- Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
- Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
- Follows up on contacts from clients.
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
- Acts to address client concerns and to resolve client issues.
- Provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
- Is familiar with applicable standards, company manuals and appropriate technical literature.
- Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
- Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
- Coordinates administrative aspects of project management.
- Serves as Project Handler of record and may sign as Reviewer of record as assigned.
- Communicates project status and results to clients through frequent contact and by preparing reports.
- Prepares Follow-Up Service Procedures and information pages.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Assists in the development of UL requirements.
- Assists in developing special test methods and test equipment.
- Analyzes test program for adequacy and sequence.
- May coordinate and/or perform File Reviews, as directed.
- May represent UL at industry related functions such as seminars and trade shows.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
- Conduct testing, inspection, and certification activities for fire suppression products including foam concentrates/ extinguishing systems/pumps, and engines.
- Evaluate products for compliance with applicable national and international standards (e.g., UL, EN).
- Perform product assessments as per TIC requirements.
- Prepare detailed technical reports, test documentation, and certification findings.
- Support customers in understanding compliance requirements and certification processes.
- Coordinate with internal teams, laboratories, and external stakeholders to ensure timely project execution.
- Stay updated with evolving fire protection standards, regulations, and industry best practices.
- Ensure adherence to quality, safety, and operational procedures during all testing and inspection activities.
- Provide technical guidance and contribute to process improvements within the TIC function.
- Bachelor’s degree in Mechanical Engineering, Fire Engineering, Chemical Engineering, or related field.
- Minimum 3 years of experience in fire suppression products, fire protection systems, or TIC (Testing, Inspection, Certification) industry.
- Basic knowledge of fire suppression systems such as foam concentrates/ fire extinguishing systems/ pumps and engines.
- Familiarity with fire protection standards and codes (UL, FM, NFPA, EN, ISO) is an advantage.
- Basic understanding of testing, inspection, or quality assurance processes.
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills.
- Proficiency in MS Office tools for documentation and reporting.
- Willingness to travel for on-site testing activities.
- Ability to work in a team-oriented environment with a focus on quality and safety.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Our buildings don’t just shape our skylines — they provide the backdrop to our lives. And knowing they’re safe matters. We’ve been helping to create safer structures since 1894, combining our expertise with innovative new technologies to help make sure both people and property are secure. As more people have to deal with extreme weather, we’re on hand to test products and building materials to increasingly rigorous standards. Whether we’re simulating tornadoes or testing smoke alarms, the work we do on our team is used in buildings around the world to — quite literally — help save lives. Join our team and build your skills, build innovative solutions and help build a safer world.
