sarjapur karnataka diagnostics Jobs – 88 Open Jobs Today

Process Associate - Myntra
Shopemet Networks Private Limited —Bommanahalli, Bengaluru, Karnataka
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
Quick apply
Front Office
Konnect Imaging and Diagnostics Pvt. Ltd. —Whitefield, Bengaluru, Karnataka
- ₹16,000 - ₹24,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Safety Engineer
LANTRO TECHNOLOGIES INDIA PVT LTD —Koramangala, Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Quality control
- In-person
- Manufacturing
- Health insurance
- Cell phone reimbursement
Quick apply
Senior Member of Technical Staff - SMTS
Athenahealth —Whitefield, Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
Assistant Revenue Manager
AxisRooms Travel Distribution —Indiranagar, Bengaluru, Karnataka
- English
- Bachelor's degree
- Diploma
Marketing Executive
United Hospital —Jayanagar, Bengaluru, Karnataka
- ₹25,000 - ₹40,000 a month
- Full-time
- English
- In-person
- Paid time off
- Paid sick time
Quick apply
Executive- Digital Learning Platform & Support
Aastrika Foundation —Koramangala, Bengaluru, Karnataka
- ₹4,00,000 - ₹6,00,000 a year
- Email
- Software troubleshooting
- Bachelor's degree
- In-person
- Health insurance
- Work from home
Quick apply
7d
Lead Fullstack Engineer
Tricog Health India —BTM Layout, Bengaluru, Karnataka
- ₹15,00,000 - ₹30,00,000 a year
- Full-time
- AWS
- JavaScript
- APIs
- Health insurance
- Paid sick time
Quick apply
Digital Marketing Specialist
Hajana Technologies Pvt Ltd —BTM Layout, Bengaluru, Karnataka
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Salesforce
- Writing skills
- In-person
Quick apply
Front Office Manager
ACKO —Kormangala, Karnataka
- ₹30,000 - ₹45,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
Quick apply
Radiographer Cum Receptionist
D7 Med Healthcare LLP —Kundalahalli, Bengaluru, Karnataka
- ₹15,000 - ₹20,000 a month
- Email
- In-person
- Medical terminology
Quick apply
Radiographer
MEDALL DIAGNOSTICS —Jayanagar, Bengaluru, Karnataka
- ₹9,276.04 - ₹19,000.00 a month
- Full-time
- B.Sc
- Bachelor's degree
- In-person
- Health insurance
Quick apply
4d
Staff Nurse
RxDx Healthcare —Sarjapur, Karnataka
- Email
- B.Sc
- Bachelor's degree
Automobile Technician
Siddhanth Motors —Kudlu Gate Hosur Road, Karnataka
- ₹15,000 - ₹23,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Health insurance
Quick apply
Resident Dentist
Sky Dental Clinic —Kothanur, Bengaluru, Karnataka
- ₹15,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Senior Graphic Designer
Longevity Wellness Pvt Ltd —EPIP, Bengaluru, Karnataka
- ₹5,50,000 - ₹6,50,000 a year
- Email
- Hybrid work
- AI
- Flexible schedule
Quick apply
Consultant Radiologist
PMK SCANS AND LABS PVT LTD —Hosur, Tamil Nadu
- Full-time
- Medicine
- Bachelor's degree
- In-person
- Paid sick time
Quick apply
Senior Finance Executive
RxDx Healthcare —Whitefield, Bengaluru, Karnataka
- Email
- Master's degree
- Bachelor's degree
- Business Administration
Hiring for Car Tinkering Technician / Automobile Technician
ReflectON Automotive —Mahadevapura, Bengaluru, Karnataka
- ₹15,000 - ₹40,000 a month
- Full-time
- In-person
- Automotive diagnostics
- Communication skills
Quick apply
Radiologist (fetal medicine)
Miracle Hospitals —Kadugodi, Bengaluru, Karnataka
- ₹31,420.53 - ₹1,59,660.01 a month
- Part-time
- Medicine
- Analysis skills
- In-person
Quick apply
13d

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Process Associate - Myntra

Shopemet Networks Private Limited
Bommanahalli, Bengaluru, Karnataka

Quick apply

Job details

Permanent | Fresher | Full-time
₹2,00,000 - ₹3,50,000 a year

Benefits

Provident Fund
Health insurance

Qualifications

Software troubleshooting
Customer service
Upselling
Malayalam
English
Tamil
Hindi

Full job description

1. Answering Inbound Customer Calls

Answering incoming customer calls is the primary responsibility of a call center employee at the entry level-position of inbound call centers. When receiving inbound calls, they must provide accurate information about a company’s offerings, answer questions from prospects or current customers, resolve basic issues, and manage account inquiries.

An inbound call center representative may also be responsible for processing orders and payments, resolving billing and payment issues, managing cancellations, shipping, refunds, returns, and warranties, and properly logging customer data after each customer interaction.

To efficiently handle the inbound call volume and deliver an exceptional customer service experience, they should know how to start and end a call, follow call scripts, put a customer on hold, and transfer a call when the customer’s issue needs escalation.

2. Managing Customer Complaints

A call center job requires agents to effectively manage complaints and deal with unhappy customers. Therefore, agents should be trained and equipped to solve customer problems quickly and efficiently and defuse conflicts before they turn into more challenging situations.

Agents must be able to demonstrate excellent listening skills, empathy, problem-solving, and properly apologize. They also should know how to seamlessly escalate the issue to higher-tier support if it cannot be resolved immediately, or if an agent doesn’t have the appropriate skill set or authority.

3. Troubleshooting and Follow-ups

In IT, tech, and SaaS companies, call center representatives can be involved in troubleshooting and resolving technical support issues customers may have with a company’s product or service. That can also include performing diagnostic tests, troubleshooting software installations, and assisting with setting up product features. Since complicated tech issues aren’t always resolved on the first contact, agents may also need to follow up with customers and update them on the progress of their queries.

4. Making Outbound Calls

In outbound call centers, agents initiate calls to leads, prospects, or customers, rather than accepting incoming calls. These calls can have specific purposes ranging from cold calling, telemarketing sales, and proactive support to scheduling appointments, gathering feedback, and conducting market research.

Lead generation and sales: Agents make large volumes of outbound calls to generate leads or sell a company’s products or services to existing clients.
Proactive customer service: Agents reach out to customers proactively to address existing or potential issues before they become bigger problems.
Conducting market research: Agents make outbound calls to conduct market research and gather insights about market trends and consumer preferences.
Collecting customer feedback: Agents can be responsible for calling up the customers to gather feedback about the products or services they purchased.
Appointment scheduling: Agents may call potential customers to schedule appointments and events with a business.
Debt collection: Agents call customers who have overdue payments to negotiate payment plans, collect debts, and resolve other financial disputes.

Most outbound call center operations and agent workflows can be optimized through call center dialing tools such as AI-powered auto dialers. Call center dialers automate the dialing process and enable agents to handle high outbound call volumes while increasing agent talk times and reducing agent idle times.

5. Up-Selling and Cross-Selling

Up-selling and cross-selling are also among the common call center duties. During customer service interactions, agents can encourage customers to purchase a higher-end version of a product or service they are already using (up-sell) or offer a related or complementary product or service (cross-sell). To do it efficiently, professionally, and in a non-intrusive way, agents should have deep product knowledge and be able to communicate its benefits to customers.

Note: Candidates who can speak English + Tamil/Hindi/Malayalam are only eligible to apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹350,000.00 per year

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

diagnostics jobs in sarjapur karnataka

Process Associate - Myntra

Front Office

Safety Engineer

Senior Member of Technical Staff - SMTS

Assistant Revenue Manager

Marketing Executive

Executive- Digital Learning Platform & Support

Lead Fullstack Engineer

Digital Marketing Specialist

Front Office Manager

Radiographer Cum Receptionist

Radiographer

Staff Nurse

Automobile Technician

Resident Dentist

Senior Graphic Designer

Consultant Radiologist

Senior Finance Executive

Hiring for Car Tinkering Technician / Automobile Technician

Radiologist (fetal medicine)

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