Mangadu Chennai Tamil Nadu Customer support coordinator Jobs – 131 Open Jobs Today

Customer Service - Advisor (3-8 yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹45,000 - ₹65,000 a month
- Full-time
- Customer service
- English
- Windows
- Paid time off
Quick apply
4d
Sr. Customer Service Executive - Capacity Planning & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
11d
Warranty Coordinator
Siemens —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Front Office Executive (Receptionist)
CASAGRAND INTERNATIONAL SCHOOL, PRM —Perumbakkam, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Data entry
- Health insurance
Quick apply
1d
Project Coordinator-back end sales
KMS PLAST WORLD PVT LTD —Egmore, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Project management
- In-person
Quick apply
12d
Accounts Receivable Operations Coordinator
Sectigo —Chennai, Tamil Nadu
- ₹4,50,000 - ₹5,50,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
11d
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Service Coordinator
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹12,000 - ₹22,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
Service Engineer - Customer Support
chanlong manufacturing and trading pvt ltd —Poonamallee, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- In-person
Quick apply
14d
Sales Coordinator (CRM)
Futura SSL India Pvt Ltd —Chennai, Tamil Nadu
- ₹3,60,000 - ₹4,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Marketing and Events Coordinator
Mizaj International Private Limited —Nungambakkam, Chennai, Tamil Nadu
- Up to ₹3,60,000 a year
- Full-time
- Customer service
- Organisational skills
- Budgeting
Quick apply
11d
Assistant Manager - Capacity Planning & Management
Tata Communications —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
11d
Sales Coordinator
Silvervista —Chromepet, Chennai, Tamil Nadu
- ₹25,000 - ₹50,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
Group Lead - Operational Excellence
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
18h
Service Coordinator
Musee Musical Pvt Ltd —Chennai, Tamil Nadu
- ₹22,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Flexible schedule
Quick apply
6d
Specialist - Training coordinator
Nordex SE —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Sales Coordinator
Diamond Lead Associates —Ambattur, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
IT Project Manager/Project coordinator
LMTEQ —Perungudi, Chennai, Tamil Nadu
- ₹35,271.09 - ₹41,448.22 a month
- Full-time
- Azure
- Project management
- Software development
- Health insurance
- Paid time off
Quick apply
Marketing Co-ordinator
Bioline Laboratory —West Mambalam, Chennai, Tamil Nadu
- From ₹18,000 a month
- Full-time
- Master's degree
- In-person
- Marketing
- Cell phone reimbursement
Quick apply
9h
Sales Coordinator
Uniworld Logistics Private Limited —Chennai, Tamil Nadu
- ₹22,000 - ₹30,000 an hour
- Part-time
- Customer service
- Administrative experience
- SharePoint
- Cell phone reimbursement
Quick apply
2d

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Customer Service - Advisor (3-8 yrs)

The Viswa Group -
Tambaram, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹45,000 - ₹65,000 a month
4 days ago

Benefits

Provident Fund
Paid time off

Qualifications

Customer service
English
Windows
Microsoft Office
Sales
Bachelor's degree
Computer skills
Chemical engineering

Full job description

As a customer service coordinator in the marine industry, your main responsibilities would involve managing the relationships between the company and its customers, ensuring that their needs are being met and their expectations are exceeded.

Your daily tasks may include:

1. Answering customer inquiries: You'll be responsible for fielding phone calls, emails, and other inquiries from customers. This could include answering questions about products, services, pricing, and delivery schedules.

2. Managing orders: You'll be responsible for managing customer orders, including processing orders, ensuring timely delivery, and resolving any issues related to order fulfilment. Address customer concerns, troubleshoot issues, and provide effective solutions.

3. Coordinating with other departments: You'll need to work closely with other departments within the company, such as sales, marketing, and production, to ensure that all customer needs are being met. Process customer orders accurately and efficiently. Coordinate with internal teams to ensure timely delivery of services & keep customers informed about the status of their orders.

4. Resolving customer issues: You'll be responsible for addressing and resolving any customer issues, such as product defects, delivery delays, or billing disputes.

5. Maintaining customer records: You'll be responsible for maintaining accurate customer records, including contact information, order history, and other relevant data.

6. Generating reports: You'll need to generate regular reports on customer satisfaction, order fulfilment rates, and other key performance indicators to help identify areas for improvement.

7. Communicate customer feedback, trends, and concerns to the relevant departments for continuous improvement.

Other Responsibilities:

To support the Marketing Team with existing clients by being the internal point of contact regarding data setup and operational issues.

Assisting the sales team as a technical resource

To be able to work independently as well as collaborate across multiple teams.

Ability to partner cross-functionally, across time zones, providing timely updates to internal stakeholders.

Qualifications & Requirements:

Minimum 3-4 years of customer service experience preferably Shipping industry experience with a strong preference for a background in performance or technical advisor role

Fields entry-level product-related inquiries. Fluency in English, both spoken and written

Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.

Ability to work independently, receiving little instruction on daily work, but receiving general instructions on newly introduced assignments.

Understands the basic application of all Company products.. Good computer skills, preferably in a Windows environment. Good problem-solving skills.

Enjoys working in a team environment

Overall, your role as a customer service coordinator in the marine industry will be critical in ensuring that the company maintains strong relationships with its customers and continues to meet their needs and expectations.

Job Type: Full-time

Pay: ₹45,000.00 - ₹65,000.00 per month

Benefits:

Paid time off
Provident Fund

Education:

Bachelor's (Preferred)

Experience:

Chemical engineering: 3 years (Required)
Customer service: 3 years (Required)

Language:

English (Required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in mangadu chennai tamil nadu

Customer Service - Advisor (3-8 yrs)

Sr. Customer Service Executive - Capacity Planning & Management

Warranty Coordinator

Front Office Executive (Receptionist)

Project Coordinator-back end sales

Accounts Receivable Operations Coordinator

Operations Coordinator

Service Coordinator

Service Engineer - Customer Support

Sales Coordinator (CRM)

Marketing and Events Coordinator

Assistant Manager - Capacity Planning & Management

Sales Coordinator

Group Lead - Operational Excellence

Service Coordinator

Specialist - Training coordinator

Sales Coordinator

IT Project Manager/Project coordinator

Marketing Co-ordinator

Sales Coordinator

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