Juhu Mumbai Maharashtra Operations team leader Jobs – 1429 Open Jobs Today

Team Leader - Operations
Quality Application Solutions pvt ltd —Malad, Mumbai, Maharashtra
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Commuter assistance
- Paid time off
Quick apply
10d
Team Leader - Operations
ENHANCE PLUS CONSULTANT —Mumbai, Maharashtra
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
Team Leader Helpdesk
SRSG Broadcast India Pvt. Ltd. —Goregaon East, Mumbai, Maharashtra
- Up to ₹7,50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- 12th Pass
- Health insurance
- Cell phone reimbursement
Quick apply
International Team Leader
Redion —Andheri West, Mumbai, Maharashtra
- ₹7,00,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
11d
Team Leader - Operations
Enhanceplus Consultants —Airoli, Navi Mumbai, Maharashtra
- ₹50,000 - ₹55,000 a month
- Full-time
- Customer service
- English
- Business development
Quick apply
Team Leader Operations
Foundever —Mumbai, Maharashtra
- Microsoft Excel
- Management
- English
9d
Team Leader
Datamark, Inc. —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply
HR Manager (Cold Chain Logistics & Warehousing)
Adhaan Hiring Edge Solution Pvt Ltd —Kurla West, Maharashtra
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Team management
Quick apply
Team Leader - Operations
brocus it solutions pvt ltd —Sanpada, Navi Mumbai, Maharashtra
- ₹35,000 - ₹45,000 a month
- Full-time
- CRM software
- English
- Master's degree
- Health insurance
- Life insurance
Quick apply
10d
Senior Workday Developer
Athos Systems —Mumbai, Maharashtra
- Computer Science
- Analysis skills
- Project management
Team Leader
Foundever —Mumbai, Maharashtra
- Hospitality
- Microsoft Excel
- Management
Operations Manager
Neural IT —Airoli, Navi Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Quick apply
External Hiring|Team Leader- Operations|International|01022026
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
Team Leader - Employee Helpdesk
Tata Consultancy Services —Mumbai, Maharashtra
- Microsoft Excel
- Microsoft Office
- Project management
Team Leader - Operations
Datamark BPO Service LLP —Thane, Maharashtra
- Up to ₹3,54,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health insurance
- Life insurance
Quick apply
12d
Talent Acquisition Lead | Hiring Specialist | Team Leadership Role
Abid Gaffar Sarguru —Santacruz, Mumbai, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Mentoring
- Recruiting
- In-person
- Health insurance
Quick apply
Team Leader
Hire with Reef —Mumbai, Maharashtra
- Full-time
- Management
- 12th Pass
- Supervising experience
Quick apply
Customer Service Team Leader
ODeX India Solutions Pvt. Ltd. —Vikhroli, Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
Quick apply
Business Development Executive / Team Leader
Aamrita Global LLP —Chembur, Mumbai, Maharashtra
- ₹40,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
Head Operations - Property Management Services (PMS)
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- ₹2,90,000 a month
- Full-time
- Hospitality
- Master's degree
- Analysis skills

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Team Leader - Operations

Quality Application Solutions pvt ltd
Malad, Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month
10 days ago

Benefits

Provident Fund
Commuter assistance
Paid time off
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Customer service
Master's degree
Analysis skills
Bachelor's degree
Team management
Relationship management
Pivot tables
Insurance sales
MBA
Leadership
Communication skills

Full job description

SUMMARY

We are seeking a proactive, result-oriented, and customer-focused Senior Operations Executive / Team Leader to oversee day-to-day insurance operations while driving sales performance and ensuring exceptional service delivery. The ideal candidate will play a pivotal role in coordinating with clients, business owners, insurance partners, and internal teams to achieve operational excellence and business growth. The candidate should possess strong leadership abilities, excellent communication and stakeholder management skills, and a passion for delivering outstanding customer experiences while meeting business targets.

TECHNICAL SKILLS

Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, charts, filters, MIS reporting) Microsoft Word

PowerPoint

CRM systems or insurance policy management software Strong leadership and team management skills Excellent verbal and written communication skills

Persuasive personality with strong influencing and negotiation abilities Customer-centric approach with exceptional relationship management skills Strong analytical and problem-solving capabilities

Ability to manage multiple priorities in a fast-paced environment High attention to detail and commitment to accuracy

Strong ownership, accountability, and execution focus

Ability to collaborate effectively with cross-functional teams and external partners

KEY RESPONSIBILITIES

Operations Management: Manage daily insurance operations, ensuring timely processing of leads, proposals, policy issuance, renewals, endorsements, and customer servicing. Monitor operational workflows to ensure compliance with company and insurer guidelines. Ensure adherence to quality standards, turnaround time (TAT), and service level agreements (SLAs). Identify process improvement opportunities to enhance productivity and customer satisfaction.

Sales & Business Performance: Support and drive sales activities to achieve individual and team business targets. Monitor sales performance and motivate team members to maximize productivity. Coordinate with advisors, tele-calling teams, and sales executives to improve lead conversion and policy issuance. Track sales pipelines and implement strategies to improve business performance.

Client & Relationship Management: Build and maintain strong relationships with customers, corporate clients, channel partners, and insurance companies. Address client queries, escalations, and service requests in a timely and professional manner. Ensure high levels of customer satisfaction through proactive communication and problem resolution. Conduct regular follow-ups with clients to improve retention and renewal business.

Stakeholder Management: Coordinate effectively with insurance companies, business owners, vendors, and internal departments. Collaborate with Sales, Operations, Finance, HR, Compliance, and Quality teams to ensure seamless execution. Maintain positive working relationships with all internal and external stakeholders. Act as the primary point of contact for operational coordination and issue resolution.

Team Leadership: Lead, mentor, and motivate a team of executives to achieve operational and sales objectives. Monitor attendance, productivity, quality, and performance metrics. Conduct regular coaching sessions and provide

constructive feedback to improve team performance. Foster a collaborative, accountable, and performance-driven work culture.

Reporting & MIS: Prepare daily, weekly, and monthly MIS reports related to sales, operations, productivity, renewals, and revenue. Maintain accurate operational records and dashboards using Microsoft Excel. Analyze business performance data and provide actionable insights to management. Ensure timely submission of reports with high levels of accuracy.

DESIRED CANDIDATE PROFILE

Experience: 3–6 years of experience in Insurance Operations, Insurance Sales, Agency Operations, or Customer Service. Prior experience in leading a team is preferred.

Educational Qualification: Graduate in any discipline. MBA or equivalent qualification is an added advantage.

Technical Skills: Strong proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, charts, filters, and MIS reporting. Good knowledge of Microsoft Word and PowerPoint. Experience using CRM systems or insurance policy management software is preferred.

Core Competencies: Strong leadership and team management skills. Excellent verbal and written communication skills. Persuasive personality with strong influencing and negotiation abilities. Customer-centric approach with exceptional relationship management skills. Strong analytical and problem-solving capabilities. Ability to manage multiple priorities in a fast-paced environment. High attention to detail and commitment to accuracy. Strong ownership, accountability, and execution focus. Ability to collaborate effectively with cross-functional teams and external partners.

KEY PERFORMANCE INDICATORS (KPIS)

Achievement of sales and revenue targets. Operational productivity and efficiency. Policy issuance and processing turnaround time (TAT). Customer satisfaction and retention. Team productivity and performance. Accuracy and timeliness of MIS reporting. Quality and compliance adherence. Stakeholder satisfaction and issue resolution.

WHAT WE'RE LOOKING FOR

The ideal candidate is a self-driven professional who thrives in a target-oriented environment and enjoys balancing operational excellence with business growth. You should be a natural leader with strong interpersonal skills, capable of inspiring your team, building lasting client relationships, and collaborating effectively with stakeholders across the organization.

If you are passionate about delivering exceptional customer service, driving operational efficiency, and contributing to business success in the insurance industry, we encourage you to apply.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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