Remote Technical associate Jobs – 114 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
6d
Customer Support Associate
Wobot Intelligence —Remote
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- AI
9d
Project Manager
Miracuves —Remote
- ₹6,000 - ₹9,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Microsoft Office
- Work from home
- Paid sick time
Quick apply
3d
Business Development Associate
Voicedots Infotech —Remote
- ₹25,000 a month
- Full-time
- Remote
- Sales
- Travel
- AI
- Cell phone reimbursement
- Work from home
Quick apply
1d
Customer Success Operations Associate
Augusta Hitech Soft Solutions —Remote
- Full-time
- Remote
- Administrative experience
- Data entry
4d
Associate Project Manager – Digital Marketing
Lucien Solutions —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Project management
- Organizational skills
- Communication skills
- Work from home
Quick apply
3d
Quality Assurance Analyst
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply
10d
Production Support Analyst
Endpoint Clinical —Remote
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
5d
SEO Intern
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- B.Sc
- Master's degree
- Analysis skills
- Work from home
- Paid sick time
Quick apply
9d
Regulatory Affairs Specialist
ProductLife Group —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Regulatory Affairs Officer
ProductLife Group —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Data Engineer
PanApps —Remote
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Work from home
Chief Solution Architect
BigRio —Remote
- ₹40,00,000 - ₹60,00,000 a year
- Full-time
- Remote
- English
- Master's degree
- AWS
- Paid time off
- Work from home
Quick apply
Associate Staff Engineer, Atlassian
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Learning Programs Specialist (1 year Contract)
Alteryx —Remote
- Full-time
- Remote
- Organizational skills
- Communication skills
Security Solution Architect
CSG —Remote
- Email
- Remote
- Azure
- Windows
- AWS
- Work from home
Flutter Developer
Miracuves —Remote
- ₹6,000 - ₹12,000 a month
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- B.Sc
- Paid sick time
Quick apply
HyperCare Consultant - Entra ID
CrucialLogics Inc. —Remote
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
HR Intern
Miracuves —Remote
- Up to ₹6,000 a month
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Master's degree
- Work from home
- Paid sick time
Quick apply
2d
WordPress Developer
Miracuves —Remote
- ₹6,000 - ₹9,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply

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MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
6 days ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

Customer Support Associate

Project Manager

Business Development Associate

Customer Success Operations Associate

Associate Project Manager – Digital Marketing

Quality Assurance Analyst

Production Support Analyst

SEO Intern

Regulatory Affairs Specialist

Regulatory Affairs Officer

Data Engineer

Chief Solution Architect

Associate Staff Engineer, Atlassian

Learning Programs Specialist (1 year Contract)

Security Solution Architect

Flutter Developer

HyperCare Consultant - Entra ID

HR Intern

WordPress Developer

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