kolkata west bengal bpo training Jobs – 49 Open Jobs Today

International Customer Service Executive (BPO-Voice Process)
Ancile Services Private Limited —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
1d
INBOUND INTERNATIONAL VOICE PROCESS EXECTUTIVE
TELEMINDS INFOTECH PRIVATE LIMITED —Kolkata, West Bengal
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
Morning Shift International BPO Executive
Proclivity Digitech Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹17,000 a month
- Full-time
- Sales
- English
- 12th Pass
Quick apply
10h
Sales Manager – Travel Sales
Global Travel Xperts —Salt Lake, Kolkata, West Bengal
- ₹60,000 - ₹70,000 a month
- Full-time
- Sales
- English
- Analysis skills
- Health insurance
- Life insurance
Quick apply
International BPO Sales Executive
Proclivity Digitech Pvt Ltd —Kolkata, West Bengal
- ₹18,000 - ₹20,000 a month
- Full-time
- Sales
- English
- 12th Pass
Quick apply
11h
Customer Service Associate – Robot Operations Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Night shift
- Computer literacy
- Communication skills
Team Leader – Customer Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Management
- Team management
- Organizational skills
Customer Service Associate – Inbound & Outbound Support – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- English
- 12th Pass
Sales Executive
Institute of NeuroDevelopment —Kolkata, West Bengal
- ₹12,000 - ₹25,000 a month
- Full-time
- Sales
- English
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
Trainer – Customer Support Operations (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quality Analyst – Customer Experience & Compliance (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Microsoft Office
- Analysis skills
Urgent Opportunity For Vertical Lead For Kolkata
Gear Inc. —Kolkata, West Bengal
- Full-time
- Data analysis skills
- Bachelor's degree
- Business Administration
Quick apply
Customer Service Associate – Image Reviewer – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Computer literacy
- Typing
Required Customer Service Executive
MDG Star Overseas —Kolkata, West Bengal
- ₹13,368.29 - ₹17,169.58 a month
- Weekend availability
- English
- Microsoft Office
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
7d
HR Manager
58AM Marketing St. Pvt . Ltd —Kolkata, West Bengal
- ₹25,000 - ₹40,000 a month
- Weekend availability
- Human resources
- Recruiting
- In-person
- Commuter assistance
- Health insurance
Quick apply
Trainer
Radius Enterprise Solutions —Kolkata, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- In-person
- Communication skills
- Health insurance
Quick apply
Assistant Manager Training & Quality
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Leadership
- Communication skills
Quick apply
Process Trainer
Spectrum Talent Management —Kolkata, West Bengal
- ₹9,430.51 - ₹30,000.00 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Presentation skills
Quick apply
3d
Customer Service Associate – Voice & Email Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- English
- Computer skills
- Communication skills
Part-Time Customer Service Representative – Kalyani, India
Fusion CX —Block B, Kolkata, West Bengal
- Part-time
- Customer service
- Bachelor's degree
- Computer skills

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International Customer Service Executive (BPO-Voice Process)

Ancile Services Private Limited
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month
1 day ago

Benefits

Provident Fund
Commuter assistance
Health insurance
Paid time off
Paid sick time

Qualifications

Outbound sales
Customer service
Inbound voice
International voice process
English
Microsoft Office
12th Pass
Customer relationship management
Recruiting
Organizational skills
Customer support
Phone etiquette
Communication skills
Negotiation

Full job description

We are looking for highly motivated Process Executives (Voice) with outstanding voice communication skills and strong interpersonal abilities to manage candidate interactions for our international hiring process. The ideal candidate should possess excellent phone presence, active listening capabilities, confidence in handling calls, and the ability to engage, influence, and build rapport with candidates effectively.

Candidates with a background in International BPO, Voice Process, Recruitment Process Outsourcing (RPO), Customer Support, Telecalling, Talent Acquisition, or Client Interaction environments are strongly encouraged to apply.

Key Responsibilities:

Conduct high-volume outbound calling to potential and shortlisted candidates for recruitment campaigns.
Handle inbound calls professionally while maintaining exceptional customer service standards.
Perform candidate screening and preliminary telephonic assessments.
Build rapport and engage candidates through effective communication and persuasive conversation skills.
Demonstrate excellent phone etiquette, active listening, and relationship-building abilities.
Manage candidate communication through calls, emails, chats, and follow-ups.
Post and manage job advertisements across recruitment portals and job boards.
Coordinate and track candidate pipelines throughout the recruitment lifecycle.
Prepare and maintain daily MIS reports, recruitment trackers, and internal databases.
Collaborate with internal stakeholders and recruitment teams to achieve hiring targets and timelines.

Required Skills & Competencies:

Exceptional verbal communication skills in English with a neutral or clear accent.
Excellent telephone communication and phone handling skills.
Strong interpersonal, negotiation, influencing, and persuasion abilities.
Outstanding active listening and conversation management skills.
Strong customer handling and relationship management capabilities.
Ability to communicate confidently with international candidates.
Strong multitasking and organizational skills.
Ability to work in a target-driven, fast-paced, and performance-oriented environment.
Proficiency in MS Office, email communication and internet applications.

Preferred Candidate Profile:

Minimum 1+ year experience in International Voice Process / International BPO / KPO / Customer Support / Recruitment / RPO environment.
Experience in U.S. recruitment, international hiring, telecalling, lead generation, or customer engagement will be an added advantage.
Freshers with exceptional communication skills, strong phone presence, and high confidence levels are welcome to apply.
Immediate joiners will be preferred.

Why Join Us?

Attractive salary package with performance-based incentives.
Provident Fund (PF) and ESI benefits.
Structured training and professional development opportunities.
Long-term career growth and internal advancement opportunities.
Opportunity to work with an established U.S.-based organization.

Transport Facility:

Drop facility available within company-defined boundaries.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What is your current CTC?
What is your expected CTC?
Why do you consider yourself to be the right choice for the job role (as per the job description)?

Experience:

International voice process: 1 year (Required)

Language:

English (Required)

Location:

Kolkata, West Bengal (Required)

Shift availability:

Night Shift (Required)

Work Location: In person

Quick apply

Refine Your Search

bpo training jobs in kolkata west bengal

International Customer Service Executive (BPO-Voice Process)

INBOUND INTERNATIONAL VOICE PROCESS EXECTUTIVE

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Customer Service Associate – Robot Operations Support – Kolkata, India

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Customer Service Associate – Inbound & Outbound Support – Solar Energy – Kolkata, India

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Urgent Opportunity For Vertical Lead For Kolkata

Customer Service Associate – Image Reviewer – Kolkata, India

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HR Manager

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Customer Service Associate – Voice & Email Support (WFO, Kolkata)

Part-Time Customer Service Representative – Kalyani, India

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