Goa Guest relation Jobs – 79 Open Jobs Today

Front Office Associate
Foxoso Hospitality Pvt Ltd —Goa, Goa
- ₹12,000 - ₹17,000 a month
- Full-time
- Microsoft Word
- Bachelor's degree
- In-person
- Food provided
Quick apply
Hotel Management
Ekam Agonda —Agonda, Goa
- ₹5,000 a month
- Hospitality
- Cooking
- In-person
- Food provided
Quick apply
Guest Experience Associate (Rooms + Café)
O Abrigo - Heritage Homestay in Fontainhas —Panaji, Goa
- ₹18,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
Sous Chef
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- 12th Pass
- Communication skills
Front Desk Receptionist
Craftels, India —Agonda, Goa
- ₹5,000 - ₹10,000 a month
- Hospitality
- Customer service
- English
Quick apply
7d
Mgr-Restaurant
Marriott International, Inc —South Goa District, Goa
- Full-time
- 12th Pass
- Communication skills
Senior Manager- Branch
goSTOPS Hospitality Pvt Ltd —Goa
- Hospitality
- Computer literacy
- Bachelor's degree
Quick apply
Assistant Restaurants Manager
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
Front Desk Manager
Marriott International, Inc —Calangute, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Junior Sous Chef-Western
Marriott International, Inc —Calangute, Goa
- Full-time
- Hospitality
- 12th Pass
- Communication skills
Front Office Executive / Front Office Manager
Ode Spa —North Goa District, Goa
- Full-time
- Hospitality
Mgr-Reservations
Marriott International, Inc —South Goa District, Goa
- Full-time
- Sales
- No experience needed
- 12th Pass
Food & Beverage Manager
IHCL —Goa
- Hospitality
- English
- Human resources
7d
Duty Manager
Marriott International, Inc —South Goa District, Goa
- Full-time
- Hospitality
- 12th Pass
- Front desk
Director of SPA & Wellness
Marriott International, Inc —South Goa District, Goa
- Full-time
- Bachelor's degree
- Business Administration
- Guest services
Restaurant Manager
Marriott International, Inc —Calangute, Goa
- Full-time
- Hospitality
- 12th Pass
- Restaurant
14d
Pastry Chef
Marriott International, Inc —South Goa District, Goa
- Full-time
- 12th Pass
- Communication skills
Head of Operations - Elite Suites and Villas
Marriott International, Inc —South Goa District, Goa
- Full-time
- No experience needed
- 12th Pass
- Front desk
11d
Assistant Manager Sales - Reactive
Marriott International, Inc —South Goa District, Goa
- Full-time
- Sales
- No experience needed
- Bachelor's degree
Duty Manager - Front Office
Jaglax Hospitality —Arpora, Goa
- ₹30,000 - ₹45,000 a month
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply

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Front Office Associate

Foxoso Hospitality Pvt Ltd -
Goa, Goa

Quick apply

Job details

Full-time
₹12,000 - ₹17,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Microsoft Word
Multilingual
Bachelor's degree
Communication skills

Full job description

Guest Check-In and Check-Out:Welcome guests upon arrival.

Assist with the check-in and check-out processes.

Provide information about hotel amenities, services, and policies.

Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally.

Arrange transportation, tours, and other services as requested.

Offer assistance with luggage and room orientation.

Problem Resolution:Resolve guest issues and complaints, striving to find satisfactory solutions.

Act as a liaison between guests and various hotel departments to resolve issues efficiently.

Communication:Maintain clear and effective communication with guests through various channels, such as in-person, phone, email, or messaging apps.

Keep guests informed about hotel events, promotions, and activities.

Concierge Services:Provide concierge services, including restaurant reservations, ticket bookings, and local recommendations.

Assist guests with directions and maps.

VIP and Special Services:Identify VIP guests and provide personalized services and amenities to enhance their stay.

Coordinate special requests, such as room preferences or dietary needs.

Guest Feedback:Collect guest feedback and reviews to gauge satisfaction levels.

Use feedback to make improvements and address recurring issues.

Record Keeping:Maintain guest records and profiles in the hotel's system.

Keep track of guest preferences and special requests for future visits.

Billing and Payment:Handle guest billing inquiries and ensure accuracy in charges.

Assist with payment processes and invoicing, if required.

Safety and Security:Be vigilant and ensure the safety and security of guests, reporting any suspicious activity.

Provide guidance on hotel safety procedures and emergency exits.

Guest Relations Training:Train and mentor junior staff members in guest relations procedures and standards.

Reporting:Prepare daily or weekly reports on guest interactions, feedback, and issues for management review.

Special Events and Celebrations:Coordinate special events, celebrations, or surprises for guests, such as birthdays or anniversaries.

Multilingual Support:If applicable, provide support to guests in different languages to accommodate international travelers.

Knowledge Update:Stay up-to-date with local events, attractions, and changes in the hotel's services to provide accurate information to guests.

Guest Relations Executives are vital in creating a positive impression of the hotel and ensuring guests have a memorable and enjoyable stay. Their role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering exceptional customer service.

Job Type: Full-time

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

guest relation jobs in goa

Front Office Associate

Hotel Management

Guest Experience Associate (Rooms + Café)

Sous Chef

Front Desk Receptionist

Mgr-Restaurant

Senior Manager- Branch

Assistant Restaurants Manager

Front Desk Manager

Junior Sous Chef-Western

Front Office Executive / Front Office Manager

Mgr-Reservations

Food & Beverage Manager

Duty Manager

Director of SPA & Wellness

Restaurant Manager

Pastry Chef

Head of Operations - Elite Suites and Villas

Assistant Manager Sales - Reactive

Duty Manager - Front Office

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