Moti Nagar Hyderabad Telangana Office specialist Jobs – 653 Open Jobs Today

Specialist - Customer Care
HCLTech —Hyderabad, Telangana
- Customer service
- Public speaking
- Microsoft Office
2d
Service Delivery Manager (DPO)
HCLTech —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Technical Lead (Support & Operations)
HCLTech —Hyderabad, Telangana
- Azure
- Windows
- Microsoft Office
2d
Staff Inbound Product Manager
ServiceNow —Hyderabad, Telangana
- Online application
- Hybrid work
- Product management
- AI
- Communication skills
Quick apply
1h
Intela Support - Associate Services Specialist I - Hyderabad
Deloitte —Hyderabad, Telangana
- Weekend availability
- Azure
- Computer Science
- Software troubleshooting
8d
USI-EH27-GCS-Global Sales Competitive Intelligence-Specialist
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
6d
Talent Acquisition Specialist
Integrated Technology Strategies, Inc. —Hyderabad, Telangana
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- B.Sc
- Work from home
Quick apply
Recruiting Operations Specialist
MathWorks —Hyderabad, Telangana
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Human resources
Culture & Enablement Ops - DTTL - Specialist AM - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Presentation Specialist
Invesco —Hyderabad, Telangana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Specialist_ DRS- Research and Reporting - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Excel
- Research
- Microsoft Office
8d
USI-EH27-GCS-Global Sales Analytics and Insights – Specialist AM
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Research
- Master's degree
8d
Data Specialist
YipitData (Alternative) —Hyderabad, Telangana
- Remote
- SQL
- Machine learning
- Communication skills
- Flexible schedule
Workforce Planning Specialist II, Global Hiring Operations, GHXO Workforce Planning
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
1d
Specialist Deputy Manager-Deployment-Resource Management-Hyderabad
Deloitte —Hyderabad, Telangana
- Night shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
USI-EH27-GCS-Global Sales Competitive Intelligence-Specialist Assistant Manager
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Business development
8d
Lead Workforce and Consumer Enablement Specialist
EPAM Systems, Inc. —Hyderabad, Telangana
- Full-time
- English
- Agile
- AI
- Health insurance
- Paid time off
associate specialist, talent solution delivery, enterprise
Randstad Enterprise —Hyderabad, Telangana
- Google Suite
- Microsoft Excel
- Customer service
Project Director | Project Management | Hyderabad
Colliers —Hyderabad, Telangana
- ₹30,00,000 - ₹34,00,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
12d
CRM Implementation Specialist
IntouchCX —Hyderabad, Telangana
- Full-time
- Salesforce
- Project management
- Bachelor's degree

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Specialist - Customer Care

HCLTech -
Hyderabad, Telangana

Apply Now

Job details

2 days ago

Qualifications

Customer service
Public speaking
Microsoft Office
Bachelor's degree
Communication skills
Time management

Full job description

Hyderabad, Telangana
Job Summary

Back Office Process Trainer - Trainer - Energy Utilities domain

This position is responsible for the training of production staff in support of residential and small business operations. The position is responsible for managing and maintaining processes associated with training, quality monitoring and measuring across the operations. The position will assist in identifying, recommending and implementing training programs and practices with a focus on a great customer experience and a cost-effective, high-performing operation.

Key Responsibilities

Essential Duties and Responsibilities

Ability to speak in front of groups and present effective and high quality training material
Review, assess, and identify training needs to provide staff with necessary skills and knowledge
Assist in developing and implementing training & quality standards and processes to assess people performance
Ability to maintain and keep training materials current and relevant
Collaborate with key stakeholders on training processes and scoring techniques
Receive and implement feedback from groups, training manager, and functional leads for training improvements
Conduct virtual training classes for new hires and continuous learning
Conduct training with a larger audience; new hires and continuous learning
Be self-sufficient, self-motivated, and able to receive constructive feedback
Define and maintain standards to ensure the integrity of the Training process
Assist in the design and implementation of training programs to motivate and recognize employees
Use business tools and advanced industry knowledge to identify training opportunities
Identify and recommend operational and technological tools to improve efficiency
Work in a collaborative manner to maintain an effective relationship with all stakeholder groups
Work with the functional leads and training team to target areas for improvement from QA results
Support Operations as a LOB SME including; executing complex transactions in production, providing floor support, performing business validations on new functionality
Skill Requirements

EDUCATION/EXPERIENCE

The minimum education requirements are:
Bachelor’s degree in relevant field

The minimum experience requirements are:
6-8 years of job-related experience ( energy utilities domain training )
Knowledge of the gas and electricity industry and competitive retail markets
Customer service/customer operations experience
Familiarity with business operations and consumer sales & marketing

SKILLS AND COMPETENCIES

Ability to define performance expectations with employees, setting clear priorities and objectives
Skilled at engaging and motivating groups in a training environment
Excellent communication & listening skills
Strong public speaking skills
Knowledge of utility or related industry
Clear understanding of business policy and practice related to utility industry business
Absolute credibility with internal business partners and customers
Strong business acumen
Excellent organizational, and time management skills
Advanced interpersonal, presentation, written communication skills
Demonstrates effective problem solving and decision-making skills, good insight and judgment as well as innovative and creative thinking
Flexibility in work schedule and hours
Strong ability to manage multiple task simultaneously
Comfortable in a fast paced, every changing virtual work environment
Skilled in using computer software applications such as Microsoft Office, LMS, video conferencing
Ability to support Operations by working cases and handling calls in production
Other Requirements

PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS

Work US client work hours
Work from the office
Use of a PC, computer terminal and/or telephone over 4 hours a day
Operating in a fast-paced professional office environment
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Refine Your Search

office specialist jobs in moti nagar hyderabad telangana

Specialist - Customer Care

Service Delivery Manager (DPO)

Technical Lead (Support & Operations)

Staff Inbound Product Manager

Intela Support - Associate Services Specialist I - Hyderabad

USI-EH27-GCS-Global Sales Competitive Intelligence-Specialist

Talent Acquisition Specialist

Recruiting Operations Specialist

Culture & Enablement Ops - DTTL - Specialist AM - Hyderabad

Presentation Specialist

Specialist_ DRS- Research and Reporting - Hyderabad

USI-EH27-GCS-Global Sales Analytics and Insights – Specialist AM

Data Specialist

Workforce Planning Specialist II, Global Hiring Operations, GHXO Workforce Planning

Specialist Deputy Manager-Deployment-Resource Management-Hyderabad

USI-EH27-GCS-Global Sales Competitive Intelligence-Specialist Assistant Manager

Lead Workforce and Consumer Enablement Specialist

associate specialist, talent solution delivery, enterprise

Project Director | Project Management | Hyderabad

CRM Implementation Specialist

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