Production Operations Specialist
Dentsu —Bengaluru, Karnataka
- Full-time
- Salesforce
- Analysis skills
- Organizational skills
15h
L3 Ecommerce-Support
Valtech Group —Bengaluru, Karnataka
- Full-time
- Oracle
- Salesforce
- Java
Salesforce Commerce (Support / Hub Support) - Lead
Valtech Group —Bengaluru, Karnataka
- Management
- Salesforce
- Leadership
Salesforce Commerce Cloud
Capgemini —Bengaluru, Karnataka
- Salesforce
- JavaScript
- APIs
- Health insurance
Engineering Manager
Movado Group, Inc. —Bengaluru, Karnataka
- Full-time
- Azure
- Salesforce
- Java
Lead Consultant - Mulesoft
ETG Digital —Hyderabad, Telangana
- Azure
- Oracle
- Inventory management
Quick apply
Sr. Software Engineer (Emerging Channels)
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Azure
- Salesforce
- JavaScript
#ACN GN - SONG - C&S - Digital Commerce Platforms - Consultant
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Product management
- Business Administration
GN - SONG - C&S - Digital Commerce Platforms - Consultant
Accenture —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Product management
- Business Administration
Sr. Java Developer
Invenio Digital —Mumbai, Maharashtra
- Full-time
- Salesforce
- Java
- AWS
Project Manager Ecommerce
VidaXL —Hyderabad, Telangana
- PMP
- English
- Bachelor's degree
Senior Quality Automation Engineer
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java
Lead - Data Architect
Valtech Group —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Master's degree
Senior Software Engineer, Global Converse, ITC
Nike —Bengaluru Urban District, Karnataka
- Full-time
- Computer Science
- Salesforce
- DevOps
Mid Ecommerce CDN & Edge Engineer
Systems Plus —Pune, Maharashtra
- Weekend availability
- Remote
- Salesforce
- JavaScript
Salesforce B2B - Tech Lead
Irisidea —Hyderabad, Telangana
- Full-time
- Salesforce
- JavaScript
- Agile
SENIOR FRONT-END DEVELOPER – SFCC
Helius Technologies —India
- Computer Science
- English
- Bachelor's degree
QA Engineers
PulsePlay Digital —India
- Software development
- APIs
- Agile
E-commerce QA Engineer
PopSockets —India
- Full-time
- Salesforce
- APIs
- Agile
Quick apply
Scrum Master - (PM, Scrum, Agile) - Offshore - India
Photon —India
- Azure
- Computer Science
- Salesforce

I want to receive the latest job alerts for sfcc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sfcc jobs near

Engineering Manager jobs in Bengaluru, Karnataka

Senior Automation Engineer jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Bengaluru, Karnataka

Shift Leader jobs in Bengaluru, Karnataka

E-commerce Manager jobs in Hyderabad, Telangana

E-commerce Specialist jobs in Pune, Maharashtra

Workforce Manager jobs in Bengaluru, Karnataka

E-commerce Specialist jobs in Bengaluru, Karnataka

Data Architect jobs in Bengaluru, Karnataka

Lead Consultant jobs in Nagpur, Maharashtra

Lead Consultant jobs in Uttar Pradesh

Data Annotation Team Lead jobs in Hyderabad, Telangana

Part Time Consultant Work From Home jobs in Bengaluru, Karnataka

Lead Consultant jobs in Indore, Madhya Pradesh

Lead Consultant jobs in Orissa

Healthcare Consultant jobs in Navi Mumbai, Maharashtra

Senior Ux Designer jobs in Bengaluru, Karnataka

Senior Motion Graphics Designer jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Chennai, Tamil Nadu

Electrical Engineer jobs in Kalyan, Maharashtra

Production Operations Specialist

Dentsu -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
15 hours ago

Qualifications

Incident management
Salesforce
SOAP
Analysis skills
REST
Organizational skills
APIs
Log analysis
Communication skills

Full job description

Job Description:

Job Description: Production Operations Specialist (Salesforce Commerce & OMS)

Role Overview

We are seeking a highly driven and independent Production Operations Specialist who combines strong analytical thinking, crisp communication, and deep systems understanding to deliver reliable, high‑quality Production Support. The ideal candidate excels at navigating complex cross‑system issues, driving end‑to‑end ownership, and partnering with internal and external teams to ensure timely resolution.

Key Responsibilities

1. Analyze complex cross‑system issues and propose actionable, solution‑oriented recommendations.

2. Communicate clearly with full context to ensure alignment across internal teams.

3. Maintain rigorous organization, documentation, and information management throughout investigations.

4. Operate independently with strong judgement, prioritization, and self‑direction.

5. Collaborate with internal and external partners to accelerate issue resolution and remove blockers.

Client Expectations for the ProdOps Role

Act as a dependable, professional point of contact with full end‑to‑end ownership of issues.
Provide solution‑first updates focused on recommendations rather than open questions.
Demonstrate confidence, independence, and leadership during incident triage.
Engage stakeholders proactively to identify risks, remove blockers, and drive resolution.

Required Skills & Experience

Strong analytical and problem‑solving skills with the ability to diagnose complex issues.
Excellent verbal and written communication with emphasis on clarity and context.
Ability to operate autonomously in high‑pressure, fast‑paced environments.
Strong organizational skills for managing investigations and documentation.
Experience in Production Support or operational roles within technology environments.

Technical Skills

Salesforce Commerce Cloud (SFCC) — deep working knowledge of order lifecycle and integrations.
Order Management Systems (OMS) — hands‑on experience with order flows and exceptions.
IBM Sterling OMS — working knowledge preferred, plus understanding of integration patterns.
Familiarity with REST/SOAP APIs, log analysis, and monitoring tools.

Nice‑to‑Have

Experience with major incident management processes.
Exposure to e‑commerce and fulfillment ecosystems.
Experience collaborating across product, engineering, and client teams.

Location:

DGS India - Bengaluru - Manyata N1 Block

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

sfcc jobs

Production Operations Specialist

L3 Ecommerce-Support

Salesforce Commerce (Support / Hub Support) - Lead

Salesforce Commerce Cloud

Engineering Manager

Lead Consultant - Mulesoft

Sr. Software Engineer (Emerging Channels)

#ACN GN - SONG - C&S - Digital Commerce Platforms - Consultant

GN - SONG - C&S - Digital Commerce Platforms - Consultant

Sr. Java Developer

Project Manager Ecommerce

Senior Quality Automation Engineer

Lead - Data Architect

Senior Software Engineer, Global Converse, ITC

Mid Ecommerce CDN & Edge Engineer

Salesforce B2B - Tech Lead

SENIOR FRONT-END DEVELOPER – SFCC

QA Engineers

E-commerce QA Engineer

Scrum Master - (PM, Scrum, Agile) - Offshore - India