Madipakkam Chennai Tamil Nadu School office Jobs – 107 Open Jobs Today

Team - Lead - Quality Audit/Monitoring
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Customer service
- English
- Microsoft Office
1d
Office Administrator
Rajendran Architects LLP —Gandhi Nagar, Tamil Nadu
- From ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Academic Coordinator (Secondary)
Scale Global —Perambur, Chennai, Tamil Nadu
- ₹50,000 - ₹55,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Admin Co-ordinator
The Velammal International School —Anna Nagar, Chennai, Tamil Nadu
- ₹17,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
2d
Studio Manager/Admin (Part Time)
Edge School of Dance —West Mambalam, Chennai, Tamil Nadu
- ₹10,000 - ₹15,000 a month
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
Typist
Velammal Nexus Group of Schools —Ayanavaram, Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Receptionist
Royal Land and Developers —Nungambakkam, Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick apply
Sr. Administrator, Appeals , Appeals
Amazon Development Centre (India) Private Limited - S55 —Chennai, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
12h
Assistant Branch Manager (Edtech experience)
IPCS Global —Tambaram West, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
4d
Front office Assistant
WEBASTO ROOF SYSTEMS PVT LTD —Chennai, Tamil Nadu
- ₹18,400.00 - ₹43,100.07 a month
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Food provided
- Paid sick time
Quick apply
Admin Assistant
Smc corporation India pvt ltd —Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Paid time off
- Cell phone reimbursement
Quick apply
Consultant — Schools of Excellence Program
Bhumi —Chennai, Tamil Nadu
- ₹4,50,000 - ₹6,00,000 a year
- Full-time
- Data analysis skills
1d
International voice process
AE TALENT BRIDGE —Chennai, Tamil Nadu
- ₹4,50,000 a year
- Full-time
- English
- Windows
- 12th Pass
Quick apply
Project Co-ordinator
Smc corporation India pvt ltd —Chennai, Tamil Nadu
- ₹18,940.88 - ₹25,301.01 a month
- Full-time
- 12th Pass
- Project management
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Kindergarten Incharge
Swamy's School —Porur, Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Team management
- In-person
- Paid time off
- Paid sick time
Quick apply
12d
Office Assistant / Office Boy
La Freightlift Pvt Ltd —Alandur, Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- 12th Pass
- Travel
Quick apply
7d
Academy Business Manager
Able Aura —Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Microsoft Office
- In-person
- Paid time off
- Paid sick time
Quick apply
1d
Tele Calling Executive
Technexo Solutions —Chennai, Tamil Nadu
- Up to ₹35,000 a month
- Full-time
- Microsoft Excel
- English
- Data entry
- Health insurance
- Paid time off
Quick apply
11d
Senior Manager - Bhumi Fellowship
Bhumi —Chennai, Tamil Nadu
- ₹10,00,000 - ₹11,00,000 a year
- Full-time
- Management
- English
- Microsoft Office
URGENT HIRING OF HINDI, PET, TGT ENGLISH TEACHERS
JAGANNATH VIDYALAYA MATRICULATION HR SEC SCHOOL —Sholinganallur, Chennai, Tamil Nadu
- Up to ₹40,000 a month
- Part-time
- Childcare
- English
- In-person
Quick apply

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Team - Lead - Quality Audit/Monitoring

HCLTech -
Sholinganallur, Chennai, Tamil Nadu

Apply Now

Job details

1 day ago

Qualifications

Customer service
English
ISO 9001
Microsoft Office
12th Pass
Math
Quality assurance
Bachelor's degree
Root cause analysis
Communication skills
Time management

Full job description

Sholinganallur, Tamil Nadu
Job Summary

This position is responsible for day-to-day quality review of production staff in support of residential and small business operations. The position is responsible for establishing and managing processes associated with training, quality monitoring and measuring across the operations. The position is also responsible for identifying, recommending and implementing quality improvement programs and practices with a focus on a great customer experience and a cost-effective, high-performing operation.

EDUCATION/EXPERIENCE

The minimum education requirements are:
High school diploma or equivalent
Strong written, math and English skills required
Bachelor’s degree preferred

The minimum experience requirements are:
1-2 years of job-related experience
Knowledge of the gas and electricity industry and competitive retail markets
Customer service/customer operations experience
Familiarity with business operations and consumer sales & marketing
Key Responsibilities
Manage and achieve daily quality assurance targets
Review and assess work, including customer calls across operations
Provide fair, concise, and objective QA feedback
Report QA findings to staff and functional leads to identify necessary training and knowledge transfer required to improve performance
Collaborate with key stakeholders on quality processes and scoring techniques
Report in an accurate and timely manner quality monitoring and reporting for designated call center and back office personnel
Raise quality assurance concerns and issues immediately to appropriate parties to drive resolution
Provide coaching and feedback to personnel being monitored and their respective supervisor
Assist in defining and maintaining standards to ensure the integrity of the Quality Assurance process
Ability to design and implement quality programs to motivate and recognize employees
Use business tools and advanced industry knowledge to identify quality improvement opportunities
Calibrate quality scores in an objective and normalized manner
Ensure quality consistency across sites and work groups with a focus on the customer experience and a high-performing operation
Participate in frequent discussions to facilitate understanding and change needed to improve business performance
Work in a collaborative manner to maintain an effective relationship with all stakeholder groups
Ability to consolidate quality data and assist in conducting gap analysis to identify root causes and recommend improvements
Prepare required monthly reporting and ad hoc reports on QA results in a timely fashion
Work with the functional leads and internal training team to target areas for improvement from QA results
Skill Requirements

1. Basic Understanding Of Quality Audit Methodologies And Compliance Monitoring Practices.
2. Familiarity With Compliance Assurance Frameworks And Risk Assessment Techniques.
3. Fundamental Knowledge Of Root Cause Analysis And Reporting Tools.
4. Basic Skills In Using Communication And Documentation Platforms For Feedback And Reporting.
5. Ability To Follow Process Guidelines And Work Collaboratively Within The Team.
6. Good Interpersonal And Coaching Skills For Supporting Team Development.

Provides regular coaching and performance feedback to assigned agents
Engages and motivates employees for improved results
Excellent communication & listening skills
Ability to coach people for improved performance
Ability to sustain individual & team performance that maintains achievement of a high-performing operations
Knowledge of energy sales and delivery systems, tariffs, customer service, etc.
Clear understanding of business policy and practice throughout entire retail business
Absolute credibility with internal business partners and customers
Strong business acumen
Excellent organizational, and time management skills
Advanced interpersonal, presentation, and oral/written communication skills
Demonstrates effective problem solving and decision-making skills, good insight and judgment as well as innovative and creative thinking
Skilled in using computer software applications such as Microsoft Office
Other Requirements
1. Optional but valuable: Certification in Quality Management Systems (e.g., ISO 9001 Foundation) or Compliance Monitoring Fundamentals.
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Refine Your Search

school office jobs in madipakkam chennai tamil nadu

Team - Lead - Quality Audit/Monitoring

Office Administrator

Academic Coordinator (Secondary)

Admin Co-ordinator

Studio Manager/Admin (Part Time)

Typist

Receptionist

Sr. Administrator, Appeals , Appeals

Assistant Branch Manager (Edtech experience)

Front office Assistant

Admin Assistant

Consultant — Schools of Excellence Program

International voice process

Project Co-ordinator

Kindergarten Incharge

Office Assistant / Office Boy

Academy Business Manager

Tele Calling Executive

Senior Manager - Bhumi Fellowship

URGENT HIRING OF HINDI, PET, TGT ENGLISH TEACHERS

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