Electronic City Bengaluru Karnataka Mis executive Jobs – 185 Open Jobs Today

Manager | ITSM | Bengaluru | Technology Strategy & Transformation
Deloitte —Bengaluru, Karnataka
- ERP systems
- Master's degree
- Bachelor's degree
20h
Account Executive
Depth Filtration Technologies pvt Ltd —Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
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- In-person
- Health insurance
- Life insurance
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MIS Executive and Project Coordinator
I4S INFRA SECURITY SOLUTION PRIVATE LIMITED —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
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MIS Executive
Club Oxygen —Bengaluru, Karnataka
- Email
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Client Support & Call Centre Operations Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
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Key Account Executive – E-commerce
SHOW OFF —BTM Layout, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
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7d
Accounts Receivable Executive
Accruit AI Solution Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹2,22,842.64 - ₹6,00,000.00 a year
- Full-time
- Oracle
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Lead Accounts Analyst
Laser Experts India LLP —Hosur, Tamil Nadu
- ₹30,000 - ₹50,000 a month
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4d
CRM Executive
Avillion Infrastructure —BTM Layout, Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
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- Bachelor's degree
- Paid sick time
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Tender Support Executive
Futura Surgicare Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
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Accounts & MIS Executive
Ganesh Food products Pvt ltd —Padmanabhanagar, Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
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1d
Accounts Payable / Receivable Executive
Accruit AI Solution Pvt Ltd —Jayanagar, Bengaluru, Karnataka
- Full-time
- Oracle
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Accounts Payable Executive / Senior Executive ( Real Estate Domain)
M5 MAHENDRA HOMES PVT LTD —Bangalore City, Bengaluru, Karnataka
- ₹35,619.65 - ₹50,000.00 a month
- Full-time
- Microsoft Excel
- Oracle
- Finance
- Health insurance
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Accounts & Admin Executive
SRIMANTH AND ASSOCIATES —Chandra Layout, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
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Executive Costing
The Indian Garage Co —Bangalore City, Bengaluru, Karnataka
- ₹3,50,000 - ₹4,00,000 a year
- Full-time
- Microsoft Excel
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- Paid time off
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2d
Senior Executive | Accounting & Reporting | Bengaluru | Accounting & Reporting Assurance
Deloitte —Bengaluru, Karnataka
- Microsoft Office
- Master's degree
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5d
Accounts Receivable Executive
Bhanzu( formerly Exploring Infinities Edtech Private Limited) —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Finance
- Accounting
- Health insurance
Quick apply
Assistant manager, Operations Data Analyst
Avery Dennison —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
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Finance Executive
Livealtlife —Koramangala, Bengaluru, Karnataka
- ₹3,50,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Paid time off
- Paid sick time
Quick apply
Product Costing Executive
Our links india —Hosur, Tamil Nadu
- ₹50,000 - ₹65,000 a month
- Full-time
- Microsoft Excel
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Manager | ITSM | Bengaluru | Technology Strategy & Transformation

Deloitte -
Bengaluru, Karnataka

Apply Now

Job details

20 hours ago

Qualifications

ITIL Certification
Incident management
SAP
IT service management
ERP systems
Master's degree
Quality assurance
Bachelor's degree
ITIL
ServiceNow
Problem management
Application support
Communication skills

Full job description

Manager | ITSM | Bengaluru | Technology Strategy & Transformation

Job requisition ID : 111677
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP

Delivery Manager | Enterprise Technology & Performance-Technology Strategy & Transformation | ITSM

Location: Bengaluru

Work Mode: WFO (5 days)

The team

Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

We are seeking a highly driven and governance-focused SIAM professional to establish and mature enterprise-scale IT Service Integration and Management (SIAM) operations across complex multi-vendor environments. The role will be responsible for driving Service Delivery Excellence, improving operational governance, enhancing customer experience, reducing Major Incidents, and enabling proactive IT operations through process optimization, governance frameworks, and AIOps-led operational transformation.

The ideal candidate should possess strong experience in ITSM governance, Incident/Major Incident Management, Problem Management, vendor governance, operational reporting, RCA governance, and service quality assurance across large-scale ERP/MIS/Infrastructure landscapes.

This role requires hands-on engagement with cross-functional teams, MSPs, infrastructure partners, application support teams, and business stakeholders to establish a mature governance operating model aligned to industry best practices.

SIAM Governance & Service Integration

Establish and operationalize SIAM governance frameworks across multi-vendor IT ecosystems.
Drive Service Delivery Excellence initiatives across Incident, Problem, Change, Major Incident, and Service Improvement processes.
Define and implement governance operating models for large-scale managed services engagements.
Create governance structures for Daily, Weekly, Monthly, and Quarterly operational reviews.
Ensure accountability across multiple support vendors and assignment groups.
Develop governance dashboards, operational KPIs, and service quality scorecards.
Conduct Delivery & Objectives (DNO) reviews and operational governance assessments.

Major Incident & Operational Excellence

Lead governance around Incident Management (IM), Problem Management (PM), Change Management (CHG), and Major Incident Management (MIM).
Review effectiveness of current MIM processes and identify operational gaps.
Drive reduction of recurring P1/P2 incidents through structured Problem Management and RCA governance.
Ensure high-quality Post Incident Reviews (PIRs) and Root Cause Analysis (RCA) documentation.
Improve incident triaging, escalation effectiveness, communication quality, and stakeholder management.
Implement quality checks for incident lifecycle management and operational adherence.
Reduce operational backlog through governance-driven action plans and vendor accountability.

Vendor Governance & Service Accountability

Establish vendor accountability models and governance mechanisms across MSP and support partners.
Define measurable operational KPIs, SLAs, OLAs, and service quality benchmarks.
Conduct operational governance reviews with vendors and internal stakeholders.
Drive continuous service improvement programs (SIP) aligned to business outcomes.
Identify operational inefficiencies and governance gaps across support delivery teams.

ITSM Process Excellence

Review existing ITSM operating models and recommend governance improvements aligned to industry best practices.
Improve customer experience across IT operations and service management functions.
Drive standardization of communication templates, escalation frameworks, ROTA governance, and operational workflows.
Establish operational maturity roadmaps and phased governance transformation strategies.
Support implementation of governance controls for complex ERP/MIS application landscapes.

AIOps & Operational Transformation

Support introduction and adoption of AIOps capabilities across IT operations.
Collaborate with platform teams to improve automated triaging, event correlation, RCA insights, and operational intelligence.
Drive operational automation opportunities across ServiceNow, infrastructure monitoring, and incident management workflows.
Enable proactive operational monitoring and predictive governance practices.

Should be able to drive Transformation Approach

The role is expected to drive governance maturity through phased operational transformation:

Governance stabilization
Process assessment and gap analysis
Daily operational governance cadence
Incident quality reviews
Immediate pain-point remediation
Vendor accountability alignment
Service Delivery Excellence framework implementation
KPI-driven governance
RCA/PIR maturity improvements
Enhanced customer experience initiatives
Backlog reduction programs
Operational automation opportunities
Fully integrated SIAM governance model
Predictive operational governance
AIOps-driven operational intelligence
Reduced Major Incident trends
Mature vendor accountability framework
Continuous Service Improvement culture

Key skills required:

Education: Any Bachelor’s/Master’s degree
ITIL Certification preferred.
SIAM Foundation/Professional certification is an added advantage.
Strong experience in SIAM / ITSM Governance / Service Delivery Governance.
Hands-on experience in Incident, Problem, Change, and Major Incident Management.
Strong understanding of ITIL processes and governance frameworks.
Experience handling complex ERP/MIS/Infrastructure support environments.
Expertise in operational governance, RCA management, and service improvement programs.
Experience managing MSP/vendor governance models.
Strong stakeholder management and executive communication skills.
Experience in governance reporting, KPI management, and operational reviews.

Good to have:

Exposure to AIOps and operational automation platforms.
Experience with ServiceNow ITSM modules.
Understanding of enterprise infrastructure and application support models.
Exposure to ERP ecosystems such as SAP or similar enterprise platforms.
Knowledge of operational resilience and service integration practices.
Improve IT Operations Governance
Reduce Major Incidents
Enhance Customer Experience
Strengthen Vendor Accountability
Improve RCA & PIR Effectiveness
Standardize ITSM Operational Practices
Drive Service Delivery Excellence
Enable AIOps-led Operational Maturity

Candidates with prior experience in: SIAM Governance, ITSM Consulting, Managed Services Governance, Service Delivery Excellence, Operational Governance, Major Incident Management, Enterprise IT Operations, Multi-vendor Governance Models, will be highly preferred.

Apply Now

Refine Your Search

mis executive jobs in electronic city bengaluru karnataka

Manager | ITSM | Bengaluru | Technology Strategy & Transformation

Account Executive

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MIS Executive

Client Support & Call Centre Operations Analyst

Key Account Executive – E-commerce

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Lead Accounts Analyst

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Accounts Payable / Receivable Executive

Accounts Payable Executive / Senior Executive ( Real Estate Domain)

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Senior Executive | Accounting & Reporting | Bengaluru | Accounting & Reporting Assurance

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