Remote Technical associate Jobs – 112 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
18h
Production Support Analyst
Endpoint Clinical —Remote
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
12h
Quality Assurance (QA)
Citta Solutions —Remote
- Up to ₹35,000 a month
- Full-time
- Remote
- Computer Science
- Customer service
- Microsoft Office
Associate Full-Stack Engineer — Applied AI
Vedasva Systems Pvt Ltd —Remote
- ₹2,40,000 - ₹4,00,000 a year
- Full-time
- Remote
- Computer Science
- Databases
- SQL
- Cell phone reimbursement
- Work from home
Quick apply
6d
Associate Customer Support
Panther Nails —Remote
- ₹10,000 - ₹15,000 a month
- Full-time
- Remote
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
13d
Microsoft Dynamics 365 Marketing Consultant (Customer Insight)
profesional labs It —Remote
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Remote
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
14d
Technical Lead – GCP (Cloud & Microservices)
IQ Giants Career and IT Consulting Private Limited —Remote
- Up to ₹1,00,000 a month
- Remote
- DevOps
- System design
- SQL
Quick apply
Customer Support Associate
Wobot Intelligence —Remote
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- AI
3d
Assistant Manager SD - Colocation O&M
Sterlite electric ltd —Remote
- ₹50,000 - ₹80,000 a month
- Full-time
- Remote
- Microsoft Excel
- Schematics
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
Product Support Analyst (Finance)
Infor —Remote
- Full-time
- Remote
- Software troubleshooting
- ERP systems
- English
Principal Site Payment Associate - FSP
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Microsoft Excel
- English
- Finance
- Health insurance
Cyber Security Business Operations Associate
Vaultify Solutions —Remote
- ₹2,000 - ₹15,000 a month
- Full-time
- Remote
- English
- Research
- Business development
- Flexible schedule
Quick apply
HCC Coding & Care Gap Coordinator
Nao Medical —Remote
- ₹3 - ₹5 an hour
- Full-time
- Remote
- Nursing
- Windows
- Analysis skills
- Paid time off
Quick apply
3d
Full Stack Mobile Developer
Syntric Global —Remote
- ₹50,000 - ₹60,000 a month
- Full-time
- Remote
- Databases
- AWS
- Analysis skills
- Work from home
Quick apply
Accounting Associate
BEAUTYSTREAMS —Remote
- Full-time
- Remote
- Salesforce
- English
- Finance
Quick apply
3d
Technical Architect
Nexos soft Technologies —Remote
- ₹1,00,000 - ₹1,10,000 a month
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Cell phone reimbursement
- Work from home
Quick apply
PHP Laravel Developer (Intern)
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply
Systems Analyst I
CSG —Remote
- Email
- Remote
- Oracle
- Software troubleshooting
- ERP systems
- Work from home
12d
Regulatory Affairs Specialist
ProductLife Group —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Data / Gen AI Engineer
INDUANSH PRIVATE LIMITED —Remote
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Remote
- DevOps
- AWS
- Machine learning
Quick apply
6d

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MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
18 hours ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

Production Support Analyst

Quality Assurance (QA)

Associate Full-Stack Engineer — Applied AI

Associate Customer Support

Microsoft Dynamics 365 Marketing Consultant (Customer Insight)

Technical Lead – GCP (Cloud & Microservices)

Customer Support Associate

Assistant Manager SD - Colocation O&M

Product Support Analyst (Finance)

Principal Site Payment Associate - FSP

Cyber Security Business Operations Associate

HCC Coding & Care Gap Coordinator

Full Stack Mobile Developer

Accounting Associate

Technical Architect

PHP Laravel Developer (Intern)

Systems Analyst I

Regulatory Affairs Specialist

Data / Gen AI Engineer

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