Ghaziabad Uttar Pradesh Team leader Jobs – 135 Open Jobs Today

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹75,000 - ₹1,10,000 a month
- Full-time
- Microsoft Excel
- Software troubleshooting
- Microsoft Office
Quick apply
9h
Team Leader - Inside Sales
SUPER E FACTORY DEPOT —Noida, Uttar Pradesh
- Sales
- Leadership
- Communication skills
Quick apply
Team Leader - Sales
Riveredge Realtors Pvt. Ltd. —Jasola, Delhi, Delhi
- ₹25,000 - ₹80,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
Team Leader
Moneytree Realty Services —Noida, Uttar Pradesh
- ₹3,00,000 - ₹10,00,000 a year
- Presentation skills
- Communication skills
Sales Team Leader
IMTS INSTITUTE —Noida, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Master's degree
- Business development
- Bachelor's degree
- Flexible schedule
- Paid sick time
Quick apply
6d
Travel Sales Team Lead (US)
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Business development
- Bachelor's degree
- Team management
Quick apply
10d
SEO Manager (Team Handling)
Pagetraffic —Noida Sector 62, Noida, Uttar Pradesh
- ₹40,000 - ₹55,000 a month
- Full-time
- English
- In-person
- AI
- Health insurance
- Paid time off
Quick apply
8d
Sales Team Leader
Policy Karo Pvt. Ltd —Laxmi Nagar, Delhi, Delhi
- ₹18,000 - ₹21,000 a month
- Full-time
- English
- Data entry
- In-person
Quick apply
Team Leader- Demat Account Process
KundKund Trading and Consultancy —Ghaziabad, Uttar Pradesh
- ₹6,00,000 a year
Team Leader Operations - English & Exams
British Council —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- English
Sales Team Leader (TL) – Hiring
Crimsonwave Private Limited —Loni, Ghaziabad, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Business development
- In-person
- Internship
Quick apply
Sales Team Leader
Moneytree realty Services —Noida, Uttar Pradesh
- ₹40,000 - ₹70,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
11d
Team Leader-Customer Support
COOX Online Private Limited —Noida, Uttar Pradesh
- Full-time
- Communication skills
Quick apply
Sales Team Leader
CreditSea —Noida, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
1d
Digital Marketing Team Leader
IMTS INSTITUTE —Noida, Uttar Pradesh
- ₹35,000 - ₹48,000 a month
- Full-time
- English
- In-person
- Negotiation
- Paid time off
- Flexible schedule
Quick apply
Team Leader - Ground and Water
WSP —Noida, Uttar Pradesh
- Master's degree
- Administrative experience
- Project management
9d
[Services]: Outreach Specialist Team Lead
Vinove —Noida, Uttar Pradesh
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- Marketing
- Salesforce
Quick apply
Telesales Team leader
Clean india facility —Sarita Vihar, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Cell phone reimbursement
Quick apply
10d
Team Leader – Customer Support
Nextstep Consultancy Services —Noida, Uttar Pradesh
- ₹22,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Paid time off
- Paid sick time
Quick apply
11d
Real estate Team Leader
Phenix Infracon —Noida, Uttar Pradesh
- ₹30,000 - ₹60,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply

I want to receive the latest job alerts for team leader in ghaziabad uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

team leader jobs near ghaziabad uttar pradesh

Technical Support jobs in Noida, Uttar Pradesh

Inside Sales Representative jobs in Noida, Uttar Pradesh

Outreach Specialist jobs in Noida, Uttar Pradesh

Sales Team Leader jobs in Noida, Uttar Pradesh

Chat Support jobs in Remote

Non Technical Amazon jobs in Hyderabad, Telangana

It Support jobs in Hyderabad, Telangana

Technical Support jobs in Kalyan, Maharashtra

Technical Support jobs in Chengalpattu, Chennai, Tamil Nadu

Technical Support jobs in Whitefield, Bengaluru, Karnataka

Technical Support jobs in Navi Mumbai, Maharashtra

Inside Sales Representative jobs in Marol, Mumbai, Maharashtra

Inside Sales Representative jobs in Ramamurthy Nagar, Bengaluru, Karnataka

Sales Manager jobs in Nagpur, Maharashtra

Helper, Sales, Vishal Mega Mart jobs in Assam

Inside Sales Representative jobs in Jp Nagar, Bengaluru, Karnataka

Inside Sales Representative jobs in Najafgarh, Delhi, Delhi

Inside Sales, 99acres jobs in Bengaluru, Karnataka

Helper, Sales, Vishal Mega Mart jobs in Rajasthan

Engineering Team Leader jobs in Madurai, Tamil Nadu

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS

Assistara Global Services Pvt. Ltd.
Noida, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹75,000 - ₹1,10,000 a month
9 hours ago

Qualifications

Microsoft Excel
Software troubleshooting
Technical support
Microsoft Office
Performance management
Analysis skills
Computer hardware
IT support
Computer networking
Leadership
Communication skills

Full job description

Technical Team Leader – IT Products & Technical Support

Company: Assistara Global Service Ltd.
Location: Sector 136, Noida, Uttar Pradesh
Experience: Minimum 5 Years
Employment Type: Full-time
Department: Technical Operations

About Assistara Global Service Ltd.

Assistara Global Service Ltd. is looking for a highly motivated and technically strong Technical Team Leader to join our growing operations team at our Sector 136, Noida location.

The ideal candidate should have strong hands-on experience in technical support, printers, antivirus solutions, computer hardware/software, troubleshooting, and IT products, along with proven experience in team handling and performance management.

If you are a technically skilled professional who enjoys solving complex customer issues, mentoring teams, and driving operational performance, this opportunity is for you.

Job Summary

As a Technical Team Leader, you will be responsible for leading a team of technical support professionals and ensuring the timely and effective resolution of customer and technical issues.

You will act as the key link between the technical team, management, sales, and customers. The role requires a combination of technical expertise, leadership skills, customer-handling ability, and operational discipline.

Key ResponsibilitiesTechnical Support & Troubleshooting

Lead a team handling technical support for printers, antivirus, software, hardware, and other IT products.
Provide technical guidance and assistance to team members for complex issues.
Troubleshoot printer hardware, software, connectivity, installation, configuration, and driver-related issues.
Handle antivirus installation, configuration, update, compatibility, and troubleshooting issues.
Diagnose computer hardware/software and peripheral-related problems.
Ensure technical queries and customer complaints are resolved within defined SLAs.
Take ownership of critical technical escalations and ensure timely resolution.
Identify recurring issues and recommend corrective and preventive solutions.
Maintain and update technical troubleshooting guides, FAQs, and SOPs.

Team Management

Manage, mentor, coach, and motivate a team of technical support executives.
Monitor daily team performance and ensure achievement of operational KPIs.
Conduct regular team briefings, coaching sessions, and performance reviews.
Identify individual performance gaps and implement improvement plans.
Ensure proper allocation and distribution of workload within the team.
Maintain team discipline, attendance, productivity, and process adherence.
Support new employees during onboarding, training, and nesting.
Build a positive, collaborative, and customer-focused team environment.

Quality & Operations

Monitor technical interactions to ensure adherence to quality standards.
Track key metrics including AHT, SLA, FCR, CSAT, productivity, resolution rate, and quality scores.
Prepare daily/weekly/monthly performance reports and share insights with management.
Ensure compliance with company policies, technical processes, and service standards.
Coordinate with Sales, Operations, Quality, and other departments for effective issue resolution.
Identify process gaps and recommend improvements to enhance customer experience and operational efficiency.

Customer & Escalation Management

Handle high-priority customer complaints and technical escalations.
Communicate technical solutions clearly to customers and internal stakeholders.
Ensure a professional and customer-centric approach in all interactions.
Follow up on unresolved issues until complete closure.
Maintain strong customer relationships through timely and effective support.

Required Qualifications & Experience

Minimum 5 years of relevant experience in Technical Support / IT Support / Technical Operations.
Minimum 1–2 years of experience in a Team Leader or supervisory role preferred.
Strong hands-on experience with printers and printer troubleshooting.
Good knowledge of antivirus software, computer hardware, operating systems, software, peripherals, and basic networking.
Experience handling technical escalations and customer complaints.
Proven ability to manage, coach, and motivate a technical support team.
Strong knowledge of operational KPIs and performance management.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Good knowledge of MS Office, particularly Excel and reporting tools.
Willingness to work in rotational/US shifts if required.

Preferred Skills

Strong technical troubleshooting skills.
Excellent team-management and leadership abilities.
Customer-focused approach.
Strong decision-making and escalation-management skills.
Ability to work under pressure in a fast-paced environment.
Strong interpersonal and communication skills.
Ability to train and develop technical support executives.
Good understanding of SLA-driven support operations.
Strong ownership and accountability.

Key Performance Indicators

The Technical Team Leader will be responsible for maintaining and improving:

First Call/First Contact Resolution (FCR)
Customer Satisfaction (CSAT)
Average Handling Time (AHT)
SLA Adherence
Technical Resolution Rate
Quality Scores
Team Productivity
Escalation Resolution
Attendance & Schedule Adherence
Customer Complaint Resolution
Process Compliance

Why Join Assistara Global Service Ltd.?

Opportunity to work with a growing organization.
Leadership role with direct team-management responsibilities.
Exposure to a wide range of IT products and technical solutions.
Professional and performance-driven work culture.
Career growth and development opportunities.
Opportunity to lead, mentor, and develop a high-performing technical team

Pay: ₹75,000.00 - ₹110,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

team leader jobs in ghaziabad uttar pradesh

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS

Team Leader - Inside Sales

Team Leader - Sales

Team Leader

Sales Team Leader

Travel Sales Team Lead (US)

SEO Manager (Team Handling)

Sales Team Leader

Team Leader- Demat Account Process

Team Leader Operations - English & Exams

Sales Team Leader (TL) – Hiring

Sales Team Leader

Team Leader-Customer Support

Sales Team Leader

Digital Marketing Team Leader

Team Leader - Ground and Water

[Services]: Outreach Specialist Team Lead

Telesales Team leader

Team Leader – Customer Support

Real estate Team Leader

I want to receive the latest job alerts for team leader in ghaziabad uttar pradesh

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected