Telangana Client services Jobs – 4013 Open Jobs Today

Manager, Customer Support Services
TriNet —Hyderabad, Telangana
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
Fund Services. Vice President Loan Operations
Citco —Telangana
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
5d
Client Relationship Executive
VisaPro —Hyderabad, Telangana
- Microsoft Outlook
- Customer service
- Microsoft Office
Specialist - Global Consultant Services and Reporting
Franklin Templeton Investments —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
SENIOR MANAGER – CLIENT SUPPORT
Purplenow —Hyderabad, Telangana
- Up to ₹35,00,000 a year
- Weekend availability
- Computer Science
- B.Sc
- Data analysis skills
- Health insurance
Quick apply
14d
Client Services Manager ( Events )
Gold Feather Events —Madhapur, Hyderabad, Telangana
- ₹45,000 - ₹65,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Services Support Associate, Executive Coordinator, Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior - Finance Managed Services
KPMG —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Asst Manager-Client Reporting
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Project management
- GAAP
- Accounting
- Health insurance
Advisor, Client Solutions - CUS Q1 FY27
FactSet Research Systems —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Finance
- Paid time off
2d
Global Service - Delivery Manager
SmartDocs —Hyderabad, Telangana
- ₹22,00,000 - ₹40,00,000 a year
- Full-time
- Project management
- Bachelor's degree
- Conflict management
Quick apply
IBR Reviwer
Zelis —Telangana
- Full-time
- Hybrid work
Executive - Finance Managed Services
KPMG —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Accounting
Associate II, Securities Operations
FIS Global —Hyderabad, Telangana
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Communication skills
- Work from home
Services Support Associate, Executive Coordinator, Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development & Client Success Executive
PPLFORCE TECHNOLOGY SERVICES PVT LTD —Hyderabad, Telangana
- ₹8,000 - ₹35,000 a month
- Part-time
- Hybrid work
- Business development
- Human resources
- Recruiting
- Work from home
- Flexible schedule
Quick apply
Inside Sales Associate (IT Services)
AquaTech Foundation Ltd Inc —Hyderabad, Telangana
- ₹42,210.38 - ₹75,224.54 a month
- Full-time
- Sales
- English
- Master's degree
- Commuter assistance
- Health insurance
Quick apply
Client Relationship Manager
Magical Moment Studio —Madhapur, Hyderabad, Telangana
- ₹15,000 - ₹30,000 a month
- Full-time
- Sales
- Marketing
- Business development
Quick apply
Senior Manager, Client Support
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Weekend availability
- Computer Science
- B.Sc
- Data analysis skills
Assistant Manager - Finance Managed Services
KPMG —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Finance

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Manager, Customer Support Services

TriNet -
Hyderabad, Telangana

Apply Now

Job details

Benefits

Health insurance

Qualifications

Six Sigma Certification
Telephony
Call center experience
Microsoft Office
Master's degree
Analysis skills
Bachelor's degree
Payroll
Customer support
Business Administration
Leadership
Communication skills
Lean Six Sigma Certification

Full job description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

The manager role will manage and coordinate customer service support staff and/or supervisors toward providing excellent service to TriNet's customers, with an emphasis on achieving company targets and goals while upholding our corporate Core Values. This role is vital in the support of our company's objectives including growth, delivery of superior service, successful implementation and training of both procedural and technological initiatives, driving operational efficiencies, and fostering team spirit in support of TriNet's culture and goals.

Essential Duties/Responsibilities

Lead customer service teams to efficiently and expertly support customer inquiries via phone, email, chat and service cases.
Resolve client and client employees’ issues relative to TriNet policies about human resources, payroll and benefit practices, products and services.
Responsible and accountable for all personnel issues (discipline, coaching, mentoring, performance management, work schedules, policy enforcement, etc.)
Drive workforce management best practices. Ensure adherence to schedules, SLAs, OLAs, and KPI’s.
Provide colleague training, development and mentoring to ensure colleague readiness for expanded service delivery and successive roles.
Regularly interact with external clients to assess satisfaction, service levels and retention risks.
Collaborate with internal departments (payroll, tax, 401(k), legal, sales, technology, CX centers, account management, etc.) to resolve operational issues.
Ensure efficient customer support and solutions that comply with TriNet standards, service quality standards, technical guidelines, and regulatory requirements
Provide TriNet leadership with analyses, recommendations, and other information to ensure best practices delivery standards and metrics achievement
Provide on-going education and information to team on new TriNet products, services, processes, and systems

Required for All Jobs

Performs other duties as assigned

Complies with all policies and standards

Qualifications

Bachelor’s/Master’s degree in Business Administration, Operations, Communications, or related field.

Certifications in Customer Experience (CX), WFM, or Contact Center Leadership. – preferred

Certified Payroll Professional (FPC/CPP) – by the American Payroll Association – preferred

Lean or Six Sigma certification (Green Belt or above) – preferred.

Work Experience

10+ years of experience in customer support/contact center operations.

Minimum 3 years in a supervisory or managerial role leading Supervisors or Team Leads.

Minimum 3 years in related field; payroll, HR, Benefits etc.

Knowledge, Skills and Abilities

Ability to effectively meet customer needs, taking responsibility for customer satisfaction

Ability to quickly build rapport and adapt to customer communication style to effectively communicate for resolution.

Ability to take action and make leadership decisions independently regarding low to medium impact day to day operations and direct report management.

Solid formal presentation/facilitation skills with the ability to adjust appropriately to the audience

Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.)

Strong analytical and problem-solving skills

Ability to absorb new information quickly while working in a dynamic, growth-oriented environment

Excellent interpersonal and communication skills

Solid knowledge and understanding of both state and federal employment laws

Proficient in Microsoft Office Suite

A demonstrated commitment to high professional ethical standards and a diverse workplace

Knowledge of PEO products, services, and markets a plus, including knowledge of operations, cross-functional workflows, and interaction between the various company units, processes, and systems.

Proven leadership ability in creating and maintaining a work environment where others are motivated/inspired to take action and deliver service excellence

Ability to work on issues of diverse impact where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

Work Environment:

Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

This position is 100% in office.

Travel Requirements:

25% travel may be required

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.

Apply Now

Refine Your Search

client services jobs in telangana

Manager, Customer Support Services

Fund Services. Vice President Loan Operations

Client Relationship Executive

Specialist - Global Consultant Services and Reporting

SENIOR MANAGER – CLIENT SUPPORT

Client Services Manager ( Events )

Senior Services Support Associate, Executive Coordinator, Hyderabad

Senior - Finance Managed Services

Asst Manager-Client Reporting

Advisor, Client Solutions - CUS Q1 FY27

Global Service - Delivery Manager

IBR Reviwer

Executive - Finance Managed Services

Associate II, Securities Operations

Services Support Associate, Executive Coordinator, Hyderabad

Business Development & Client Success Executive

Inside Sales Associate (IT Services)

Client Relationship Manager

Senior Manager, Client Support

Assistant Manager - Finance Managed Services

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