Karol Bagh Delhi Delhi Customer support coordinator Jobs – 136 Open Jobs Today

Customer Support Coordinator
Jolly Engineering Works —Jahangirpuri, Delhi, Delhi
- ₹20,000.00 - ₹29,855.80 a month
- Full-time
- CRM software
- Customer service
- Business Administration
Quick apply
11d
Studio Coordinator
RAJ DEZ ARCO —Noida Sector 62, Noida, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
- Customer service
- Administrative experience
Quick apply
Service Coordinator
Unison Narula Group —Delhi, Delhi
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Office Assistant/ Customer Service Executive
Manu Tiling —Vikaspuri, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
3d
Sales Coordinator
Realply Industries(P) Ltd —Rithala, Delhi, Delhi
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Marketing Coordinator
Sunlight barter pvt ltd. —West District, Delhi
- From ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
4d
Corporate Receptionist
Indian MSME Helpline Pvt Ltd —Delhi, Delhi
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
11d
Executive Coordinator
Jupsoft Technologies Pvt.Ltd. —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Logistics Coordinator
Nexify World —Badarpur, Delhi, Delhi
- ₹17,000 - ₹25,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Team Coordinator (Real Estate)
Wealth Clinic Pvt Ltd-Sector-132 Noida —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
2d
Office Coordinator - Sales & Administration
CEA PVT LTD. —Noida, Uttar Pradesh
- ₹15,425 - ₹26,716 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Service Co-ordinator
Galaxy online power system PVT. Ltd —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Electrical experience
Quick apply
2d
Sales Coordinator - Modern Trade
Casa Interior —Badli, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Marketing
- Microsoft Office
- Paid time off
- Cell phone reimbursement
Quick apply
Sales Coordinator
Rodec Pharmaceuticals Private Limited —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Health insurance
Quick apply
Stewardship Compliance Reporting Assistant– South Asia and South East Asia
Rotary International South Asia Office —Delhi, Delhi
- ₹30,000 - ₹50,000 a month
- Hybrid work
- Finance
- Bachelor's degree
- Accounting
Quick apply
ERP Manager
Energie Fitness —Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Software troubleshooting
- ERP systems
- Databases
Quick apply
1d
Executive / Fresher / Assistant - Founders Office
FusionEdge —Gautam Budh Nagar, Uttar Pradesh
- From ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
Quick apply
12d
Executive - Sales Support and Co-ordination
Epsilon India —Noida, Uttar Pradesh
- Sales
- B.Sc
- English
Senior Coordinator, Bids & Proposals
WSP —Noida, Uttar Pradesh
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Sales Coordinator
Vandana ispat —Pitampura, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
Quick apply

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Customer Support Coordinator

Jolly Engineering Works
Jahangirpuri, Delhi, Delhi

Quick apply

Job details

Full-time
₹20,000.00 - ₹29,855.80 a month
11 days ago

Qualifications

CRM software
Multilingual
Customer service
Schedule management
Business Administration
Leadership
Communication skills

Full job description

Duties and Responsibilities1. Customer Interaction

Respond to Inquiries: Answer customer questions via phone, email, or live chat promptly and professionally.
Resolve Issues: Handle customer complaints and issues, escalating them when necessary to ensure resolution.
Provide Information: Offer detailed product or service information to customers, helping them make informed choices.

2. Team Coordination

Train Staff: Develop and implement training programs for new team members to equip them with the necessary skills and knowledge.
Schedule Management: Create work schedules for the customer service team to ensure adequate coverage during peak times.
Performance Monitoring: Monitor team performance and provide feedback to ensure service standards are met.

3. Process Improvement

Evaluate Processes: Regularly assess customer service processes and suggest improvements to enhance efficiency and customer satisfaction.
Implement Changes: Work with management to implement changes and ensure the team is updated on new procedures.
Collect Feedback: Gather customer feedback on service quality and share insights with the management team for continuous improvement.

4. Data Management

Maintain Records: Keep accurate records of customer interactions and transactions, including inquiries and complaints.
Analyze Data: Review customer service data to identify trends and areas for improvement in service quality.
Reporting: Prepare regular reports on customer service metrics to assist management in decision-making.

5. Collaboration with Other Departments

Liaise with Teams: Work closely with sales, marketing, and product development teams to address customer needs and feedback.
Support Initiatives: Assist in promoting cross-departmental initiatives aimed at improving customer experience.
Conflict Resolution: Facilitate conflict resolution between departments to ensure a unified approach to customer service.

6. Customer Relationship Management

Build Relationships: Foster positive relationships with customers to encourage loyalty and repeat business.
Engagement Strategies: Develop strategies to engage customers through various channels including social media, email newsletters, and surveys.
Follow-Up: Conduct follow-up communications with customers after issue resolution to ensure satisfaction.

Required Skills and Qualifications

Educational Background: A degree in business administration, communications, or a related field is preferred.
Experience: Previous experience in customer service or a related field is essential, with at least 2 years in a supervisory or coordinating role.
Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members.
Problem-Solving: Strong problem-solving skills with a focus on providing actionable solutions to customer issues.
Organizational Skills: Exceptional organizational abilities to manage multiple tasks and prioritize effectively.
Technical Proficiency: Familiarity with customer service software and CRM tools to manage customer interactions and data.

Preferred Qualifications

Leadership Experience: Previous experience in a leadership role, overseeing a team of customer service representatives.
Industry Knowledge: Understanding of the industry and products/services offered by the organization will be advantageously.
Multilingual Skills: Proficiency in multiple languages can be beneficial for organizations serving diverse customer bases.

Pay: ₹20,000.00 - ₹29,855.80 per month

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in karol bagh delhi delhi

Customer Support Coordinator

Studio Coordinator

Service Coordinator

Front Office Assistant/ Customer Service Executive

Sales Coordinator

Marketing Coordinator

Corporate Receptionist

Executive Coordinator

Logistics Coordinator

Team Coordinator (Real Estate)

Office Coordinator - Sales & Administration

Service Co-ordinator

Sales Coordinator - Modern Trade

Sales Coordinator

Stewardship Compliance Reporting Assistant– South Asia and South East Asia

ERP Manager

Executive / Fresher / Assistant - Founders Office

Executive - Sales Support and Co-ordination

Senior Coordinator, Bids & Proposals

Sales Coordinator

I want to receive the latest job alerts for customer support coordinator in karol bagh delhi delhi

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