Hyderabad Telangana Cloud support engineer Jobs – 2809 Open Jobs Today

NOC Engineer
Frontline Managed Services —Hyderabad, Telangana
- Morning shift
- Microsoft Access
- Master's degree
- Analysis skills
Quick apply
Security Engineer ( Full Time )
Qualifyde —Hyderabad, Telangana
- ₹2,00,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Desktop Support Engineer L2
Layman's Hub —Hyderabad, Telangana
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Microsoft Office
- Computer networking
- In-person
Quick apply
Cloud Operations Engineer
SNP Technologies —Kondapur, Hyderabad, Telangana
- Full-time
- Azure
- DevOps
- Windows
IT Systems Engineer / ITSM Lead (Future Team Lead – MSP Expansion)
Technology services —Hyderabad, Telangana
- From ₹90,000 a month
- Overnight shift
- Azure
- English
- Windows
- Work from home
Quick apply
MS Engineer L1 VC support
NTT DATA —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Bachelor's degree
- IT
Data Engineer – Data Integration Ref No: 26-36649
Clock Edge Technologies Pvt Lt —Hyderabad, Telangana
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
12d
DevOps Engineer
Luxoft —Hyderabad, Telangana
- Azure
- Software troubleshooting
- DevOps
DevOps Engineer
Accellor —Hyderabad, Telangana
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Health insurance
- Paid time off
Quick apply
Cloud Engineer
Jaggaer —Hyderabad, Telangana
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
- Life insurance
IAM Engineer
Solenis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Commuter assistance
- Health insurance
Senior Software Engineer I
Optum —Hyderabad, Telangana
- Full-time
- Computer Science
- System design
- Java
- Health insurance
Cloud Engineer
Cognizant —Hyderabad, Telangana
- Full-time
- Hybrid work
- Salesforce
- Linux
9d
QA Engineer
Infor —Hyderabad, Telangana
- Computer Science
- Java
- Databases
Application Support Engineer
BYCERO —Hyderabad, Telangana
- Night shift
- Computer Science
- English
- Java
Jr DevOps Engineer
Nimble Solutions —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
Data Engineer – Data Platforms (Google) Ref No: 26-36648
Clock Edge Technologies Pvt Lt —Hyderabad, Telangana
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- SQL
- Analysis skills
- In-person
Quick apply
12d
Technical System Support Engineer
ADB Safegate —Hyderabad, Telangana
- Urgently hiring
- Azure
- Oracle
- Computer Science
Junior Infrastructure Engineer
Redwood Software Inc. —Hyderabad, Telangana
- Email
- Azure
- Computer Science
- Windows
6015_Data Engineer
Recruise —Hyderabad, Telangana
- ₹3 - ₹8 an hour
- Full-time
- Azure
- Java
- AWS
Quick apply

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NOC Engineer

Frontline Managed Services -
Hyderabad, Telangana

Quick apply

Job details

Qualifications

ITIL Certification
System administration
Microsoft Access
PRTG
Master's degree
Analysis skills
Bachelor's degree
ITIL
Virtualization
Computer networking
DNS
Organisational skills
Solarwinds
Cloud computing
Linux
Communication skills
Active Directory
Time management

Full job description

Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change!

We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

The NOC engineer is the first point of contact for all customer queries and provides the first level of service for the customers. Part of the 24x7 infrastructure surveillance team, providing 24x7 coverage efforts for Managed Infrastructure Services to ensure maximum possible service availability and performance. Provision customer network services on core equipment and provide support services for Engineering and other technical teams.

Shift: Rotational shift - Morning, Afternoon & Night

What You’ll Do

Manage and maintain the Monitoring Systems
Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
Handling the Issues reported by users and give them initial response within defined time frame.
Knowledge of Network, topologies, standards and infrastructure
Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services)
Server build and installs, application upgrades, network equipment build and installation.
Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing.
Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations.
Participate in a 24x7 shift and support 24x7 call-out rota if required.
Good understanding of ITIL standards and should have worked in the ITIL framework
Should be well versed with Event Management and Incident Management processes
Takes network problem complaints from the users, analyses them and depending on the difficulty of the problem, either seeks help or solves them himself.
Daily analysis of customer data reports and escalation
Case Assignment to the appropriate queue after analysis
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
Experience of working on Network tools, Kaseya, System tools, MS applications, Operating systems, Active Directory access requests and MFA requests.
Experience using trouble-ticketing and service management systems

Organizational Responsibilities

Seek and participate in support opportunities across the organization
Actively participate in the skill development of your colleagues (workshops, presentations)
Actively contribute to corporate knowledge base

Preferred Qualifications

Minimum of 2 years’ experience as a NOC Engineer or similar field

Bachelor’s degree and/or equivalent combination of education/training and experience for the role (MS Certifications preferred).

Good communicator with a natural aptitude for dealing with people.

Basic Linux CLI and sysadmin skills.

Strong analytical skills and able to collate and interpret data from various sources.

Ability to assess and prioritise faults and respond or escalate accordingly

Preferred to have or aware of at-least 1 or 2 monitoring tools like PRTG, SolarWinds, Nagios

ITIL V3 Certification

Optional Skills

Virtualisation and Cloud Computing Exposure

Preferred to have prior work experience of NOC environment and global support (for different regions across the globe)

Professional Skills

A Team player with positive attitude

Excellent interpersonal and communication skills

Open-minded, adapt quickly to new environments and a quick learner

Not Sure You Meet Every Requirement?

We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Quick apply

Refine Your Search

cloud support engineer jobs in hyderabad telangana

NOC Engineer

Security Engineer ( Full Time )

Desktop Support Engineer L2

Cloud Operations Engineer

IT Systems Engineer / ITSM Lead (Future Team Lead – MSP Expansion)

MS Engineer L1 VC support

Data Engineer – Data Integration Ref No: 26-36649

DevOps Engineer

DevOps Engineer

Cloud Engineer

IAM Engineer

Senior Software Engineer I

Cloud Engineer

QA Engineer

Application Support Engineer

Jr DevOps Engineer

Data Engineer – Data Platforms (Google) Ref No: 26-36648

Technical System Support Engineer

Junior Infrastructure Engineer

6015_Data Engineer

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