remote application support manager Jobs – 662 Open Jobs Today

Technical Support Analyst I
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
Senior AIOps Engineer I
Porch —Remote
- ₹24,75,000 - ₹34,65,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
- Paid holidays
- Health insurance
Site Reliability Engineer III
Indeed —Remote
- ₹42,50,000 - ₹67,90,000 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Quick apply
Transition Manager
Jabil Circuit —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- PMP
- Microsoft Office
Senior Technical Program Manager
Porch —Remote
- ₹26,25,000 - ₹36,75,000 a year
- Full-time
- Remote
- English
- Organizational skills
- Agile
- Paid holidays
- Health insurance
Regional Business Manager, India-(PHR/1033/2)
Perks HR Pvt. Ltd. —Remote
- ₹92,965.95 - ₹1,85,931.90 a month
- Full-time
- Remote
- Software troubleshooting
- Sales
- Business development
- Work from home
Quick apply
Product Manager
The Contrast —Remote
- Up to ₹60,000 a month
- Full-time
- Remote
- Product management
- Software development
- Agile
- Work from home
- Flexible schedule
Quick apply
1d
Asset Manager – U.S. Multifamily Real Estate Portfolio
Tripod Wealth Management —Remote
- ₹50,000 - ₹1,00,000 a month
- Part-time
- Remote
- Microsoft Excel
- English
- Master's degree
- Work from home
- Flexible schedule
Quick apply
Site Reliability Engineer
Indeed —Remote
- ₹29,30,000 - ₹46,90,000 a year
- Full-time
- Remote
- Computer Science
- English
- Java
- Health insurance
- Paid time off
Quick apply
Software Engineer III
Indeed —Remote
- ₹42,50,000 - ₹67,90,000 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Quick apply
RCM Operations Manager
PerceptGo —Remote
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Remote
- Team management
- Communication skills
Quick apply
20h
Growth & Partnerships Manager
Next99 —Remote
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Nursing
- English
- Epic
- Flexible schedule
Quick apply
Online business manager
Sourcedear —Remote
- ₹60,000 - ₹85,000 a month
- Full-time
- Remote
- Sales
- English
- Business development
- Work from home
Quick apply
1d
Talent Acquisition Specialist- Profit Sharing
Weekday —Remote
- ₹7,00,000 - ₹17,00,000 a year
- Full-time
- Remote
- Recruiting
- Manufacturing
- AI
Quick apply
3h
PR & Marketing Project Manager
KKBC —Remote
- ₹68,700 - ₹75,000 a month
- Day shift
- Remote
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Financial Crime Compliance Manager
Revolut —Remote
- Full-time
- Remote
- Analysis skills
- Financial services
Oracle EBS Consultant
Euphoric Thought Technologies Pvt Ltd —Remote
- ₹1,50,000 - ₹2,00,000 a month
- Remote
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
4h
Senior Business Strategy Analyst (Employer of Record)
Credit Acceptance —Remote
- ₹28,17,444 - ₹41,32,252 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Data analysis skills
- Master's degree
- Health insurance
18h
Lead Engineering Manager (local to DC metro)
General Dynamics Information Technology —Remote
- ₹1,70,000 - ₹2,30,000 a year
- Remote
- Azure
- B.Sc
- Bachelor's degree
- Work from home
20h
Workday Lead Consultant- Hcm
American Chase LLP —Remote
- ₹1,00,000 - ₹1,50,000 a month
- Remote
- Human resources
- APIs
- AI
- Flexible schedule
Quick apply

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Technical Support Analyst I

CSG -
Remote

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Job details

Full-time

Qualifications

CI/CD
Knowledge management
Oracle
Computer Science
XML
UNIX
English
Technical support
SOAP
SQL
ITIL
Continuous integration
Perl
REST
Computer networking
Telecommunication
IT
Linux
Application support
Diploma
PL/SQL
Jenkins
Billing
Communication skills
Python
Information Technology

Full job description

Provides Level 2 Support to customers - resolving technical issues/error messages encountered by customers in a live production
environment.
Appropriately handling all customer issues including troubleshooting and providing feedback to the customer.
He/she must be aware about the end-to-end billing, rating and provisioning flow, good knowledge of network components integration and their
respective functionalities.
It will be good if having the CSG Activation(IAT-Interactivate) product knowledge. Use provisioning and order management systems tools to
initiate and track the service activation process.
Must be aware of bulk provisioning process.
Supports customers per the details contained in the customer maintenance and support contracts.
Maintains a high level of customer satisfaction through professionalism, timely response, and resolution of issues.
Following up on support issues, which include liaising with both the customer as well as Level 4 (R&D) team.
Analyze and debug CSG product applications
Ensures CSG Support Tool is always updated with the latest ticket details.
Delivers product installations according to internal procedures.
Assist direct line manager with reporting on KPIs and team progress
Escalates opportunities and/or issues according to established procedures
Performs Application Health Check
Works on performance issues
Works in different business times and on-call 24hs / 7 days Shift work, stand by support and working on weeknights/weekends/public holidays
is required
Ad-hoc occasional travel to customer sites
Resource should have
2-4 years of work experience in software industry and application support experience
Degree or Diploma in Information Technology; Computer Science, Engineering
Sound knowledge on Billing and Rating
Good knowledge of Telecommunication environment and customer services procedures
Experience working with CSG products (Encompass(Singleview)/CSG Activation(IAT-Interactivate)) and having good knowledge
Technical Requirements for Encompass(Singleview)/CSG Activation(IAT-Interactivate), Oracle databases & PL/SQL, Shell, Perl, Python,
SOAP, REST, Tuxedo, XML
Subject matter expert in an area of operation support, billing system, provisioning, and other technical areas e.g., Oracle database, RedHat
Linux or Unix OS, etc.
Customer facing skills to perform on-site support for customers who have purchased the services
Experience in Incident/Problem/Change/Knowledge Management
Experience in Automation Frameworks would be a plus
Experience with CI/CD tools including Jenkins.
ITIL accreditation will be an advantage
Works well within a team environment
Able to communicate effectively to convey and clarify information
Good written and verbal communication skills
Able to communicate in English (Advanced) and one additional language is preferred

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Apply Now

Refine Your Search

application support manager jobs in remote

Technical Support Analyst I

Senior AIOps Engineer I

Site Reliability Engineer III

Transition Manager

Senior Technical Program Manager

Regional Business Manager, India-(PHR/1033/2)

Product Manager

Asset Manager – U.S. Multifamily Real Estate Portfolio

Site Reliability Engineer

Software Engineer III

RCM Operations Manager

Growth & Partnerships Manager

Online business manager

Talent Acquisition Specialist- Profit Sharing

PR & Marketing Project Manager

Financial Crime Compliance Manager

Oracle EBS Consultant

Senior Business Strategy Analyst (Employer of Record)

Lead Engineering Manager (local to DC metro)

Workday Lead Consultant- Hcm

I want to receive the latest job alerts for application support manager in remote

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