remote retention manager Jobs – 99 Open Jobs Today

Marketing Automation & CRM Operations Manager
Regent College London —Remote
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- Remote
- Project management
- Communication skills
- Marketing
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Relationship Manager – Revenue Partner Success
UrbanPro —Remote
- Up to ₹4,00,000 a year
- Full-time
- Remote
- Sales
- Business development
- Communication skills
- Health insurance
- Work from home
Quick apply
Product Manager - Data & AI Platform
NuVista AI —Remote
- ₹80,000 - ₹1,50,000 a month
- Full-time
- Remote
- AWS
- Product management
- AI
Quick apply
2d
Sr. Manager - Business Development
Burgeon Edutech Private Limited —Remote
- ₹4,79,540.79 - ₹12,06,512.07 a year
- Full-time
- Remote
- Sales
- Business development
- Project management
- Health insurance
- Paid time off
Quick apply
4d
Account Manager
Youtech Marketing —Remote
- ₹35,000 - ₹40,000 a month
- Full-time
- Remote
- English
- Communication skills
Quick apply
Key Account Manager - Sales
Gammastack —Remote
- ₹3,19,756.44 - ₹13,22,001.11 a year
- Full-time
- Remote
- Sales
- Salesforce
- Business development
Quick apply
8d
Engagement Manager
Codvo.ai —Remote
- Remote
- Bachelor's degree
- Agile
- AI
Inside Sales Consultant
Strengthscape Private Limited —Remote
- ₹10,000 - ₹50,000 a month
- Part-time
- Sales
- Business development
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Sales Manager
Tridum VISTA 360 LLC —Remote
- Up to ₹80,000 a month
- Full-time
- Remote
- Business development
- Work from home
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Sr. Product Manager - Workflow Extended
HighLevel —Remote
- Remote
- Analysis skills
- Product management
- APIs
Technical Project Manager
Mango Sciencies —Remote
- ₹5,51,357.13 - ₹20,52,117.17 a year
- Full-time
- Remote
- Engineering
- Project management
- Bachelor's degree
Quick apply
10d
Manager of Talent Acquisition
Meazure Learning —Remote
- Remote
- Management
- Master's degree
- Analysis skills
14d
Senior manager people success and operations
DronaHQ —Remote
- Remote
- Master's degree
- Human resources
- Recruiting
- Cell phone reimbursement
Staff Product Manager - Mobile Platform
HighLevel —Remote
- Remote
- Product management
- Mentoring
- APIs
Renewal Specialist
TalentGum —Remote
- ₹25,000 - ₹30,000 a month
- Urgently hiring
- Remote
- Sales
- Public speaking
- English
- Health insurance
- Paid time off
Quick apply
1d
Inside Sales Specialist, B2B Consultative Sales, 3–5 Years
Strengthscape Private Limited —Remote
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- English
- Business development
- Paid time off
- Cell phone reimbursement
Quick apply
Event Client Relationship Manager
Eventovista Private Limited —Remote
- ₹20,000 - ₹35,000 a month
- Full-time
- Remote
- Bilingual
- Master's degree
- Bachelor's degree
Quick apply
7d
Sales and Business Development Manager
Social Santa —Remote
- ₹13,920.11 - ₹58,058.11 a month
- Part-time
- Remote
- CRM software
- Sales
- Business development
Quick apply
8d
Sr. Product Manager - Template Library, Brand Board & Countdown Timer
HighLevel —Remote
- Remote
- Analysis skills
- Product management
- APIs
Sr. Product Manager - Mobile Cross Platform Experiences
HighLevel —Remote
- Remote
- Product management
- APIs
- AI

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Marketing Automation & CRM Operations Manager

Regent College London -
Remote

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Job details

Full-time
₹10,00,000 - ₹13,00,000 a year

Qualifications

Power BI
Data structures
Microsoft Dynamics 365
Project management
Data management
Marketing automation
Google Ads
Communication skills
Marketing

Full job description

Job title: Marketing Automation & CRM Operations Manager
Function: Marketing Team
Salary: INR1000000-1300000
Location: India (remote)

Overview
This role is responsible for managing and optimising lead management, customer journeys, and performance reporting. The post holder will be responsible for the configuration, integration, and optimisation of Microsoft Dynamics 365 CRM and Click Dimensions, ensuring both systems meet business requirements and deliver measurable marketing impact

Working closely with marketing, sales, and insights teams, the Marketing Automation Manager will design automated nurture journeys, improve CRM processes, and connect reporting across multiple data sources using Looker Studio and Power BI. The role also involves maintaining and configuring integrations between platforms such as Zapier, WhatsApp Business, and advertising channels, ensuring data accuracy and campaign visibility across online and offline sources. On occasion, the holder will be expected to be a business lead on joint projects with the Technology team, especially in terms of providing business requirements for system development.

This position bridges marketing, data, and technology ensuring every prospect and customer interaction is seamless, insight-driven, and contributes to business growth.

Key responsibilities

Design, implement, and maintain automated marketing journeys in ClickDimensions, including email campaigns, lead scoring, event triggers, and nurture workflows.
Oversee the day-to-day management and optimisation of commercial pipeline processes on the CRM (lead capture, qualification inputs, campaign attribution) ensuring data integrity, efficient lead tracking, and smooth integration with other systems.
Map and manage end-to-end customer journeys, from enquiry through to conversion and retention.
Design and implement operational CRM strategies that enhance engagement, conversion, and overall customer experience.
Collaborate with sales and marketing teams to streamline lead qualification, follow-up, and reporting processes.
Manage and maintain integrations with tools such as ClickDimensions, Zapier, and WhatsApp Business, ensuring consistent and reliable data flow.
Configure and maintain workflows, automations, dashboards, and custom fields within Dynamics to support operational needs.[PS3]
Build/maintain marketing dashboards and request schema changes via change control.

Manage audience segmentation and personalisation to deliver relevant and timely communications across email, SMS, and WhatsApp Business.
Work with the creative and content teams to produce engaging and effective campaign templates.
Conduct A/B testing and analyse engagement metrics to continuously optimise campaigns.
Ensure seamless integration and data synchronisation between ClickDimensions and Microsoft Dynamics.

Build and maintain dashboards in Looker Studio and Power BI, integrating CRM data with online and offline advertising performance.
Connect and visualise data from multiple sources, including Microsoft Dynamics, ClickDimensions, and advertising platforms (e.g. Google Ads, Meta, LinkedIn).
Monitor campaign performance, conversion rates, and lead source attribution to provide actionable insights.
Support the marketing and leadership teams with regular performance reports and recommendations.

Identify opportunities to enhance data connections and streamline marketing reporting processes.
Stay informed on new features, tools, and automation best practices to continuously improve performance.

Deliver training and support to team members on CRM and marketing automation tools.
Main POC for marketing-tool issues (ClickDimensions, forms, Zapier); escalate CRM platform issues to the CRM Product/Power Platform team.
Maintain compliance with GDPR and internal data management policies.

Skills and experience
Essential:

Proven experience using Dynamics 365 for marketing operations, writing requirements for automation/integrations, and collaborating with delivery teams.
Hands-on experience using Click Dimensions for marketing automation and lead nurturing.
Strong understanding of CRM data structures and automation processes.
Experience connecting data sources and building reports in Looker Studio and/or Power BI.
Experience using Zapier or similar RPA tools to connect marketing and CRM systems.
Familiarity with WhatsApp Business for customer communication and automation.
Analytical mindset with the ability to interpret data and deliver actionable insights.
Excellent communication, documentation, and project management skills.
Strong understanding of GDPR and marketing data compliance.

Desirable:

Experience with campaign attribution, UTM tracking, or paid media reporting.
Exposure to both online and offline marketing data environments.
Experience working in a fast-paced, data-driven marketing or digital team.

Managing and optimising the marketing use of Microsoft Dynamics 365 and ClickDimensions, designing journeys, improving lead handling, and connecting campaign data, in partnership with the CRM Product/Power Platform team.

Oversee the marketing processes within Microsoft Dynamics 365 (lead capture, qualification inputs, campaign attribution).

Define requirements for automations and data; CRM team builds & releases in Power Automate. Build/maintain marketing dashboards and request schema changes via change control.

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.

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Refine Your Search

retention manager jobs in remote

Marketing Automation & CRM Operations Manager

Relationship Manager – Revenue Partner Success

Product Manager - Data & AI Platform

Sr. Manager - Business Development

Account Manager

Key Account Manager - Sales

Engagement Manager

Inside Sales Consultant

Sales Manager

Sr. Product Manager - Workflow Extended

Technical Project Manager

Manager of Talent Acquisition

Senior manager people success and operations

Staff Product Manager - Mobile Platform

Renewal Specialist

Inside Sales Specialist, B2B Consultative Sales, 3–5 Years

Event Client Relationship Manager

Sales and Business Development Manager

Sr. Product Manager - Template Library, Brand Board & Countdown Timer

Sr. Product Manager - Mobile Cross Platform Experiences

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