off
- Paid sick time
Quick apply
Bussiness Development Executive (Freshers)
Inspace Technologies Pvt Ltd —Nagasandra , Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- B.Sc
- Salesforce
- English
- Health insurance
- Paid time off
Quick apply
Customer Success Account Manager
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Bengaluru, Karnataka
- Spanish
- Customer service
- English
6d
Business Development Executive
INVISION PHARMA LIMITED —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Food provided
Quick apply
Customer Relationship Executive (CRE- Fresher)
Klicpic —BTM Layout 1, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Cell phone reimbursement
Quick apply
Customer Support Engineer
jobmatchmaker consultancy —Bangalore City, Bengaluru, Karnataka
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- English
- In-person
- Manufacturing
Quick apply
7d
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Executive Assistant
Richpanel —Bengaluru, Karnataka
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- English
Quick apply
Senior Manager - Customer Satisfaction & Retention
Pointo —Bengaluru, Karnataka
- Communication skills
Quick apply
14d
Business Development Executive - Fresher
Brightchamps —HSR Layout Sector 2, Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Sales
- Marketing
- Business development
- Health insurance
- Paid time off
Quick apply
6d
Executive Assistant
BorgWarner —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Hiring Non-Voice Process Executive
Digi Prime Tech Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹17,934.91 - ₹32,905.33 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply

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Customer Engagement Manager

Crest'XO
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹65,00,000 a year
13 days ago

Qualifications

Master's degree
Bachelor's degree
Communication skills
Information Technology

Full job description

Job Description

Role: Customer Engagement Manager

Location: Bangalore

Who are we looking for?

Customer Engagement Manager: 15+ years of experience

We are seeking an accomplished and strategic Customer Engagement Manager to join our dynamic team providing technology & operation support services to key strategic customers in the Hi-Tech space. In this pivotal role, you will be responsible for managing $25 Mn to $50 Mn P&L & driving the execution of our strategic delivery initiatives providing Technology services & operation support to our customers. This will be a global role & you will be expected to manage Customer Relationships across Business organizations such as Sales, Services, Finance and Marketing organizations with global engagements spanning over 500+ employees spread across multiple regions – APJ, Europe, AMS including LatAM countries. It is designed for an individual with a robust background in technology service delivery and a passion for driving innovation within vertical industries. The successful candidate will be responsible for overseeing the execution of technology services for a range of clients, ensuring that delivery is aligned with the business goals and objectives. This position demands a forward-thinking individual who can cultivate relationships with stakeholders, enhance operational efficiency, and harness advanced technology solutions to deliver exceptional service outcomes. Your expertise will not only enable our clients to achieve their crucial goals but will also advance our commitment to quality, integrity, and customer-centric service. If you have a proven track record in leading technology service initiatives and are eager to contribute to a culture of excellence, we invite you to apply and help us redefine the landscape of technology delivery for our esteemed clientele

Responsibilities:

Lead the global delivery efforts for Strategic client accounts, manage end-to-end service, ensuring alignment with business objectives with Revenue as the primary Goal.

Responsible for management & growth of strategic accounts generating $25 to $50 Mn annually with 500+ employees

Develop and maintain strong Customer relationships with clients, acting as the main point of contact for project-related inquiries and escalations.

Establish good governance with Executive Clients on multiple factors including strategic, operational and tactical parameters.

Identify growth opportunities proactively and work with the Delivery Heads and Client Partner to convert them into key wins.

Oversee project management processes, ensuring timely delivery of services and adherence to quality standards.

Develop and implement strategic plans to enhance service delivery and drive continuous improvement.

Collaborate with internal teams to design and implement solutions that enhance client satisfaction and drive service improvement.

Analyze account performance metrics to identify areas for growth and optimization within service delivery.

Manage budgets and financial aspects of client accounts, ensuring profitability and cost-effectiveness in service delivery.

Analyze market trends and client feedback to inform service enhancements and innovation.

Facilitate regular account reviews and performance meetings with clients to discuss progress, feedback, and strategic initiatives.

Requirements:

Proven track record of managing global client accounts with demonstrated success in achieving business objectives.

Strong understanding of technology trends, best practices, and innovation strategies within various industry verticals.

Proven ability to manage multiple projects simultaneously in a fast-paced environment.

Experience in budget management and financial reporting for large-scale projects.

Demonstrated problem-solving skills and a proactive approach to addressing challenges.

Ability to analyze data and metrics to inform decision-making and enhance service delivery.

Ability to work collaboratively in a fast-paced, multicultural environment while managing multiple priorities.

Behavioral Skills:

Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively at all levels

Ability to communicate clearly and confidently with senior executives, tailoring the message to their level of understanding and business priorities

Proactively develop strong, trusted relationships with executive stakeholders, both within the organization and with clients

Qualification:

Bachelor's degree in Business, Information Technology, or a related field; Master's degree preferred.

Minimum of 15 years of experience in technology service delivery or related roles, with at least 8 years in a leadership capacity.

Quick apply

Refine Your Search

customer relationship management executive jobs in jindal karnataka

Customer Engagement Manager

Customer Success Manager

Business Development Executive (Fresher)

Customer Success Manager - Strategic Accounts

Senior Customer Service Executive-Freight Forwarding

Business Development Executive (B2B)

Customer Success Manager (Bangalore, India)

Bussiness Development Executive (Freshers)

Customer Success Account Manager

CUSTOMER SERVICE SPECIALIST II

Business Development Executive

Customer Relationship Executive (CRE- Fresher)

Customer Support Engineer

Customer Service Associate

Executive Assistant

Senior Manager - Customer Satisfaction & Retention

Business Development Executive - Fresher

Executive Assistant

Customer Service Analyst

Hiring Non-Voice Process Executive

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