Pune Maharashtra Claims manager Jobs – 145 Open Jobs Today

Assistant Manager - Operations ROI
MRO —Pune, Maharashtra
- Microsoft Powerpoint
- Nursing
- Management
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4h
Senior Manager Quality Data Analytics
Vertiv —Pune, Maharashtra
- Computer Science
- Engineering
- Master's degree
13d
HR Shared Service Specialist
Magna International —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Human resources
- Business Administration
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Supplier & Risk Management Senior Lead Associate
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
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Sr Project Administrator
Honeywell —Pune, Maharashtra
- Full-time
- Computer skills
- Communication skills
- Mechanical knowledge
Analyst, Pune
AllianceBernstein —Pune, Maharashtra
- Full-time
- Microsoft Office
- Finance
- Analysis skills
Project Manager - Transmission Line and Substation (South Kalambh)
AECOM —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Travel
- Leadership
- Health insurance
- Paid time off
Talent Operations Co-ordinator
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Recruiting
- AI
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Manager/Lead- Testing(Hybrid – A)
Credence Global Solutions —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- HIPAA
FBS NDC Electronic Document Processor
Capgemini —Pune, Maharashtra
- Hybrid work
- Paid time off
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Manager - Data / AI
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
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14d
Project Manager
Credence Global Solutions —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- HIPAA
Assistant Manager - Operations Management
Gallagher —Pune, Maharashtra
- Bachelor's degree
- Communication skills
- Negotiation
Billing Manager
Tata consulting engineers —Pune, Maharashtra
- AutoCAD
- Civil engineering
- Microsoft Excel
Assistant Project Lead
JLL —Pune, Maharashtra
- Microsoft Excel
- Administrative experience
- Construction experience
- Health insurance
Audit & Compliance Monitoring Officer
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Diploma
- Communication skills
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Class Actions & Proxy Analyst
AllianceBernstein —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
14h
Project Manager Transmission & Substation
AECOM —Pune, Maharashtra
- Full-time
- PMP
- Project management
- Bachelor's degree
- Health insurance
- Paid time off
14d
Active Directory Administrator
Capgemini —Pune, Maharashtra
- Azure
- Communication skills
Human Resources Manager
Muktaa Charitable Foundation —Karve Nagar, Pune, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- Accounting
- Health insurance
- Life insurance
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Assistant Manager - Operations ROI

MRO -
Pune, Maharashtra

Quick apply

Job details

Permanent
4 hours ago

Qualifications

Microsoft Powerpoint
Nursing
Management
B.Com
Microsoft Office
Quality assurance
Bachelor's degree
Communication skills
Time management
Analytics

Full job description

The Assistant Manager – Operations ROI is responsible for managing daily operations and driving the performance of a frontline team to ensure the consistent delivery of high-quality services. This role serves as a critical liaison between management and operational staff, with a strong focus on compliance with healthcare regulations, including HIPAA, and adherence to client-specific requirements.

Key Responsibilities:

Team Management & Leadership: Supervise, lead, and motivate a team of 30+ associates and Team Leaders. This includes managing attendance, leave approvals, and overall team dynamics.
Performance Monitoring & Coaching: Monitor individual and team performance metrics (KPIs) such as Average Handle Time (AHT), Customer Satisfaction (CSAT), First Contact Resolution (FCR), and Quality Assurance (QA) scores. Conduct regular coaching sessions, provide constructive feedback, and perform performance reviews to drive continuous improvement.
Operations & Process Adherence: Oversee daily workflows, manage schedules, and ensure all team members adhere to established protocols, client requirements, and data security standards. Ensure all healthcare regulations and disclaimers are given as per process guidelines.
Issue Resolution & Escalation Management: Provide on-the-floor support, handle escalated customer complaints or complex issues, and ensure timely and effective resolutions.
Training & Development: Coordinate with quality and training departments to identify knowledge gaps and implement training initiatives to enhance team members' skills and product knowledge.
Reporting & Analytics: Generate and present daily, weekly, and monthly reports on team performance, productivity, and operational insights to senior management and clients.
Process Improvement: Identify areas for improvement and implement strategies and process changes to enhance productivity, accuracy, and operational efficiency.

Required Qualifications and Skills

Experience: Minimum 3 years of experience in a leadership or supervisory role within a BPO setting, with specific experience in healthcare processes (e.g., claims, prior authorization, revenue cycle management, life sciences etc.)
Education: Any non-technical bachelor’s degree (BSC, B-Pharma, B. Com, BA, Nursing, Life Science etc.), but relevant work experience can be a substitute.
Knowledge: A strong understanding of healthcare regulations, compliance standards (like HIPAA), and industry-specific practices is essential.

Core Competencies:
- Strong leadership, people management, and motivational skills.
- Excellent communication (verbal and written), interpersonal, and problem-solving abilities.
- Strong organizational, time-management, and decision-making skills.
- Proficiency in tools/software, performance dashboards, and MS Office (especially Excel & Power point).
- Ability to work in a fast-paced, dynamic environment and manage under pressure.

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Refine Your Search

claims manager jobs in pune maharashtra

Assistant Manager - Operations ROI

Senior Manager Quality Data Analytics

HR Shared Service Specialist

Supplier & Risk Management Senior Lead Associate

Sr Project Administrator

Analyst, Pune

Project Manager - Transmission Line and Substation (South Kalambh)

Talent Operations Co-ordinator

Manager/Lead- Testing(Hybrid – A)

FBS NDC Electronic Document Processor

Manager - Data / AI

Project Manager

Assistant Manager - Operations Management

Billing Manager

Assistant Project Lead

Audit & Compliance Monitoring Officer

Class Actions & Proxy Analyst

Project Manager Transmission & Substation

Active Directory Administrator

Human Resources Manager

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