Powai Mumbai Maharashtra Guest service agent Jobs – 5 Open Jobs Today

Area Manager
Colstay private limited —Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Hospitality
- Management
- Supervising experience
- Food provided
Quick apply
Travel Consultant / Sr. Travel Consultant - API Team
Trip Jack Pvt Ltd —Mumbai, Maharashtra
- Hospitality
- Bachelor's degree
- Travel
Quick apply
Operations Executive – International Holidays and Packages
Tripjack —Mumbai, Maharashtra
- Full-time
Sales Co-ordinator
Meluha The Fern Series by Marriott —Powai, Mumbai, Maharashtra
- ₹16,500 - ₹19,000 a month
- Full-time
- Hospitality
- Sales
- English
- Commuter assistance
- Food provided
Quick apply
Operations Executive – International Holidays and Packages
Trip Jack Pvt Ltd —Mumbai, Maharashtra
Quick apply

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Spa Manager
MEGHAVI WELLNESS PRIVATE LIMITED —Mumbai, Maharashtra
The primary focus would be on providing excellent customer service, building strong relationships with guests, and ensuring their needs are met.
₹20,000 - ₹40,000 a month
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Guest Service Associate @ Ibis Mumbai BKC
AccorHotel —Mumbai, Maharashtra
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore…
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Area Manager

Colstay private limited -
Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹40,000 - ₹60,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Hospitality
Management
Apache Hive
Profit & loss
Supervising experience
Leadership
Hospitality management

Full job description

Colstay Limited (Hive Hostels) is seeking a proactive and organised Operation Manager to oversee the day-to-day operations of student hostel properties. This role requires strong coordination between tenants, maintenance teams, and management to ensure a safe, comfortable, and high-quality living environment.

Key Responsibilities

Multi-Property & Strategic Oversight

Standardization: Enforce consistent brand standards, service quality, and operational procedures across all assigned properties.
Performance Analysis: Conduct weekly site visits and audits to evaluate cleanliness, maintenance, and staff performance at each location.
Escalation Support: Act as the ultimate point of escalation for complex guest, operational, or legal issues that Property Managers cannot resolve.
Launch & Expansion: Oversee the operational setup, staffing, and launch of new hostel properties within the region.

Team Leadership & People Management

Direct Supervision: Manage, mentor, and evaluate a team of Property Managers, holding them accountable for their respective hostel's performance.
Structure Management: Oversee a large hierarchy of indirect reports, including front desk agents, housekeeping supervisors, security, and event coordinators.
Talent Development: Lead recruitment for management roles, implement training programs, and design succession plans to retain top talent.
Resource Allocation: Strategically shift staff or management resources between properties to handle peak seasons or operational emergencies.

Financial Accountability & Revenue Growth

P&L Responsibility: Hold full accountability for the financial performance, budgeting, and cost control of all properties in the cluster.
Revenue Strategy: Partner with the revenue management team to optimize pricing, occupancy, and ancillary revenue (tours, F&B, merchandise).
Vendor Negotiations: Secure and manage cluster-wide vendor contracts (laundry, maintenance, supplies) to leverage economies of scale and reduce costs.

Qualifications & Requirements

Experience: Minimum 5–8 years of hospitality management experience, with at least 2–3 years in a multi-property or regional role (Hostels, Co-living, or Budget Hotels preferred).
Leadership Scale: Proven track record of managing large, diverse teams and successfully leading other managers.
Technical Skills: Advanced proficiency in Property Management Systems (PMS), channel managers, and multi-property analytics tools.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in powai mumbai maharashtra

Area Manager

Travel Consultant / Sr. Travel Consultant - API Team

Operations Executive – International Holidays and Packages

Sales Co-ordinator

Operations Executive – International Holidays and Packages

Other jobs to consider

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