pune maharashtra crm analyst Jobs – 132 Open Jobs Today

Analyst/Sr. Analyst - CRM & BI Expert
METRO Global Solution Center IN —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
1d
Business Analyst (ERP CRM Analyst/ Team Lead / Functional Consultant)
Pragtech —Pune, Maharashtra
- Master's degree
- Project management
- Bachelor's degree
CRM Business Analyst
Systems Plus —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer Science
Incremental CRM - Business Analyst
Barclays —Pune, Maharashtra
- Salesforce
- SQL
- Analysis skills
Research Analyst - CD
Unbound IA —Pune, Maharashtra
- From ₹2,76,000 a year
- Full-time
- Microsoft Excel
- English
- Research
- Health insurance
Quick apply
1d
CRM Executive
KRISHNA RAJARAM ASHTEKAR AND JEWELLERS —Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Marketing
- Salesforce
- Paid sick time
Quick apply
Associate Analyst - Logistics
Eaton —Pune, Maharashtra
- Salesforce
- Engineering
- Microsoft Office
5d
Data Analyst I
TIAA —Pune, Maharashtra
- Online application
- Computer Science
- Salesforce
- Data analysis skills
10d
Analyst, Business Systems, Martech
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Client Insights Analyst
Comscore —Pune, Maharashtra
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Salesforce Business Analyst
Thinqloud —Pune, Maharashtra
- Salesforce
- Communication skills
- Banking
Principal Consultant - Business Analyst
Suavis Inc —Pune, Maharashtra
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Oracle
- Salesforce
- ERP systems
Quick apply
Sales Operations Analyst
FNZ —Pune, Maharashtra
- Full-time
- CRM software
- Sales
- Financial services
IT Business Analyst
mplussoft —Pune, Maharashtra
- Full-time
- Computer Science
- English
- Analysis skills
RPO COE - Analyst 168271
ADP —Pune, Maharashtra
- Full-time
- Salesforce
- Analysis skills
- Project management
Order Processing Analyst
AlphaSense India —Pune, Maharashtra
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
CRM Developer
FNZ —Pune, Maharashtra
- Full-time
- SQL
- Analysis skills
- Financial services
IT Infrastructure Analyst
G-Source Technologies LLC. —Pune, Maharashtra
- ₹4,08,880.26 - ₹12,67,522.60 a year
- Full-time
- CRM software
- Windows
- In-person
- Health insurance
- Food provided
Quick apply
Salesforce Business Analyst
Cloud intellect —Pune, Maharashtra
- Full-time
- Sales
- Salesforce
- Bachelor's degree
Quick apply
Analyst - Partnerships
Showpad —Pune, Maharashtra
- Microsoft Excel
- Salesforce
- Windows
Quick apply

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Analyst/Sr. Analyst - CRM & BI Expert

METRO Global Solution Center IN
Pune, Maharashtra

Quick apply

Job details

Full-time
1 day ago

Qualifications

Microsoft Powerpoint
Statistics
Power BI
Economics
Salesforce Marketing Cloud
Microsoft Excel
Business intelligence
Statistics
English
Microsoft Office
Master's degree
SQL
Analysis skills
Project management
Bachelor's degree
Data analytics
Agile
Communication skills
Python
Marketing
Time management
Analytics

Full job description

Company Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.6 Billion international wholesaler with operations in more than 30 countries. The store network comprises a total of 623 stores in 21 countries, of which 522 offer out-of-store delivery (OOS), and 94 dedicated depots. In 12 countries, METRO runs only the delivery business by its delivery companies (Food Service Distribution, FSD).

HoReCa and Traders are core customer groups of METRO. The HoReCa section includes hotels, restaurants, catering companies as well as bars, cafés and canteen operators. The Traders section includes small grocery stores and kiosks. The majority of all customer groups are small and medium-sized enterprises as well as sole traders. METRO helps them manage their business challenges more effectively.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 1000-1100
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011

Job Description

Role Overview

As a CRM & BI Expert at METRO GSC, you will play a key role in supporting METRO’s global customer relationship management and business intelligence initiatives. You will support the shift toward data-driven, automated CRM by analysing data, generating insights, and providing actionable recommendations to improve commercial performance. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams and countries.

Job Description

Key Responsibilities

Collect, analyze, and interpret large marketing and customer data sets to identify trends, opportunities, and areas for improvement
Integrate multiple data sources to enable a holistic, cross-channel view of the customer
Execute, monitor, evaluate campaign performance and provide insights for optimization
Prepare reports, dashboards, and presentations for stakeholders to support decision-making
Conduct complex ad-hoc analyses to drive METRO’s business objectives
Collaborate with cross-functional and country CRM/marketing teams to align activities with business objectives
Ideate and launch tier systems, points-based rewards, and exclusive membership tiers, Upsell cross sell.
Ensure data accuracy and maintain structured documentation for analysis process

Continuous improvement:

Proactively identify process improvement opportunities and implement effective solutions
Enhance efficiency and optimize service delivery within the GSC

Skills & Competencies

Strong analytical mindset with expertise in marketing and CRM and Business Analytics
Highly organized with a structured approach and strong attention to detail
Effective time management skills; adaptable and able to work in a fast-paced environment
Advanced data analytics and automation skills, including processing and transformation of large datasets
Proficiency in Power BI, advanced Microsoft Office applications (Excel, PowerPoint), and advance knowledge of database structures and query languages (SQL), Python, MicroStrategy, Adobe Journey Optimizer, Salesforce Marketing Cloud, DAX measures, ETL, Looker Studio.
Excellent communication skills, both written and verbal
Demonstrated ability in project management and coordination
Ability to work independently and in cross-functional teams, executing CRM analyses for multiple stakeholders
Agile and results-oriented working style with strong self-organization skills
High level of initiative and motivation, combined with a friendly and professional demeanor
Fluency in professional English; other languages are a plus

Qualifications

3–8 years of relevant experience in Marketing, CRM, CRM activation, or other commercial functions
Bachelor’s or Master’s degree in Business, Economics, Statistics, or a related field
Experience in retail, wholesale, or FMCG industries is a strong plus
Exposure to international or multi-market environments is an advantage

Quick apply

Refine Your Search

crm analyst jobs in pune maharashtra

Analyst/Sr. Analyst - CRM & BI Expert

Business Analyst (ERP CRM Analyst/ Team Lead / Functional Consultant)

CRM Business Analyst

Incremental CRM - Business Analyst

Research Analyst - CD

CRM Executive

Associate Analyst - Logistics

Data Analyst I

Analyst, Business Systems, Martech

Client Insights Analyst

Salesforce Business Analyst

Principal Consultant - Business Analyst

Sales Operations Analyst

IT Business Analyst

RPO COE - Analyst 168271

Order Processing Analyst

CRM Developer

IT Infrastructure Analyst

Salesforce Business Analyst

Analyst - Partnerships

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