Remote Support coordinator Jobs – 98 Open Jobs Today

Operations Coordinator
TRUTECH INFORMATION TECHNOLOGIES LLC —Remote
- ₹25,000 - ₹35,000 a month
- Full-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
9d
Patient Records & Outreach Analyst
Navya Care Network Pvt Ltd —Remote
- ₹3,00,000 - ₹4,20,000 a year
- Full-time
- Remote
- Nursing
- Bachelor's degree
- Computer networking
- Health insurance
- Work from home
Quick apply
Admin Executive (Student Support Desk)
The Language SKOOL —Remote
- ₹16,000 - ₹22,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lab Operations Coordinator
Fitelo —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Blood sampling
- Laboratory experience
- Bachelor's degree
Quick apply
Immigration Assistant/Coordinator
PR Global Immigration Servies —Remote
- From ₹30,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- English
- Work from home
Quick apply
1d
Human Resource MBA Fresher
Vision Hiring solution —Remote
- From ₹12,000 a month
- Full-time
- Remote
- English
- Microsoft Office
- Master's degree
Quick apply
Associate Project Manager
BGBx —Remote
- ₹8,50,000 - ₹11,00,000 a year
- Monday to Friday
- Remote
- Management
- Microsoft Office
- Administrative experience
- Health insurance
- Paid time off
Quick apply
Senior Academic Coordinator
Speak Infinte —Remote
- ₹20,000 - ₹25,000 a month
- Part-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
Junior Production Coordinator
Lotusse Lifestyle pvt ltd —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Excel
- Merchandising
- ERP systems
- Paid time off
Quick apply
2d
Academic Coordinator
Shining Ace —Remote
- ₹15,000 - ₹30,000 a month
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
- Work from home
Quick apply
Academic Coordinator – Operations & Support (Remote)
iTutormind Digital Education LLP —Remote
- ₹12,000 - ₹17,000 a month
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Work from home
Quick apply
4d
Admin Executive (Student Observaton Desk)
The Language SKOOL —Remote
- ₹12,000 - ₹20,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Technical Project Coordinator
Learning Gems Technology Pvt Ltd —Remote
- ₹12,000 - ₹20,000 a month
- Full-time
- Remote
- English
- Microsoft Office
- Analysis skills
- Work from home
Quick apply
Academic Coordinator
Tribe Catalyst —Remote
- ₹15,000 - ₹20,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Project Coordinator (Real Estate Industry)
REWIRED REELS —Remote
- ₹15,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Operations Coordinator (Marketing Ops)
Brass animals —Remote
- Up to ₹57,204.72 a month
- Part-time
- Remote
- Salesforce
- Accounting
- AI
Quick apply
Admissions Partner (Institutional Co-ordinator)
Horizont Global Institute of AI —Remote
- ₹1,00,000 a month
- Part-time
- Remote
- Bachelor's degree
- Recruiting
- AI
- Work from home
- Flexible schedule
Quick apply
3d
Edtech Academic Coordinator - International Curricula
Tribe Catalyst —Remote
- ₹15,000 - ₹20,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
1d
Academic Coordinator + Teacher
SELFMADE —Remote
- ₹15,000 - ₹20,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
1d
E-Commerce Coordinator
K-Go LLC —Remote
- Up to ₹50,000 a month
- Full-time
- Remote
- Marketing
- Project management
- Bachelor's degree
- Work from home
Quick apply
4d

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Operations Coordinator

TRUTECH INFORMATION TECHNOLOGIES LLC
Remote

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹35,000 a month
9 days ago

Qualifications

Customer service
English
Administrative experience
Team management
Customer support
Communication skills
Help desk
Office experience

Full job description

THIS IS A FULL-TIME WORK-FROM-HOME POSITION

We are an IT Services & Solutions Provider based in Abu Dhabi, providing IT support services to our customers covering Abu Dhabi & Dubai.
We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.
We are looking for a disciplined and proactive IT Operations Coordinator to manage daily service operations and ensure structured, reliable delivery to our clients.
Work timing: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off)

ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS.

Responsibilities

Act as the single point of contact for clients for all projects and support-related matters.
Monitor and update the ticketing system daily with accurate and timely information.
Assign support tickets to engineers, monitor progress, and ensure SLA adherence.
Manage appointments, schedules, site visits, and workload distribution of the technical team.
Collect and verify ticket updates, ensuring time entries and resolutions are properly logged.
Process all jobs with accuracy and timeliness, maintaining complete records.
Track and monitor all ongoing jobs and support tickets; follow up closely until resolution.
Conduct post-service follow-ups and collect customer feedback and surveys to measure satisfaction and loyalty.
Keep clients informed on progress, delays, or escalations in a professional manner.
Respond promptly to client complaints, suggestions, and after-sales support requests.
Coordinate purchase requests, deliveries, and project completion updates.
Work closely with the sales and finance departments for billing, timesheet approvals, and timely invoicing.
Provide excellent customer service and continuously identify ways to improve the client experience.
Maintain service dashboards, daily/weekly/monthly reports, and performance metrics.
Track SLA achievements and monitor the performance of each support engineer.
Maintain service documentation, trackers, and checklists with up-to-date information.
Monitor team attendance, utilization, and key performance indicators (KPIs).
Answer phone calls, respond to emails, and prepare official correspondence and reports.
Support management in preparing SLA, satisfaction, and engineer productivity reports.
Perform assigned admin duties with accuracy and confidentiality.
Support management in continuous process improvement and service quality initiatives.

Skills Required:

Dynamic & Self Motivated.
Minimum 3 years of experience in a similar role.
Strong command of English.
Excellent phone and email communication skills with professional etiquette.
Strong problem-solving ability and capable of working both independently and collaboratively.
Proven track record of reliability, performance, and accountability.
Excellent organizational and multitasking skills with close attention to detail.
Ability to manage time, plan daily activities, and meet deadlines effectively.
Strong customer service orientation and client-handling confidence.
Familiarity with ticketing systems.
Ability to work under pressure and maintain composure in challenging situations.
Professional demeanor, well-presented, and client-facing attitude.
Quick learner, adaptable, and able to grasp new tools or processes rapidly.
Excellent interpersonal and coordination skills across departments.
Demonstrated ability to handle administrative and documentation tasks accurately.
Committed to maintaining a positive and solution-driven attitude.

Pay: ₹25,000.00 - ₹35,000.00 per month

Application Question(s):

We follow UAE work timings: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. Only UAE-declared holidays are allowed. Can you meet the above timings?

Experience:

Operations Coordinator: 3 years (Preferred)
Handling and managing a team: 3 years (Preferred)
Handling emails & enquiries: 3 years (Preferred)
Monitoring & updating job and schedules: 3 years (Preferred)
Customer service/support: 3 years (Preferred)
Helpdesk ticketing system: 1 year (Preferred)

Language:

English (Read/Write/Speak) (Required)

Work Location: Remote

Quick apply

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