Mumbai Maharashtra Program officer Jobs – 175 Open Jobs Today

Client Support Officer
Oxford International Education Group —Mumbai, Maharashtra
- Full-time
- Travel
- Communication skills
Quick apply
Chief Operating Officer
Utkarsh Global Foundation —Mulund West, Mumbai, Maharashtra
- Up to ₹40,00,000 a year
- Full-time
- Master's degree
- Project management
- Travel
Quick apply
22h
Student Welfare Officer
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
- Master's degree
- Social Work
- Communication skills
PMO
Zycus —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Salesforce
- Analysis skills
EHS Officer
Padam Interior —Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- Travel
- Construction
Quick apply
6h
Quality Assurance Officer
SHUSHRUSHA CITIZENS' CO-OPERATIVE HOSPITAL LIMITED —Mumbai, Maharashtra
- From ₹60,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
Zonal Head
Cadila Pharmaceuticals Ltd —Mumbai, Maharashtra
- Full-time
Head IRM Global Claims Processes & SSC Operation
DHL —Mumbai, Maharashtra
- Full-time
- Customer service
- English
- Bachelor's degree
Banking - Business Analytics Int Analyst - Officer
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Model Validation 2nd Line of Defense Intermediate Analyst, Officer (Hybrid)
Citi —Mumbai, Maharashtra
- Master's degree
- Project management
- Machine learning
- Paid time off
Mobilization Officer
Magic Bus India Foundation —Mumbai, Maharashtra
- ₹22,000 - ₹27,000 a month
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
3d
KYC Global Trainer
Citi —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Communication skills
HR Transformation & Project Management Lead – CHRO’s Office
Piramal Pharma Limited —Mumbai, Maharashtra
- Master's degree
- Analysis skills
- Project management
Assistant Teacher
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
- English
- 12th Pass
- Computer skills
HSE officer|International|03082025
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
Intern - Business Transformation
Seaspan Ship Management Ltd. —Mumbai, Maharashtra
- Computer Science
- Master's degree
- AI
Biomedical Engineer
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
Student Welfare Officer
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
- Master's degree
- Social Work
- Communication skills
Field Sales Officer|Edtech Sales
O3Hire —Mumbai, Maharashtra
- ₹3,00,000 - ₹5,80,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health insurance
Quick apply
Intern - Crew Management
Seaspan Ship Management Ltd. —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook

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Client Support Officer

Oxford International Education Group -
Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time

Qualifications

Customer support
Communication skills

Full job description

Description

Job purpose

To manage and process student applications efficiently and accurately in line with institutional admissions requirements and service level agreements. The role ensures timely communication with students, agents, and regional teams, conducts student interviews where required, and builds strong working relationships with internal and external stakeholders to support recruitment targets while maintaining high standards of service and compliance.

Main Duties and Responsibilities

Student applications are responded to in line with defined service level agreements
Applications are assessed accurately and in accordance with the latest admissions requirements
Agents, students and regional teams are updated and kept abreast of developments at all times
Student interviews are carried out, recorded and communicated accurately
Sustainable and productive working relationships are developed with regional teams, the pathway College, University Partners and agents to ensure that targets are achieved
Self-driven with an ability to organize one's own workload and multitask
Ability to work under pressure and meet deadlines
Ability to take ownership, solve problem and make quick yet responsible decisions

Person Specifications

Education / Qualifications

Educated to Degree level or equivalent

Knowledge & Experience

Min 1 yrs experience in Customer support handling.
Excel /Microsoft knowledge.
Excellent Communication Skills

Skills & Abilities

Ability to work well under pressure in a fast-paced target driven, service focused environment
The ability to communicate clearly and professionally in both verbal and written formats, ensuring students understand important details and processes.
Strong relationship-building abilities, with the capacity to engage with students in a friendly, empathetic, and supportive manner while maintaining professionalism
The ability to prioritize tasks, manage time efficiently, and keep accurate records, ensuring that deadlines are met, and all student interactions are properly documented.
A proactive approach to identifying issues and finding effective solutions, particularly when guiding students through complex processes like visa applications or course selection.
The capacity to understand students' backgrounds and career goals, and confidently recommend relevant courses that align with their aspirations, persuading them of the value andfit of the programs offered.

Personal attributes

The Client Support Officer should embody specific personal attributes that enhance their effectiveness in supporting students and collaborating with colleagues. Key personal attributes include:

A strong communicator, comfortable with students at all levels.
A genuine concern for the well-being of students, demonstrating understanding and care in all interactions to build trust and rapport.
A commitment to maintaining high standards of conduct, confidentiality, and ethical behavior in all aspects of the role.
A proactive attitude toward identifying opportunities for improvement and a willingness to go above and beyond to support students.
The ability to handle challenges and adapt to changing circumstances while maintaining a positive outlook and composure.
An appreciation for diversity and the ability to interact respectfully with individuals from various cultural backgrounds, ensuring inclusivity in communication and support.
Strong personal management skills that enable the individual to work independently, prioritize effectively, and remain focused on goals.
A positive demeanor that inspires confidence in students, contributing to a supportive and encouraging environment.

Other requirements

A flexible approach to working hours and location, including a willingness to travel, locally, nationally, or overseas, as required.

Disclaimer

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.

Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.

Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status

About Oxford International Education Group

Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!

Quick apply

Refine Your Search

program officer jobs in mumbai maharashtra

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Chief Operating Officer

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Assistant Teacher

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Description

Main Duties and Responsibilities

Person Specifications

Disclaimer

About Oxford International Education Group

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