Sohna Haryana Customer service representative Jobs – 162 Open Jobs Today

Associate - Customer Care - Blended 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Customer Service Team Leader
Transcom —Gurugram, Haryana
- ₹60,000 - ₹65,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
Quick apply
Air Logistics Healthcare Customer Care Specialist
Kuehne+Nagel —Gurugram, Haryana
- Customer service
- Business development
- Analysis skills
12d
Customer Service Representative
BeliversHR —Gurugram, Haryana
- ₹20,000 - ₹26,500 a month
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
11d
Customer Support Representative
Trigent Software —Gurugram, Haryana
- ₹24,300 - ₹29,300 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
Customer Support Associate
outpace consulting services —DLF Ph-III, Gurugram, Haryana
- ₹28,000 - ₹32,000 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
Quick apply
7d
Customer Service Associate
Accenture —Gurugram, Haryana
- Full-time
- Customer service
- AI
- Communication skills
11d
Sr Associate - Customer service: voice role
Bharat Fast Energy —Gurugram, Haryana
- ₹18,000 - ₹36,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
8d
Customer Serv Ops Associate (Night Shift)
Keysight Technologies, Inc. —Gurugram, Haryana
- Part-time
- Remote
- Oracle
- Salesforce
- English
14d
Customer Support Associate - Voice Process
TaskUs —Gurugram, Haryana
- ₹25,000 - ₹31,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Support Associate Executive
KSKT Agromart Pvt. Ltd. —Gurugram, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- B.Sc
- Bachelor's degree
Quick apply
7d
Customer Support Associate
Adriyana Services Pvt. Ltd. —Gurugram, Haryana
- ₹40,000 - ₹50,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Support Associate
IGT Solutions —Gurugram, Haryana
- ₹24,000 - ₹28,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Customer Support Specialist
MBSPL —Gurugram, Haryana
- ₹30,000 - ₹32,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
Quick apply
Customer Service Assistant
Gavenos —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
14d
User Specialist, Customer Support
ByteDance —Gurugram, Haryana
- CRM software
- Customer service
- Salesforce
International Customer Service Advisor
Outpace consulting service —Gurugram, Haryana
- From ₹20,000 a month
- Full-time
- Walk-in
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
9h
Customer Support Representative
Moneycat —Gurugram, Haryana
- ₹25,000 - ₹35,000 a month
- Full-time
- Walk-in
- Customer service
- English
- In-person
Quick apply
Customer Service Associate – Voice Process
Believers HR —Gurugram, Haryana
- ₹20,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
6d
Customer Service Representative
Geek Informatic & Technologies Private Limited —Gurugram, Haryana
- ₹20,525.81 - ₹34,543.24 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply

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Associate - Customer Care - Blended 5A

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

ISTQB Certification
English
Quality assurance
Bachelor's degree
Data management
Customer support
Business Administration
BA
Banking
Information Technology

Full job description

Associate - Customer Care - Blended

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction: Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and timely information to customers regarding products, services, or policies. Resolve customer complaints efficiently and escalate issues when necessary. Process Adherence: Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery. Maintain documentation and update customer records accurately in the CRM or relevant databases. Issue Resolution: Analyze customer problems and provide appropriate solutions or alternatives. Coordinate with other departments like technical support, billing, or logistics for issue resolution. Quality Assurance: Ensure high-quality customer interactions by adhering to quality standards. Participate in training sessions and continuously improve knowledge of products and processes. Data Management: Accurately enter and maintain customer data. Prepare reports on customer feedback, issues, and service efficiency. Customer Retention: Identify opportunities to upsell or cross-sell products or services. Foster positive relationships with customers to enhance customer loyalty. Feedback and Improvement: Gather customer feedback and relay it to relevant teams for product or process improvement. Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, ISTQB Certified Tester Foundation Level (CTFL) - SJSI – Stowarzyszenie Jakosci Systemow InformatycznychSJSI – Stowarzyszenie Jakosci Systemow Informatycznych, Professional, Customer Service (PCS) - Horeca Forma Be ProHoreca Forma Be Pro, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Blended

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

customer service representative jobs in sohna haryana

Associate - Customer Care - Blended 5A

Customer Service Team Leader

Air Logistics Healthcare Customer Care Specialist

Customer Service Representative

Customer Support Representative

Customer Support Associate

Customer Service Associate

Sr Associate - Customer service: voice role

Customer Serv Ops Associate (Night Shift)

Customer Support Associate - Voice Process

Customer Support Associate Executive

Customer Support Associate

Customer Support Associate

Customer Support Specialist

Customer Service Assistant

User Specialist, Customer Support

International Customer Service Advisor

Customer Support Representative

Customer Service Associate – Voice Process

Customer Service Representative

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