Kolkata, West Bengal Call center Jobs – 126 Open Jobs Today

International Customer Service Executive (BPO-Voice Process)
Ancile Services Private Limited —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
Team Lead - Customer care
Capgemini —Kolkata, West Bengal
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
3d
Customer Care Executive (Night Shift)
DocHome Pvt Ltd —Ganguly Bagan, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- In-person
Quick apply
Customer Service Associate – Chat Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- CRM software
- English
- 12th Pass
Customer Service Associate – Inbound Support (Part-Time) – Howrah, India
Fusion CX —Howrah, West Bengal
- Part-time
- Customer service
- English
- Microsoft Office
9d
Customer Care Executive
DocHome Pvt Ltd —Ganguly Bagan, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- In-person
Quick apply
International Sales Executive( Telesales)
Academy Of Vedic Vidya —Kolkata, West Bengal
- ₹33,000 - ₹1,00,000 a month
- Full-time
- CRM software
- Sales
- English
Quick apply
Customer Support Executive (CSE)
Drivado Transfers Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- Computer skills
Quick apply
International Outbound Sales Specialist (Work from Home)
GLOBURN Resource Management Pvt Ltd —Kolkata Mint, Kolkata, West Bengal
- ₹11,266.04 - ₹38,160.33 a month
- Full-time
- Remote
- CRM software
- Marketing
- English
- Work from home
Quick apply
International BPO Sales Representative Outbound
Webvio Technologies —Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- English
- Paid time off
Customer Service Associate – Inbound Support (GIG, WFO – Howrah)
Fusion CX —Howrah, West Bengal
- Customer service
- English
- Microsoft Office
Outbound Telesales Executive
TELEMINDS INFOTECH PRIVATE LIMITED —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- In-person
- Communication skills
- Commuter assistance
- Paid time off
Quick apply
Online Sales Executive-Chat Process
Floatingchip Internet Technology —Kolkata, West Bengal
- ₹10,000 - ₹16,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
Telesales Executive
Vzen Industries Pvt Ltd —Kolkata, West Bengal
- ₹12,000 - ₹18,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Health insurance
- Paid time off
Quick apply
1d
Customer Service Associate – Utility Inbound Support (Short Term) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Microsoft Excel
- Customer service
- English
Outbound Call Agent
Netscribes Data & Insights Private Limited —Kolkata, West Bengal
- ₹15,000 - ₹18,000 a month
- Sales
- English
- In-person
Quick apply
Part-Time Customer Service Representative – Kalyani, India
Fusion CX —Block B, Kolkata, West Bengal
- Part-time
- Customer service
- Bachelor's degree
- Computer skills
Quality Analyst – Healthcare Customer Service (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Office
- 12th Pass
- Bachelor's degree
Customer Service Associate – Inbound & Outbound Support – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- English
- 12th Pass
Tele Marketing Executive
Matrix Iron Foundry —Howrah, West Bengal
- ₹8,863.49 - ₹10,000.00 a month
- Part-time
- Microsoft Word
- Microsoft Excel
- B.Sc
Quick apply
2d

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International Customer Service Executive (BPO-Voice Process)

Ancile Services Private Limited
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month

Benefits

Provident Fund
Commuter assistance
Health insurance
Paid time off
Paid sick time

Qualifications

Outbound sales
Customer service
Inbound voice
International voice process
English
Microsoft Office
12th Pass
Customer relationship management
Recruiting
Organisational skills
Customer support
Phone etiquette
Communication skills
Negotiation

Full job description

We are looking for highly motivated Process Executives (Voice) with outstanding voice communication skills and strong interpersonal abilities to manage candidate interactions for our international hiring process. The ideal candidate should possess excellent phone presence, active listening capabilities, confidence in handling calls, and the ability to engage, influence, and build rapport with candidates effectively.

Candidates with a background in International BPO, Voice Process, Recruitment Process Outsourcing (RPO), Customer Support, Telecalling, Talent Acquisition, or Client Interaction environments are strongly encouraged to apply.

Key Responsibilities:

Conduct high-volume outbound calling to potential and shortlisted candidates for recruitment campaigns.
Handle inbound calls professionally while maintaining exceptional customer service standards.
Perform candidate screening and preliminary telephonic assessments.
Build rapport and engage candidates through effective communication and persuasive conversation skills.
Demonstrate excellent phone etiquette, active listening, and relationship-building abilities.
Manage candidate communication through calls, emails, chats, and follow-ups.
Post and manage job advertisements across recruitment portals and job boards.
Coordinate and track candidate pipelines throughout the recruitment lifecycle.
Prepare and maintain daily MIS reports, recruitment trackers, and internal databases.
Collaborate with internal stakeholders and recruitment teams to achieve hiring targets and timelines.

Required Skills & Competencies:

Exceptional verbal communication skills in English with a neutral or clear accent.
Excellent telephone communication and phone handling skills.
Strong interpersonal, negotiation, influencing, and persuasion abilities.
Outstanding active listening and conversation management skills.
Strong customer handling and relationship management capabilities.
Ability to communicate confidently with international candidates.
Strong multitasking and organizational skills.
Ability to work in a target-driven, fast-paced, and performance-oriented environment.
Proficiency in MS Office, email communication and internet applications.

Preferred Candidate Profile:

Minimum 1+ year experience in International Voice Process / International BPO / KPO / Customer Support / Recruitment / RPO environment.
Experience in U.S. recruitment, international hiring, telecalling, lead generation, or customer engagement will be an added advantage.
Freshers with exceptional communication skills, strong phone presence, and high confidence levels are welcome to apply.
Immediate joiners will be preferred.

Why Join Us?

Attractive salary package with performance-based incentives.
Provident Fund (PF) and ESI benefits.
Structured training and professional development opportunities.
Long-term career growth and internal advancement opportunities.
Opportunity to work with an established U.S.-based organization.

Transport Facility:

Drop facility available within company-defined boundaries.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What is your current CTC?
What is your expected CTC?
Why do you consider yourself to be the right choice for the job role (as per the job description)?

Experience:

International voice process: 1 year (Required)

Language:

English (Required)

Location:

Kolkata, West Bengal (Required)

Shift availability:

Night Shift (Required)

Work Location: In person

Quick apply

Refine Your Search

call center jobs in kolkata, west bengal

International Customer Service Executive (BPO-Voice Process)

Team Lead - Customer care

Customer Care Executive (Night Shift)

Customer Service Associate – Chat Support (WFO, Kolkata)

Customer Service Associate – Inbound Support (Part-Time) – Howrah, India

Customer Care Executive

International Sales Executive( Telesales)

Customer Support Executive (CSE)

International Outbound Sales Specialist (Work from Home)

International BPO Sales Representative Outbound

Customer Service Associate – Inbound Support (GIG, WFO – Howrah)

Outbound Telesales Executive

Online Sales Executive-Chat Process

Telesales Executive

Customer Service Associate – Utility Inbound Support (Short Term) – Kolkata, India

Outbound Call Agent

Part-Time Customer Service Representative – Kalyani, India

Quality Analyst – Healthcare Customer Service (WFO, Kolkata)

Customer Service Associate – Inbound & Outbound Support – Solar Energy – Kolkata, India

Tele Marketing Executive

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