kolkata west bengal survey Jobs – 73 Open Jobs Today

Receptionist and telecaller
PK TVS SERVICE CENTER —New Town, Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Commuter assistance
- Cell phone reimbursement
Quick apply
10d
Site Engineer- Signal
Egis Group —Kolkata, West Bengal
- Full-time
- AutoCAD
- Electrical experience
- Diploma
Quick apply
Sales Officer
Hindustan Feeds —Shrirampur, West Bengal
- Full-time
- Sales
- B.Sc
- Master's degree
- Health insurance
- Paid time off
Civil Design Engineer
THE CAREER LINE —Salt Lake, Kolkata, West Bengal
- ₹10,00,104.47 - ₹14,00,448.72 a year
- Full-time
- AutoCAD
- Civil engineering
- Schematics
- Health insurance
- Life insurance
Quick apply
7d
Service Engineer
HYDRO ENERGY SOLUTION —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Schematics
- Electrical experience
- Plumbing
- Paid time off
- Paid sick time
Quick apply
10d
CIVIL DRAUGHTSMAN
DYNAMIC PROJECTS (P) LTD —Ultadanga, Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- AutoCAD
- Civil engineering
- Bachelor's degree
- Health insurance
Quick apply
14d
Business development Specialist
ABB —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- In-person
UK VOICE PROCESS
Oberlo Communications Pvt Ltd —Salt Lake, Kolkata, West Bengal
- ₹12,000 - ₹25,000 a month
- Full-time
- English
- Master's degree
- In-person
Quick apply
US Night Shift International Outbound Appointment Setting Process
Bello Vista Technologies —Kolkata, West Bengal
- Email
- English
Filed Sales Executive For Pest Control Industry
ECO PULSE PEST MANAGEMENT —Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Content Writer
innofied —Kolkata, West Bengal
- Full-time
- Writing skills
- English
- IT
- Health insurance
Regional Sales Manager
Subhasree Projects —Kolkata, West Bengal
- Management
- English
- Microsoft Office
Quick apply
Digital Marketing Executive
Admitek —Kolkata, West Bengal
- Email
- English
- Master's degree
- Bachelor's degree

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Assistant Surveyor (Transmission Line)
P.K Dutta & Co —Naihati, Kolkata, West Bengal
Basic knowledge of AutoCAD is an added advantage. Assist senior surveyors during field surveys. Basic knowledge of land surveying and measurements.
₹9,000 - ₹20,000 a month
Quick apply
13d

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Receptionist and telecaller

PK TVS SERVICE CENTER
New Town, Kolkata, West Bengal

Quick apply

Job details

Permanent | Fresher | Full-time
₹10,000 - ₹15,000 a month
10 days ago

Benefits

Internet reimbursement
Commuter assistance
Cell phone reimbursement

Qualifications

CRM software
Sales
Salesforce
Data entry
Telemarketing
Communication skills

Full job description

1. Customer Outreach

Inbound Calls: Answering calls from customers and providing information or assistance based on their queries.
Outbound Calls: Making calls to potential clients or existing customers for various purposes like sales, promotions, surveys, or service reminders.

2. Sales and Lead Generation

Product/Service Promotion: Telecallers are often tasked with promoting the company’s products or services. They may need to convince leads to make purchases or take further action.
Cold Calling: Calling prospective customers who have not shown interest yet, introducing products/services, and generating interest.
Lead Qualification: Assessing whether a potential lead is worth pursuing based on specific criteria like budget, interest level, etc.

3. Customer Relationship Management

Customer Support: Offering support or troubleshooting to resolve customer issues, complaints, or queries.
Follow-Up Calls: Ensuring customer satisfaction through follow-up calls and maintaining long-term relationships.

4. Data Entry and Record Keeping

Updating CRM Systems: Recording information about calls, including customer details, sales conversions, feedback, and follow-up actions.
Managing Databases: Maintaining and updating customer or client databases.

5. Meeting Targets and Reporting

Sales Targets: Achieving sales or call-related targets, which may include quotas for successful conversions, call volumes, or customer satisfaction scores.
Reporting: Preparing and submitting daily, weekly, or monthly reports about call statistics, progress, and outcomes.

6. Providing Product/Service Information

Explanation of Products/Services: Providing clear and concise information to customers regarding the company's offerings, pricing, and benefits.
Clarifying Doubts: Addressing any customer doubts or queries related to products/services.

7. Feedback Collection and Market Research

Surveys and Feedback: Conducting surveys to gauge customer satisfaction and gather insights about products or services.
Market Research: Identifying market trends or customer needs that can inform business strategies.

8. Handling Objections

Overcoming Objections: During sales calls, telecallers need to address customer objections effectively by providing convincing answers and solutions.

Skills Required for a Telecaller:

Communication Skills: Clear and confident speaking abilities to convey messages effectively.
Listening Skills: Understanding customer needs by actively listening to their concerns.
Persuasion Skills: Being able to convince customers to take action (e.g., buy a product, sign up for a service).
Problem-Solving Abilities: Offering solutions to customer issues or complaints.
Patience: Handling difficult calls and managing customer frustration calmly.

Tools Commonly Used:

CRM Software: For managing customer interactions, tracking calls, and following up.
Dialers: Automatic systems for dialing numbers and managing call queues.
Email and Messaging Systems: To follow up on calls or provide additional information after conversations.

In summary, a telecaller's job involves making or receiving calls, promoting products or services, handling customer queries, managing databases, and achieving sales or service-related goals. Effective telecallers are typically skilled in communication, problem-solving, and customer service.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Internet reimbursement

Work Location: In person

Quick apply

Refine Your Search

survey jobs in kolkata west bengal

Receptionist and telecaller

Site Engineer- Signal

Sales Officer

Civil Design Engineer

Service Engineer

CIVIL DRAUGHTSMAN

Business development Specialist

UK VOICE PROCESS

US Night Shift International Outbound Appointment Setting Process

Filed Sales Executive For Pest Control Industry

Content Writer

Regional Sales Manager

Digital Marketing Executive

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