Ramamurthy Nagar Bengaluru Karnataka Manager customer interaction suite Jobs – 79 Open Jobs Today

Manager - Customer Interaction Suite
Tata Communications —Bengaluru, Karnataka
- Full-time
- DevOps
- Java
- SQL
14h
Senior Customer Success Manager
Proofpoint —Bengaluru, Karnataka
- Email
- Project management
- Bachelor's degree
- Travel
Associate Product Manager ( WFM )
Sprinklr —Bengaluru, Karnataka
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Paid time off
Presales Manager
Tecnotree Corporation —Bengaluru, Karnataka
- Full-time
- Engineering
- Bachelor's degree
- In-person
Quick apply
ProductDesign@Lenskart
Lenskart —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
- HTML
Quick apply
Account Manager, Enterprise - EMEA
Whatfix —Bengaluru, Karnataka
- Remote
- Travel
- Agile
- Training & development
- Commuter assistance
- Health insurance
Quick apply
Customer Success Associate
Almabase —Bengaluru, Karnataka
- Full-time
- Remote
- Google Suite
- Customer service
Product Manager - Enterprise : 19307
Whatfix —Bengaluru, Karnataka
- Product management
- Agile
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
Stores position
Vibgyor High School —Bengaluru, Karnataka
- ₹40,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
20h
Senior Customer Success Manager - CCAAS
Sprinklr —Bengaluru, Karnataka
- Full-time
- PMP
- Salesforce
- Bachelor's degree
- Paid time off
Officer, Branch Relationship Manager, Consumer Banking Group
DBS Bank —Bengaluru, Karnataka
- Full-time
- Master's degree
- 12th Pass
- Bachelor's degree
14d
Agile Scrum Master
Impelsys —Bengaluru, Karnataka
- PMP
- Microsoft Office
- Project management
Senior Technical Project Manager
CSC (Corporation Service Company) —Bengaluru, Karnataka
- Full-time
- Computer Science
- PMP
- Master's degree
Principal Product Manager
MoEngage Inc —Bengaluru, Karnataka
- Computer Science
- Master's degree
- SQL
Quick apply
Senior Customer Success Manager
MoEngage Inc —Bengaluru, Karnataka
- Communication skills
- Marketing
Quick apply
15h
Sr. Implementation Manager
Sprinklr —Bengaluru, Karnataka
- Full-time
- Computer Science
- Engineering
- English
- Paid time off
Senior Manager - Legal (L - 19533)
Whatfix —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Negotiation
- Commuter assistance
- Health insurance
Quick apply
Engagement Manager
iQuanti —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Financial services
- AI
14d
Platinum Support Account Manager - Specialist
Sprinklr —Bengaluru, Karnataka
- Weekend availability
- Databases
- Analysis skills
- Bachelor's degree
- Paid time off
Information Security Governance Risk & Compliance Assoc. Mgr.
Morae Global Corporation —Bengaluru, Karnataka
- Full-time
- English
- Presentation skills
- Bachelor's degree
Quick apply

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Manager - Customer Interaction Suite

Tata Communications -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
14 hours ago

Qualifications

Jira
CI/CD
RDBMS
Gherkin (programming language)
Kubernetes
Test management tools
Cucumber (software testing tool)
DevOps
LoadRunner
Test automation
NoSQL
Selenium
Git
Test-driven development
MongoDB
Performance testing
Java
SQL
Analysis skills
Docker
JavaScript
PostgreSQL
Continuous integration
GitHub
APIs
Agile
Jenkins
TypeScript
GitLab
Debugging
MySQL

Full job description

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

About the Role:

We are looking for a highly skilled Automation Test Engineer / Quality Engineer with strong technical expertise in web and API automation, complete test lifecycle ownership, and a deep understanding of Agile methodologies.

The ideal candidate will play an integral role in the product development lifecycle, working closely with developers, product managers, and DevOps engineers to ensure that every release meets the highest quality standards through automation, continuous testing, and data-driven validation.

Key Responsibilities:

1. Test Strategy and Planning

Define and implement comprehensive test strategies and test plans aligned with product requirements, user stories, and sprint goals.

Create detailed test cases, test data, and test environments for functional, regression, integration, load, and automation testing.

Perform complete test lifecycle activities including requirement analysis, test design, test execution, defect management, and test closure reporting.

Ensure traceability between user stories, test cases, and defects.

2. Automation Framework Design and Maintenance

Design, build, and maintain scalable test automation frameworks for both Web UI and API services using tools like Selenium, Cypress, Playwright, RestAssured, or Postman/Newman.

Develop reusable automation scripts and integrate them within the CI/CD pipeline to enable continuous testing.

Configure and maintain automated test execution as part of the merge and deployment process to validate builds in lower and higher environments.

Implement version control and review mechanisms for automation code using Git-based repositories.

Track automation coverage and integrate reports with dashboards for visibility.

3. Collaboration and Agile Delivery

Actively participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.

Work closely with developers during sprints to clarify acceptance criteria and ensure early detection of defects.

Collaborate with developers during debugging sessions and reproduce defects effectively with detailed logs and evidence.

Participate in user story creation and refinement using BDD and Gherkin syntax, ensuring test coverage and acceptance criteria are clear and measurable.

Contribute to Test Driven Development (TDD) and Behavior Driven Development (BDD) initiatives to improve code quality and reliability.

4. Testing Types and Execution

Execute different forms of testing including sanity testing, regression testing, hotfix validation, load and performance testing, and full automation testing.

Perform root cause analysis for recurring issues and help implement preventive measures.

Conduct end-to-end testing across multiple environments and integrations.

Ensure quality gates are met before each release.

5. CI/CD Integration and Tooling

Integrate test automation with CI/CD systems like Jenkins, GitHub Actions, or GitLab CI.

Configure automated build validation, smoke test runs, and regression tests during deployment pipelines.

Manage environment setup for test execution including containerized test environments using Docker or Kubernetes.

Use monitoring tools to track build health and test results.

6. Data and Database Validation

Perform data validation and integrity testing across systems involving both RDBMS and document-based storage.

Work with databases like MySQL, PostgreSQL, and MongoDB for test data creation, verification, and validation of business logic.

Write SQL and NoSQL queries to validate backend data consistency and performance.

7. Release and Quality Governance

Participate in release management processes and coordinate test readiness before deployment.

Provide test summary reports and present quality metrics in release readiness meetings.

Conduct release demos to product and business teams, showcasing test results and automation coverage.

Ensure quality compliance and documentation for all production releases.

Required Skills and Experience

6–10 years of strong hands-on experience in test automation for web and API-based systems.

Proficiency in programming languages ; Java , TypeScript , or JavaScript .

Hands-on experience with automation frameworks such as Selenium , Cypress , Playwright , or RestAssured ( With Selenium and Playwright being mandatory )

Deep understanding of Agile practices and ceremonies.

Proven experience collaborating with large, cross-functional teams, developers, and DevOps engineers.

Knowledge of BDD tools like Cucumber , SpecFlow , or Behave with Gherkin syntax.

Familiarity with TDD approaches and integration with CI/CD systems.

Practical experience in integrating test automation with tools such as Jenkins , GitLab , or GitHub Actions .

Experience with test management and defect tracking tools such as JIRA , TestRail , Zephyr , or Xray .

Exposure to load and performance testing tools like JMeter , Locust , or LoadRunner .

Strong database skills in both RDBMS and NoSQL systems (MySQL, PostgreSQL, MongoDB).

Preferred Qualifications

Experience working in a product-based company with end-to-end ownership of testing and automation processes.

Familiarity with API mocking and simulation tools like Postman , WireMock , or Swagger .

Experience executing automated tests in cloud-based test platforms such as BrowserStack or Sauce Labs for browser compatiblity

Strong problem-solving, analytical, and debugging skills.

Ability to work in a fast-paced environment and handle multiple priorities with attention to detail.

Apply Now

Refine Your Search

manager customer interaction suite jobs in ramamurthy nagar bengaluru karnataka

Manager - Customer Interaction Suite

Senior Customer Success Manager

Associate Product Manager ( WFM )

Presales Manager

ProductDesign@Lenskart

Account Manager, Enterprise - EMEA

Customer Success Associate

Product Manager - Enterprise : 19307

Stores position

Senior Customer Success Manager - CCAAS

Officer, Branch Relationship Manager, Consumer Banking Group

Agile Scrum Master

Senior Technical Project Manager

Principal Product Manager

Senior Customer Success Manager

Sr. Implementation Manager

Senior Manager - Legal (L - 19533)

Engagement Manager

Platinum Support Account Manager - Specialist

Information Security Governance Risk & Compliance Assoc. Mgr.

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