Remote Engineer java architecture Jobs – 130 Open Jobs Today

L2 Support Engineer
Netomi —Remote
- Full-time
- Remote
- Salesforce
- Java
- Administrative experience
Quick apply
Mid/Senior Software Engineer (Java)
Revolut —Remote
- Full-time
- Remote
- Computer Science
- English
- Java
Full Stack Engineer
Elfonze Technologies —Remote
- Remote
- Java
- Master's degree
- AWS
1d
Solution Architect
Emgage —Remote
- ₹30,00,000 - ₹40,00,000 a year
- Full-time
- Remote
- Azure
- System design
- Java
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Engineering Manager – Backend / Full-Stack
Corvi Technologies —Remote
- ₹65,00,000 - ₹75,00,000 a year
- Full-time
- Remote
- Java
- Machine learning
- Communication skills
- Paid time off
- Work from home
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8d
Full Stack Developer
Citta Solutions —Remote
- ₹45,000 a month
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Java
GCP Cloud Engineer
Vtricks Technologies —Remote
- ₹23,02,557.00 - ₹29,86,401.89 a year
- Full-time
- Remote
- Azure
- Computer Science
- System design
Quick apply
4d
Sr. AI System Engineer (Gen AI)
Ipeople Infosysteams LLC —Remote
- ₹40,00,000 - ₹60,00,000 a year
- Full-time
- Remote
- Management
- Computer Science
- Java
Quick apply
Senior Software Engineer
Enfycon INC —Remote
- Remote
- Java
- Databases
- JavaScript
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3d
AWS QA Engineer (Contract)
Aaryavin Services —Remote
- ₹90,000 - ₹1,40,000 a month
- Remote
- Java
- AWS
- APIs
- Paid time off
- Work from home
Quick apply
4d
Senior Software Engineer-Java
3Pillar —Remote
- Full-time
- Remote
- Oracle
- English
- Java
Java Technical Lead
3Pillar —Remote
- Full-time
- Remote
- Oracle
- Java
- SQL
Technical Lead
AxisMaxlife —Remote
- Remote
- Computer Science
- System design
- Java
8d
Dot Net Developer
Citta Solutions —Remote
- ₹40,000 a month
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Java
Backend Software Engineer
A-Z for Remote jobs —Remote
- ₹3,39,113.28 - ₹7,33,463.52 a year
- Remote
- DevOps
- No experience needed
- Java
- Work from home
Quick apply
6d
Lead Performance Engineer for Work From Home
focalworks solution pvt ltd —Remote
- ₹1,50,000 - ₹2,50,000 a month
- Remote
- Java
- AWS
- APIs
- Work from home
Quick apply
API Gateway Migration Engineer (WSO2 to Kong)
ProbeStack —Remote
- ₹3,60,000 - ₹6,00,000 a year
- Full-time
- Remote
- Azure
- DevOps
- Java
- Work from home
Quick apply
Senior Platform Engineer
Insight Software —Remote
- Full-time
- Remote
- DevOps
- English
- Java
AI engineer
MyData Insights Private Limited —Remote
- Remote
- Azure
- Computer Science
- Java
Quick apply
Software Manager (Java based)
Axletree Solutions Pvt. Ltd —Remote
- Full-time
- Remote
- Azure
- Management
- Computer Science
Quick apply

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L2 Support Engineer

Netomi -
Remote

Quick apply

Job details

Full-time

Qualifications

Salesforce
Technical support
Java
Administrative experience
JavaScript
APIs
Business requirements
AI
HTML
MySQL
SDLC

Full job description

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role

The support engineer at Netomi will be a Subject Matter Expert on Netomi’s offerings from Product, Technical and Business perspectives. The person will develop in-depth knowledge of the Product Offering, work in a customer-facing mode and be able to manage multiple projects at a time.

Responsibilities

In Depth understanding of Netomi systems - AI Studio, Backend Architecture, Agent Desk Integrations.
Understanding of business requirements for our different customers and how they can be solved through AI Studio.
Participate in the software development lifecycle to learn the new system/feature.
Responsible for resolving the ticket queue through Zendesk.
Coordinating and leading troubleshooting through incident management.
Creating documents and maintaining our internal knowledge base.
Improving our internal processes between teams and support.
Assist and own production setups in client environments .
Own and report SLA and other key metrics.
Participate in a 24x7 rotational shift.

Requirement

5-6 years of experience in both administrative roles and technical support, specializing in Zendesk and API integrations.
Proficient in Java and HTML, enhancing technical capabilities for comprehensive support.
Proven track record of positively impacting organizations through the development and implementation of standard operating practices.
Familiarity with start-up environments, demonstrating adaptability to dynamic work settings.
Strong ability to navigate and excel in fast-paced and evolving work environments, with a specific background in technical support roles.
Respond to customer inquiries and support requests via phone, email, or chat
Identifies workaround for bug fixes and support L1 in any issue(s) that they are unable to resolve
Deep understanding of tools like Postman/Datadog/Workato
Collaborate with different teams Ex: DA/Product/CS Dev/QA for effective troubleshooting of customer issues
Troubleshoot and resolve technical issues related to Java and MySQL
Good knowledge of JavaScript with the ability to identify code-level issues and rectify
Write custom scripts and code snippets to automate support tasks and improve support processes.
Collaborate with development teams to resolve complex technical problems.
Expert level understanding of troubleshooting agent desk like Salesforce/Zendesk/Genesys.
Creates and Documents knowledge base articles
Ability to train New Hires in the team on Process, Product and Technology
Effectively mentors multiple L1s in the context of support

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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engineer java architecture jobs in remote

L2 Support Engineer

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Full Stack Developer

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Sr. AI System Engineer (Gen AI)

Senior Software Engineer

AWS QA Engineer (Contract)

Senior Software Engineer-Java

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Technical Lead

Dot Net Developer

Backend Software Engineer

Lead Performance Engineer for Work From Home

API Gateway Migration Engineer (WSO2 to Kong)

Senior Platform Engineer

AI engineer

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