Uttar Pradesh Senior customer support representative Jobs – 35 Open Jobs Today

Senior Sales and Marketing Manager
Ochron Pharma Private Limited —Bulandshahr, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Director, Global Service Delivery - APAC based
Siemens —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- PMP
- CAD
2d
Customer Service Representative
Cariva —Agra, Uttar Pradesh
- ₹14,000 - ₹17,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
14d
Associate/Senior. Associate- Operations & Customer Service, Lucknow
DSV —Kanpur, Uttar Pradesh
- Full-time
- Customer service
- Computer literacy
- English
Sales Head
Vansh Industries pvt. Ltd. —Noida, Uttar Pradesh
- ₹1,50,000 - ₹2,50,000 a month
- Full-time
- Sales
- Master's degree
- Business development
- Cell phone reimbursement
Quick apply
11d
Senior Pre-Sales Consultant
Impressico Business Solutions —Noida, Uttar Pradesh
- Computer Science
- Presentation skills
- Bachelor's degree
Marketing Manager
Searchurcollege —Noida, Uttar Pradesh
- ₹20,474.56 - ₹66,723.83 a month
- Full-time
- Google Suite
- Sales
- Master's degree
Quick apply
12d
Retail Head
lyallpur emporium —Noida, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- Master's degree
Quick apply
16h
Area Head/Sr. Area Head - Direct Channel - Lucknow
Renewbuy.com —Lucknow, Uttar Pradesh
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Technical Customer Support Representative
ASIA TECH —Noida Sector 16, Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Windows
- In-person
Quick apply
20h
Sales and Marketing Manager
Ochron Pharma Private Limited —Agra, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
14d
Senior Territory Service Representative: Agra
DHL —Agra, Uttar Pradesh
- Weekend availability
- Up to 50% travel
- Customer service
- English
- Health insurance
- Paid time off
Senior End Users and Strategic Customers Field Sales Representative II
Schneider Electric —Lucknow, Uttar Pradesh
- Online application
- English
- Master's degree
- Electrical experience
1d
IT Supporter
DSV —Noida, Uttar Pradesh
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Senior Campaign Executive - Customer Data
Oxford University Press Pakistan —Noida Sector 62, Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Senior Associate - TA
Alight —Noida, Uttar Pradesh
- English
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
Senior IT Specialist
DSV —Noida, Uttar Pradesh
- Up to ₹10,00,000 a year
- Full-time
- Azure
- Oracle
- Computer Science
- Paid sick time
Senior Telesales Executive
MAZTRO REALTY PRIVATE LIMITED —Ghaziabad, Uttar Pradesh
- From ₹15,000 a month
- Full-time
- Microsoft Excel
- In-person
- Training & development
Quick apply
Sr. QC Engineer
Balaji Springs Pvt Ltd —Meerut, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Analysis skills
- Quality control
- In-person
- Cell phone reimbursement
Quick apply
HVAC Application/Mechanical Engineer Technologist (Fresher)
Mafna Air Technologies Inc —Uttar Pradesh
- ₹18,000 - ₹25,000 a month
- Full-time
- AutoCAD
- Travel
- HVAC
Quick apply

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Senior Sales and Marketing Manager

Ochron Pharma Private Limited
Bulandshahr, Uttar Pradesh

Quick apply

Job details

Permanent
₹25,000 - ₹30,000 a month

Benefits

Health insurance
Cell phone reimbursement
Food provided
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Management
Data analysis skills
Pharmaceutical sales
Microsoft Office
Master's degree
Bachelor's degree
Product management
Forecasting
Pharmacy
Chemistry
Business Administration
MBA
Leadership
Communication skills
Marketing
Negotiation

Full job description

Job Summary

The Senior Sales & Marketing Manager is responsible for developing and executing sales and marketing strategies to achieve business growth, expand market presence, strengthen brand recognition, and increase revenue. The role involves leading sales teams, managing distributors, building relationships with healthcare professionals, identifying new business opportunities, and ensuring achievement of organizational sales objectives.

Key ResponsibilitiesSales Management

Develop and implement annual and quarterly sales strategies to achieve company targets.
Monitor sales performance and ensure timely achievement of sales goals.
Manage and motivate Area Sales Managers, Regional Managers, and Medical Representatives.
Analyze market trends, competitor activities, and customer requirements.
Increase market share by expanding distribution networks across assigned territories.
Identify new business opportunities in domestic and international markets.

Marketing Responsibilities

Develop effective product launch strategies for new pharmaceutical products.
Plan and execute promotional campaigns for doctors, hospitals, pharmacies, distributors, and stockists.
Coordinate marketing activities including CMEs, conferences, exhibitions, and awareness programs.
Prepare marketing materials, promotional literature, visual aids, and digital campaigns.
Build strong product positioning and brand awareness.

Business Development

Appoint new distributors, stockists, C&F agents, and franchise partners.
Develop strategic partnerships with hospitals, institutions, government agencies, and corporate clients.
Explore export opportunities and international business expansion.
Negotiate commercial agreements and business contracts.

Team Leadership

Recruit, train, mentor, and evaluate the sales force.
Conduct regular field visits and joint working with Medical Representatives.
Organize sales meetings and performance review sessions.
Develop incentive programs to improve productivity.

Customer Relationship Management

Build long-term relationships with Key Opinion Leaders (KOLs), doctors, pharmacists, hospitals, and distributors.
Resolve customer concerns professionally and maintain high customer satisfaction.
Maintain excellent after-sales support and business relationships.

Market Intelligence

Monitor competitor pricing, promotional activities, and product launches.
Collect market feedback and recommend improvements in product strategy.
Identify new therapeutic segments and emerging market opportunities.

Reporting & Compliance

Prepare monthly sales reports, forecasts, budgets, and business plans.
Monitor sales expenses and ensure profitability.
Ensure compliance with pharmaceutical industry regulations and company policies.
Coordinate with Production, Supply Chain, Regulatory Affairs, and Finance departments for smooth business operations.

Required Qualifications

Bachelor's Degree in Pharmacy (B.Pharm), Life Sciences, Biotechnology, Chemistry, or related field.
MBA in Marketing or Pharmaceutical Management will be an added advantage.

Experience

8–15+ years of experience in pharmaceutical sales and marketing.
Minimum 3–5 years in a leadership or managerial role.
Experience in managing large sales teams and distributor networks.
Exposure to domestic and/or international pharmaceutical markets is preferred.

Required Skills

Excellent leadership and people management skills.
Strong negotiation and communication abilities.
Strategic planning and business development expertise.
Product management and pharmaceutical marketing knowledge.
Distributor and channel management.
Budgeting and sales forecasting.
Data analysis and decision-making skills.
Strong presentation and interpersonal skills.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM software.
Ability to travel extensively for business.

Key Performance Indicators (KPIs)

Achievement of monthly, quarterly, and annual sales targets.
Revenue and profit growth.
Market share expansion.
Successful product launches.
Distributor and customer acquisition.
Team productivity and retention.
Customer satisfaction.
Territory expansion and business development.

Salary

Competitive salary with performance-based incentives, travel allowance, bonus, medical benefits, and career growth opportunities.

Preferred Candidate Profile

Self-motivated and result-oriented professional.
Strong leadership with the ability to inspire high-performing teams.
Excellent analytical and problem-solving skills.
Customer-focused with a strategic business mindset.
Willing to travel extensively and handle multiple business territories.
High ethical standards and commitment to pharmaceutical compliance.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Food provided
Paid sick time

Work Location: In person

Quick apply

Refine Your Search

senior customer support representative jobs in uttar pradesh

Senior Sales and Marketing Manager

Director, Global Service Delivery - APAC based

Customer Service Representative

Associate/Senior. Associate- Operations & Customer Service, Lucknow

Sales Head

Senior Pre-Sales Consultant

Marketing Manager

Retail Head

Area Head/Sr. Area Head - Direct Channel - Lucknow

Technical Customer Support Representative

Sales and Marketing Manager

Senior Territory Service Representative: Agra

Senior End Users and Strategic Customers Field Sales Representative II

IT Supporter

Senior Campaign Executive - Customer Data

Senior Associate - TA

Senior IT Specialist

Senior Telesales Executive

Sr. QC Engineer

HVAC Application/Mechanical Engineer Technologist (Fresher)

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