Ollur Kerala Executive Jobs – 402 Open Jobs Today

Operations Manager
Access Home Lab Solutions LLP —Thrissur, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
- Health insurance
Quick apply
Senior Accounts Executive
Vaidyaratnam Nursing Home Pvt. Ltd. —Ollur, Thrissur, Kerala
- Up to ₹35,000 a month
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Quick apply
23h
Operations Executive
Lakeshore Hospital and Research Centre —Thrissur, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Executive Housekeeper
Joys Palace —Thrissur, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
- Health insurance
Quick apply
Billing Executive - Nellikunnu
Paul's Creamery Private Limited —Nellikunnu, Thrissur, Kerala
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Customer service
- Cooking
- Cashiering
- Health insurance
- Paid sick time
Quick apply
Deputy Manager - HR
JMJ finance Ltd —Thrissur, Kerala
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
1d
Operation Executive
Arkaiz study Abroad —Thrissur, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Paid sick time
Quick apply
Customer Relation Executive
CarfeNest —Thrissur, Kerala
- ₹8,000 - ₹10,000 a month
- Part-time
- Remote
- Customer service
- English
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
Customer Relationship Executive
TAPCO BUILDWARE INDIA PVT LTD —Marathakkara, Thrissur, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
11d
Operation Executive
Venadu Ventures Pvt Ltd —Thrissur, Kerala
- ₹13,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Sr. Admin Executive
GALAXY DIAMONDS —Thrissur, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Food provided
Quick apply
14d
Logistics Executive
Indivoy Regional Warehouse —Thrissur, Kerala
- ₹13,000 - ₹18,000 a month
- Full-time
- In-person
Quick apply
Sales Executive
Hyson Motors Pvt Ltd —Irinjalakuda, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
Chief Executive Officer
EQSOFT BUSINESS SOLUTIONS PVT LTD —Thrissur, Kerala
- ₹30,000 - ₹80,000 a month
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Quick apply
Sales Executive
Revensa Enterprises —Thrissur, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- English
- In-person
- Cell phone reimbursement
Quick apply
9d
Senior HR Executive
AASA GROUP OF COMAPNIES —Thrissur, Kerala
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Human resources
Quick apply
Service Director -
Alpha Hospice —Thrissur, Kerala
- ₹50,000 - ₹1,00,000 a month
- Full-time
- English
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
Billing Executive
Popular Vehicles and Services Ltd —Triprayar, Thrissur, Kerala
- From ₹18,000 a month
- Full-time
- Bachelor's degree
- Accounting
- In-person
- Health insurance
- Paid sick time
Quick apply
2d
Sr. Executive Warehouse
myG India Pvt Ltd —Thrissur, Kerala
- From ₹18,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
- Health insurance
Quick apply
Inspection executive - PDI
Focus certified inspections —Thrissur, Kerala
- ₹15,000 - ₹35,000 a month
- Full-time
- Hybrid work
- Driving
- Travel
- In-person
- Flexible schedule
Quick apply

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Operations Manager

Access Home Lab Solutions LLP
Thrissur, Kerala

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month

Benefits

Provident Fund
Health insurance

Qualifications

Microsoft Excel
Laboratory information management systems
Malayalam
English
Master's degree
Home care
Customer relationship management
B2B

Full job description

Role Summary

The Operations Manager holds full ownership of the Company's entire operations function — across all existing and future branches, service areas, and partner locations — spanning its three business lines: (a)Home sample collection and diagnostics services, (b) Outsourced testing services for partner hospitals and laboratories, including client management and invoicing, and (c) the Company's expanding Next-Generation Sequencing (NGS) diagnostics network operated in association with partner hospitals across Kerala.

The role includes daily service execution, recruitment and management of operational staff, definition and enforcement of healthcare/diagnostics SOPs for quality control, client invoicing and billing, turnaround time (TAT) performance, regulatory compliance, regular team visit and partner visit at different cities, and operational cost control. The position demands a hands-on leader who can build scalable systems, teams, and quality frameworks as the Company grows its multi-city footprint.

Responsibilities

Service Operations — Home Collection (B2C)

Oversee daily scheduling, routing, and dispatch of phlebotomists and sample collection agents across service areas.
Ensure adherence to SOPs of sample collection, labelling, storage, and cold-chain transport from doorstep to laboratory.
Monitor and improve turnaround time (TAT) from booking to report delivery; resolve escalations and service failures promptly.
Manage the booking desk / customer coordination workflow, including confirmations, rescheduling, and report dispatch.

Client Management, Invoicing & Laboratory Coordination (B2B)

Own the B2B client relationship lifecycle: onboarding of partner hospitals, clinics, and laboratories; agreement of test menus, rate cards, and service levels; and periodic business reviews.
Manage day-to-day coordination with B2B clients and reference laboratories for outsourced testing, including sample logistics, reporting workflows, and issue resolution as the primary operational escalation point.
Raise and manage invoicing to B2B clients accurately and on time; track receivables, follow up on outstanding payments, and resolve billing disputes in coordination with the finance function.
Track vendor lab bills against orders; support finance in reconciliation of customer collections versus lab payments, including agent settlement processes.

NGS Network Operations

Support rollout and steady-state operations of NGS diagnostic services at partner hospital sites, including kit inventory management, sample logistics to the sequencing partner, and report turnaround tracking.
Coordinate operationally with the sequencing partner and hospital laboratory teams on training, sample acceptance criteria, and rejection/repeat handling.
Maintain operational MIS for NGS volumes, kit utilisation, and site-wise performance to support partner reviews and funding/CSR reporting requirements.

Recruitment, Team & Branch Management

Recruitment of all operational staff — phlebotomists / sample collection agents, operations executives, call centre executives, and delivery/logistics agents — including manpower planning, sourcing, interviewing, selection, and onboarding, in coordination with HR.
Train, roster, and supervise field, branch, and call centre staff across all locations; manage attendance, leave, and shift coverage.
Set and review individual and team KPIs (collections per day, TAT, error/rejection rates, customer ratings); conduct periodic performance reviews.
Enforce grooming, conduct, identity, and safety standards for all customer-facing field staff.

SOPs, Quality Control & Compliance

Define, document, implement, and continuously improve SOPs across all operational processes — sample collection and handling, cold-chain transport, biomedical waste disposal, infection control, needle-stick/exposure protocols, call centre workflows, and reporting — in line with applicable regulations and industry best practice.
Establish and run quality control mechanisms for pre-analytical processes, including periodic audits, error/rejection analysis, corrective and preventive actions (CAPA), and staff competency assessments.
Support quality and accreditation requirements of partner laboratories (e.g., NABL-aligned pre-analytical standards) as applicable to the Company's collection processes.
Ensure statutory and regulatory compliance touching operations, including local body registrations, biomedical waste authorisations, and applicable labour-law requirements for field staff, in coordination with HR and consultants.

Inventory, Procurement & Assets

Plan and control inventory of consumables (vacutainers, kits, PPE, transport boxes) and NGS kits across branches; prevent stock-outs and expiry losses.
Manage vendor selection and purchase coordination for operational supplies within approved budgets.
Maintain custody and upkeep of operational assets, including collection kits, equipment, and company devices.

MIS, Reporting & Process Improvement

Own daily/weekly/monthly operational dashboards: bookings, collections, TAT, cancellations, rejections, revenue-linked operational metrics, and branch P&L inputs.
Maintain and improve operational trackers and tools (spreadsheets/ERP/CRM) and drive digitization of manual workflows.
Identify cost-saving and efficiency opportunities; lead process-improvement initiatives and new service-area launches.

Experience

3–4 years of operations experience in any industry (logistics, e-commerce, field services, healthcare, facility management, etc.)
At least 2 years managing teams, ideally field or multi-location teams
Experience building or following SOPs and process discipline
Strong Google Sheets/Excel skills and comfort with numbers and reports
Fluency in Malayalam and English
Willingness to travel regularly within Kerala
Integrity and care in handling confidential customer information

Good to have

Experience in diagnostics, home healthcare, hospital operations, or healthcare logistics
Knowledge of lab sample handling and cold-chain transport
Experience with B2B client management, invoicing, and payment follow-up
Familiarity with LIMS, ERP, or CRM software

Job Types: Regular / Permanent, Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Health insurance
Provident Fund

Ability to commute/relocate:

Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

Master's (Preferred)

Experience:

Operations: 3 years (Required)

Work Location: In person

Quick apply

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