mumbai maharashtra ecommerce customer service Jobs – 107 Open Jobs Today

Analyst II, Sales & Commercial Capabilities
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Management
- Master's degree
- Analysis skills
5h
D&T Analyst II – Product Information Capabilities
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Data analysis skills
- SQL
- Analysis skills
E-Commerce Merchandiser
Prodcon Tech Services PVT LTD —Mumbai, Maharashtra
- Up to ₹22,000 a month
- Full-time
- Merchandising
- English
- Microsoft Office
Quick apply
Product Manager, Financial Technology
Priceline.com —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Oracle
- Bachelor's degree
- Product management
Key Account Manager - Sales Enablement - Tier II
TTEC —Mumbai, Maharashtra
- Sales
- English
- Bachelor's degree
- Paid time off
Quick apply
Manager - Data Science ( Credit Risk Domain Must)
PayU —Mumbai, Maharashtra
- Engineering
- SQL
- Presentation skills
Principal, Commercial AI Applications
Colgate-Palmolive —Mumbai, Maharashtra
- AI
- Leadership
- Communication skills
11d
Digital Content Management Sr Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
Sr. Director, Head of Finance - India & South Asia
Visa Consolidated Support Services (India) Private Limited —Mumbai, Maharashtra
- Full-time
- Finance
- Analysis skills
- Presentation skills
Agile Coach
Pivotree —Mumbai, Maharashtra
- Agile
- Budgeting
- AI
Quick apply
Jr. Sales Executive
Orbo.ai —Mumbai, Maharashtra
- ₹5,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Senior Analyst
Eclerx —Mumbai, Maharashtra
- JavaScript
- AI
- HTML
Laravel Team Lead
iThink Logistics —Mumbai, Maharashtra
- Azure
- Software troubleshooting
- AWS
- Health insurance
- Paid time off
Operations Manager (Head)
iTransparity —Mumbai, Maharashtra
- Analysis skills
- Mentoring
- Communication skills
Data Engineer
Emiza —Mumbai, Maharashtra
- Azure
- Computer Science
- Master's degree
Team Lead, Fluent Commerce
Pivotree —Mumbai, Maharashtra
- Remote
- Oracle
- Salesforce
- System design
Quick apply
Scrum Master
Karvy Infotech —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Assistant Manager - Graphic Designer
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- Sales
- Marketing
Global Product Marketing Lead
Quantanite —Mumbai, Maharashtra
- Full-time
- Hybrid work
- English
- AI
- Communication skills
Quick apply
Video Producer
Gynoveda —Mumbai, Maharashtra
- Full-time
- In-person
Quick apply
18h

I want to receive the latest job alerts for ecommerce customer service in mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ecommerce customer service jobs near mumbai maharashtra

Senior Analyst jobs in Mumbai, Maharashtra

Graphic Designer jobs in Mumbai, Maharashtra

Agile Coach jobs in Mumbai, Maharashtra

E-commerce Specialist jobs in Mumbai, Maharashtra

Business Analytics Manager jobs in Mumbai, Maharashtra

Junior Sales Executive jobs in Mumbai, Maharashtra

Data Engineer jobs in Mumbai, Maharashtra

Content Producer jobs in Mumbai, Maharashtra

Key Account Manager jobs in Mumbai, Maharashtra

Digital Analyst jobs in Mumbai, Maharashtra

Operations Manager jobs in Mumbai, Maharashtra

Information Technology Manager jobs in Mumbai, Maharashtra

Senior Analyst jobs in Gurugram, Haryana

Senior Accountant jobs in Vasai, Maharashtra

Data Analyst Startup jobs in Bengaluru, Karnataka

Suman Tv Seo Analyst, Digital Marketing,smo jobs in Hyderabad, Telangana

Walk In Interview, Data Analyst jobs in Hyderabad, Telangana

Senior Analyst jobs in Andhra Pradesh

Senior Analyst jobs in Bengaluru, Karnataka

Senior Analyst jobs in Bhopal, Madhya Pradesh

Analyst II, Sales & Commercial Capabilities

General Mills -
Powai, Mumbai, Maharashtra

Apply Now

Job details

Full-time
5 hours ago

Qualifications

Statistics
Data modeling
Management
Statistics
Revenue management
E-Commerce
Master's degree
Analysis skills
Planograms
Continuous integration
Marketing
Analytics

Full job description

Job Description:

ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales & Commercial Capabilities (S&CC) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

GIC Sales & Commercial Capabilties team partners with our global General Mills sales teams in providing them with analytical horsepower and enable business continuity so they can focus on core activities – Selling, driving distribution gains and optimizing merchandising plans to deliver sales volume targets. We enable customers pricing & promotion strategies across the global markets through our focused capabilities of Sales Execution, Trade & Strategic Revenue Management, eCommerce and Category Management. Teams within function are aligned to the above focused capabilities for each of our markets and each team member specializes in domains of Advanced Analytics, Visual Insights & Planogramming.

We are a family of Data analysts, Business analysts and Business Consultants with diverse opinions, cultures and passions and are united by our desire to serve the world by making food people love. We apply the principles of analytics to everything we do, constantly experimenting to discover new ways to add value to our stakeholders, customers and team members.

For more details about the Function please visit this Link

Purpose of the role

This role will be responsible for answering critical business questions for Customer and Brand eCommerce teams across NAR markets,

enabling sharper decision making in a rapidly evolving digital commerce landscape. The ideal candidate will combine strong analytical

expertise with deep understanding of digital shelf competitiveness, retail media ROI, omnichannel pricing and promotion effectiveness, and

shopper behaviour shifts, to name a few.

The team member will independently partner with overseas stakeholders to frame business problems, scope analytical approaches, and

deliver fact‑based answers. They will interrogate complex eCom data sets (POS, panel, syndicated, retail media, search, and digital shelf) to

diagnose performance drivers, quantify opportunities, and explain competitive dynamics.

Deliverables will include clear, insight‑led recommendations that directly address customer and brand priorities such as sales trends, share

movements, distribution gaps, pricing sensitivities, and search competitiveness impacts. The role is expected to demonstrate strong business

acumen, competitive awareness, and the ability to translate analytics into compelling narratives that influence businesses and unlock growth.

KEY ACCOUNTABILITIES

65% of Time Capabilities Development & Data Analysis

Translate eCom data into insights that drive Customer (Walmart, Amazon, Target etc.) and brand decisions.
Track performance of key brands across sales, share movement, and distribution.
Apply advanced sales analytics to unlock pricing, assortment, and marketing effectiveness.
Integrate diverse data sources to uncover growth drivers and competitive gaps for GMI brands.
Analyse search competitiveness and link keyword visibility to sales impact and GMI competitiveness in the market.
Assess digital shelf competitiveness by monitoring visibility, content quality, and shopper conversion drivers.
Deliver automated reports and tools to track distribution, health scores, and ROI. into actionable insights by identifying meaningful customer indicators and trends to deliver stakeholder ready business recommendations.

25% of Time Stakeholder Influencing

Demonstrate effective stakeholder management to deliver outputs to the customer in a storytelling format (What, So What & Now What)
Active and accelerated value creation - Identify business opportunities to find high impact business value, influence (multiple) stakeholders to see the value and effectively get a buy-in
Clarity in thought and communication of project outcomes, process/project outline, risk management, planning, implementation, iterations and measures of success

10% of Time Fund our Future and Inculcate Continuous Improvement Mindset

Fund our Future and Inculcate Continuous Improvement Mindset o Ensure TAT is upheld via awareness on process requirements, meeting benchmark time estimates and through articulate expectation settings with the stakeholder.
CI Mindset: Develop and Drive a lens of continuous improvement for the projects & process.
Guarantee data quality and accuracy through thorough comprehension of requests, accurate application of tools/platforms with an eye for detail and a robust data & logic check.
Mentoring & Training new hires to excel in their roles and perform as per the expectationsEnsure TAT is upheld via awareness on process requirements, meeting benchmark time estimates and through articulate expectation settings with the stakeholder.

MINIMUM QUALIFICATIONS

Experience -

Min. years of related experience required: 3-4 years of relevant Business Reporting, Analytics & Visualization experience in CPG (or related) industry, Data Modelling preferred
Preferred years of related experience: 5-6 years of Business Reporting, Analytics & Visualization experience in CPG/FMCG industry on Trade, eCommerce, Revenue Management Skills

Education –

Full time graduation from an accredited university
FMCG/CPG Experience: US & International market knowledge in Sales, Marketing, Finance, and Revenue Management.
Minimum years of related experience required: 3-6 years of relevant Business Reporting, Analytics & Visualization experience in CPG (or related) industry, Data Modelling preferred history of collaboration with cross-functional teams.

PREFERRED QUALIFICATIONS & EXPERIENCES

Preferred Degree Requirements: Masters in Statistics, Business Analytics, Retail
Preferred Major Area of Study: Business Management, Retail, Statistics
Leads Innovation: Tech & Data Savvy
Proactive and the ability to handle ambiguous situations in a calm, composed manner

Apply Now

Refine Your Search

ecommerce customer service jobs in mumbai maharashtra

Analyst II, Sales & Commercial Capabilities

D&T Analyst II – Product Information Capabilities

E-Commerce Merchandiser

Product Manager, Financial Technology

Key Account Manager - Sales Enablement - Tier II

Manager - Data Science ( Credit Risk Domain Must)

Principal, Commercial AI Applications

Digital Content Management Sr Analyst

Sr. Director, Head of Finance - India & South Asia

Agile Coach

Jr. Sales Executive

Senior Analyst

Laravel Team Lead

Operations Manager (Head)

Data Engineer

Team Lead, Fluent Commerce

Scrum Master

Assistant Manager - Graphic Designer

Global Product Marketing Lead

Video Producer

I want to receive the latest job alerts for ecommerce customer service in mumbai maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected