India Service technician ii Jobs – 84 Open Jobs Today

Customer Service Rep II
Transaction Network Services —Indi, Karnataka
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
IT Support Technician
Pattern —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- English
Consultant - GeoEnvironment
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
RME Manager II, RME
ASSPL - Karnataka —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Leadership
TRS Technician II
Parker Wellbore —Barmer, Rajasthan
- Full-time
- Customer service
- 12th Pass
- Mechanical knowledge
Quick apply
Rope Access Technician
Blue Horizon Services & Oil Field Maintenance LLC —Kochi, Kerala
- ₹50,000 - ₹65,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
Senior Executive - Service
Gilbarco Veeder-Root —Bengaluru, Karnataka
- ERP systems
- Computer skills
- Diploma
Assembler - Mechanical II
Baker Hughes —Coimbatore, Tamil Nadu
- Full-time
- Electrical experience
- Manufacturing
- Electrical Engineering
9d
Assistant Consultant - GeoEnvironmental
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
Facilities Technician - HVAC/Mechanical - Level II
Cummins Inc. —Pune, Maharashtra
- Weekend availability
- Schematics
- 12th Pass
- Analysis skills
AVE Tier II- Bengaluru, India
Diversified —Bengaluru, Karnataka
- Weekend availability
- Azure
- Customer service
- Salesforce
- Paid holidays
- Health insurance
Quick apply
Technical Consultant / Help Line Support / Customer Support Executive
Snow White Water Solutions —Chennai, Tamil Nadu
- ₹15,000 - ₹35,000 a month
- Part-time
- Customer service
- B.Sc
- English
- Cell phone reimbursement
Quick apply
4d
Department Head - Mechanical II (Location: Sarlanagar Cement Works, Sedam)
Aditya Birla Group —Telangana
- Management
- Bachelor's degree
1d
Maintenance Engineer
ZEISS Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Programmable logic controllers
- Bachelor's degree
5d
Lab Technician
Bekaert NV —Pune, Maharashtra
- Laboratory experience
- Microsoft Office
- Analysis skills
5d
Maintainance Engineer
ZEISS Group —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Programmable logic controllers
5d
NDT Technician – Ultrasonic Testing (UT)
Bright Inspection Services —Coimbatore, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- AWS
- Analysis skills
- Bachelor's degree
- Health insurance
Quick apply
1d
Executive -NE Sales
Otis —Delhi, Delhi
- Full-time
Project Quality Management
WSP —Mumbai, Maharashtra
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lab Operator
Bekaert NV —Pune, Maharashtra
- Laboratory experience
- Diploma
- Communication skills

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Customer Service Rep II

Transaction Network Services -
Indi, Karnataka

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Job details

Full-time

Qualifications

Desktop support
Microsoft Outlook
Software troubleshooting
Customer service
Windows
Microsoft Office
AWS
MacOS
Linux
Communication skills
Time management
Help desk
VPN

Full job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues. Additionally, this position will be responsible for responding to alerts from servers, applications, and network and assigning to appropriate support personnel.

Responsibilities

The Service Desk and Network Operations Team is 24x7x365 in support of internal and external customers. The position’s schedule is Tuesday through Saturday, 11:00 PM to 8AM US Eastern Time (assumes one hour of breaks and eight hours of working time). Please note that the position requires work on India and USA holidays.
Excellent work ethic, time management, and strong customer focus are key skills required to perform this function successfully.
Monitor and respond to multiple channels of customer communication including chat, email, and phone.
Accurately entering/updating tickets into a ticketing system, assigning the tickets per a documented schedule or process, and calling technicians as required to support issues.
Support the following types of calls, questions, or tickets (not all-inclusive):
- IT Desktop Applications (ex. Outlook, Microsoft Office, VPN software, Windows/MAC OS, Virtual Desktop Instances)
- IT Infrastructure (ex. telephones, network/internet connectivity)
- Customer and End User Service Requests (ex. password resets, VPN token resets, service questions, external customer incident reporting.)
- Application Troubleshooting
Production and Non-Production environment platform monitoring for alarms and performance issues on systems, applications, databases and network/customer connectivity.
Manage alarm events and technical application issues – creating, modifying, troubleshooting and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and aid wherever needed or requested.
Be able to carefully follow written instructions to execute troubleshooting and feedback when the written instruction requires updates.
Support/Perform Project Tasks, Requirements and other Operations deliverables, as requested.
Learn and understand all provided training materials associated with the industry, application, customer service, and related processes/procedure.
Gain a thorough understanding of internal processes and assist as needed

Qualifications

Job Qualifications:

A passion for customer service and satisfaction and wanting to have a positive impact on your teammates.
Minimum 1-3 years of customer service experience with a technical Helpdesk or customer facing position.
Familiarity with Linux, Windows, MAC OS Operating Systems, Networking concepts, AWS concepts, and Security concepts and terminology.
Microsoft Office troubleshooting skills and Desktop support experience.
Excellent written and verbal communication skills and the ability to author professional and easy to follow instructions and correspondence.
Initiative, critical thinking and good follow-through.
Being a self-starter and an excellent team player.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Apply Now

Refine Your Search

service technician ii jobs in india

Customer Service Rep II

IT Support Technician

Consultant - GeoEnvironment

RME Manager II, RME

TRS Technician II

Rope Access Technician

Senior Executive - Service

Assembler - Mechanical II

Assistant Consultant - GeoEnvironmental

Facilities Technician - HVAC/Mechanical - Level II

AVE Tier II- Bengaluru, India

Technical Consultant / Help Line Support / Customer Support Executive

Department Head - Mechanical II (Location: Sarlanagar Cement Works, Sedam)

Maintenance Engineer

Lab Technician

Maintainance Engineer

NDT Technician – Ultrasonic Testing (UT)

Executive -NE Sales

Project Quality Management

Lab Operator

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