mumbai maharashtra it support manager Jobs – 239 Open Jobs Today

IT Support Assoc II (ONS), IT Services Variable
ADCI - BOM - Non STPI - K52 —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Windows
7d
Assistant IT Manager
Radisson® Hotel, Mumbai Andheri MIDC —Andheri, Mumbai, Maharashtra
- ₹45,000 - ₹55,000 a month
- Full-time
- Hospitality
- Computer Science
- Software troubleshooting
Quick apply
IT Support Technician
Altius Interior Solution LLP —Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
1d
IT Manager
Asian Heart Institute —Mumbai, Maharashtra
- Full-time
- Oracle
- B.Sc
- Master's degree
Quick apply
Senior Manager – IT Compliance
Multi Commodity Exchange Clearing Corporation Limited (MCXCCL) —Mumbai, Maharashtra
- Master's degree
- Bachelor's degree
- IT
Project Manager – IT Infrastructure & Security Deployments
Vivensha Technologies —Mumbai, Maharashtra
- ₹1,50,000 - ₹2,00,000 a month
- Full-time
- PMP
- Project management
- Agile
Quick apply
8d
IT Manager (AWS Cloud Server)
Violet Infosystems Private Limited —Malad, Mumbai, Maharashtra
- ₹9,00,000 - ₹18,00,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- AWS
Quick apply
8d
IT Support Executive
Kiara Global Services —Mumbai, Maharashtra
- ₹10,618.14 - ₹37,317.97 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health insurance
- Flexible schedule
Quick apply
6d
Urgent Opening – Service Desk Coordinator
Team Computers —Mumbai, Maharashtra
- Full-time
6d
ERP Manager
Ruparel Realty —Matunga, Mumbai, Maharashtra
- ₹80,000 - ₹90,000 a month
- Full-time
- ERP systems
- Project management
- Software development
Quick apply
5d
Delivery Manager I
UST Global —Mumbai, Maharashtra
- Agile
IT Support
Desai Foundation for Change —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- B.Sc
- Microsoft Office
Quick apply
14d
Delivery Operations Associate Manager
Accenture —Mumbai, Maharashtra
- Full-time
6d
Project Manager
SoftTech Engineers —Mumbai, Maharashtra
- Full-time
IT Manager/Executive
FashionTV India —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Manager-II - IT SC
ICICI Prudential Life Insurance —Mumbai, Maharashtra
- PMP
- Master's degree
- Project management
IT Engineer
E-Con Packaging Pvt. Ltd. —Mumbai, Maharashtra
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
Quick apply
8d
Team Manager
M&G plc —Mumbai, Maharashtra
- Full-time
- Salesforce
IT Solutions Manager
Zill Consulting —Mumbai, Maharashtra
- Full-time
- Computer Science
- Master's degree
- Project management
Enterprise Sales Account Manager – IT Hardware & Software
Pentagon System & Services —Mumbai, Maharashtra
- ₹11,515.86 - ₹10,00,000.00 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Flexible schedule
Quick apply
3d

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IT Support Assoc II (ONS), IT Services Variable

ADCI - BOM - Non STPI - K52 -
Mumbai, Maharashtra

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Job details

Full-time
7 days ago

Qualifications

Software troubleshooting
Customer service
CCNA
LAN
Windows
AWS
Bachelor's degree
CompTIA Network+
IT support
Linux
Communication skills
CompTIA A+

Full job description

DESCRIPTION

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazon's desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees’ technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers.

Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you.

As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon’s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession.

KEY RESPONSIBILITIES

Provide ticket-based, walk-up and remote Helpdesk support for Amazon’s growing multi-site user base and environments.
Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.
Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling.
Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services.
Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.
Research, procure, vet and deploy new hardware and software solutions.

Key job responsibilities
Windows/Mac/Linux OS deployment
Providing remote tech support
User hardware/software/peripheral support
LAN troubleshooting and support
Hardware procurement and asset management
Creating and maintaining documentation

A day in the life
Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms.

BASIC QUALIFICATIONS

3+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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it support manager jobs in mumbai maharashtra

IT Support Assoc II (ONS), IT Services Variable

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