Technopark Thiruvananthapuram Kerala Cloud engineer Jobs – 168 Open Jobs Today

L1 Support Engineer
Career Q —Thiruvananthapuram, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Health insurance
- Cell phone reimbursement
Quick apply
3d
OCI Engineer
UST —Thiruvananthapuram, Kerala
- Oracle
Quick apply
4d
DevOps Engineer – GCP, Kubernetes & Terraform
UST —Thiruvananthapuram, Kerala
- DevOps
- Scripting
- Linux
Quick apply
4d
AI Engineer – Generative AI & GCP
UST —Thiruvananthapuram, Kerala
- Master's degree
- Machine learning
- APIs
Quick apply
4d
Lead I - Data Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Java
- Databases
Quick apply
4d
AI Software Engineer
Guidehouse India Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Microsoft Access
- Azure
- Java
5d
AWS L2 Support Engineer – Amazon Workspace
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- AWS
Quick apply
4d
Lead I - Data Science(Python LLM)
UST —Thiruvananthapuram, Kerala
- System design
- Master's degree
- Databases
Quick apply
4d
AWS Data Engineering_TVM/Kochi
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Java
Quick apply
4d
Lead II - Data Engineering
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Quick apply
4d
Site Reliability Engineer (SRE) – GCP & DevOps
UST —Thiruvananthapuram, Kerala
- DevOps
- System design
- Java
Quick apply
4d
Senior / Expert Copilot Engineer (Microsoft 365 Copilot)
VINIRMA —Thiruvananthapuram, Kerala
- ₹1,30,000 - ₹4,00,000 a month
- Full-time
- Microsoft Outlook
- Salesforce
- Analysis skills
Quick apply
3d
Data Protection Engineer
UST —Thiruvananthapuram, Kerala
- Microsoft Access
- Azure
- Computer Science
Quick apply
1d
AI/ML Engineer
Quest Global —Thiruvananthapuram, Kerala
- Azure
- Java
- AWS
Quick apply
2d
Site Reliability Engineer-Career
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Computer Science
- B.Sc
- DevOps
- Health insurance
- Paid time off
Lead I - Software Testing- ETL Testing
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- SQL
Quick apply
4d
Software Engineer - Career
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Java
- Bachelor's degree
- JavaScript
- Health insurance
- Paid time off
Lead I - Data Engineering-Azure- Kochi/TVM
UST —Thiruvananthapuram, Kerala
- Azure
- SQL
- Python
Quick apply
4d
Lead Network Engineer
UST —Thiruvananthapuram, Kerala
Quick apply
1d
Forgerock Developer
UST —Thiruvananthapuram, Kerala
- Java
- JavaScript
- APIs
Quick apply
4d

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L1 Support Engineer

Career Q
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Fresher | Full-time
From ₹15,000 a month
3 days ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Jira
TCP
ITIL Certification
Microsoft Outlook
Software troubleshooting
B.Sc
CCNA
LAN
Windows
Microsoft Office
Analysis skills
Science
Bachelor's degree
Zendesk
ITIL
Remote access software
IT support
DNS
ServiceNow
B.E.
TCP/IP
Account management
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

About the Role

(Freshers are welcome)

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware, software, network, and application-related issues while ensuring timely resolution and excellent customer service. The L1 Support Engineer serves as the first point of contact for technical support requests and escalates complex issues to higher support levels when required.

Key Responsibilities

Provide first-level technical support via phone, email, chat, and ticketing systems.
Diagnose and troubleshoot hardware, software, operating system, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Log, track, and update incidents and service requests in the ticketing system.
Escalate unresolved issues to L2/L3 support teams with proper documentation.
Support Microsoft Windows, MS Office, Outlook, and Office 365 environments.
Assist users with password resets, account access, and basic security-related requests.
Monitor system alerts and ensure timely response according to SLA requirements.
Maintain IT asset inventory and documentation.
Provide excellent customer service and ensure user satisfaction.

Required Skills

Basic knowledge of Windows OS, Microsoft Office, and Office 365.
Understanding of networking fundamentals (LAN, WAN, Wi-Fi, TCP/IP, DNS).
Knowledge of ticketing tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Basic hardware and printer troubleshooting skills.
Strong analytical and problem-solving abilities.
Good verbal and written communication skills.
Ability to work in shifts and manage multiple tasks effectively.

Qualifications

Any degree - Freshers can Also applied
BCA/B.Sc (IT/CS)/B.Tech/B.E. or equivalent qualification.
Freshers or candidates with up to 2 years of experience in IT Support, Help Desk, or Desktop Support.
Relevant certifications such as CompTIA A+, ITIL Foundation, Microsoft Fundamentals, or CCNA are an added advantage.

Preferred Skills

Experience with Active Directory and user account management.
Basic knowledge of VPN, Remote Desktop, and cloud-based support environments.
Familiarity with ITIL processes and SLA management

Pay: From ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

cloud engineer jobs in technopark thiruvananthapuram kerala

L1 Support Engineer

OCI Engineer

DevOps Engineer – GCP, Kubernetes & Terraform

AI Engineer – Generative AI & GCP

Lead I - Data Engineering

AI Software Engineer

AWS L2 Support Engineer – Amazon Workspace

Lead I - Data Science(Python LLM)

AWS Data Engineering_TVM/Kochi

Lead II - Data Engineering

Site Reliability Engineer (SRE) – GCP & DevOps

Senior / Expert Copilot Engineer (Microsoft 365 Copilot)

Data Protection Engineer

AI/ML Engineer

Site Reliability Engineer-Career

Lead I - Software Testing- ETL Testing

Software Engineer - Career

Lead I - Data Engineering-Azure- Kochi/TVM

Lead Network Engineer

Forgerock Developer

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