uttarakhand department manager Jobs – 109 Open Jobs Today

Mgr-Front Office I
Marriott International, Inc —Tehri, Uttarakhand
- Full-time
- No experience needed
- 12th Pass
- Front desk
Associate Rakshak Manager - Defence
AxisMaxlife —Dehradun, Uttarakhand
1d
HR Recruiter
EAPRO Global Limited —Roorkee, Uttarakhand
- ₹18,000 - ₹25,000 a month
- Microsoft Word
- Microsoft Excel
- Master's degree
- Health insurance
Quick apply
11h
Restaurant Manager
Arteva Consulting private limited —Dehradun, Uttarakhand
- ₹20,000 - ₹40,000 a month
- Weekend availability
- Hospitality
- Customer service
- Bachelor's degree
- Flexible schedule
Quick apply
4h
Assistant Manager - Outlet
Hyatt Regency Dehradun —Dehradun, Uttarakhand
- Full-time
- Hospitality
- Diploma
- Restaurant
Guest Experience Manager
IHCL —Uttarakhand
- Hospitality
- English
- Master's degree
City Admission Manager-Offline Sales
VPL —Dehradun, Uttarakhand
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Bachelor's degree
- Recruiting
- In-person
- Health insurance
- Paid sick time
Quick apply
9d
Associate Territory Manager - HDR
DHL —Rudrapur, Dehradun, Uttarakhand
- Email
- Management
- Up to 50% travel
- Sales
- Health insurance
- Paid time off
9d
Zone leader ( Outreach )
Aasraa Trust —Dehradun, Uttarakhand
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
Quick apply
Associate, Program Operations
Room to Read —Uttarakhand
- Full-time
- Master's degree
- Education
- Bachelor's degree
- Health insurance
Social Media Manager
Studio Underground —Dehradun, Uttarakhand
- ₹25,000 - ₹32,000 a month
- Marketing
- Bachelor's degree
Human Resources Manager
Hyatt Regency Dehradun —Dehradun, Uttarakhand
- Hospitality
- Administrative experience
- Bachelor's degree
3d
Purchase Executive
KSSGG builders and engineers. —Dehradun, Uttarakhand
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Flexible schedule
Quick apply
Butler
Hyatt Regency Dehradun —Dehradun, Uttarakhand
- Full-time
- Administrative experience
- Diploma
- Communication skills
Beverage Manager
Hyatt Regency Dehradun —Dehradun, Uttarakhand
- Full-time
- Hospitality
- Diploma
- Restaurant
Social Media Manager
RAV Group India Pvt Ltd —Clement Town, Uttarakhand
- ₹18,000 - ₹25,000 a month
- Full-time
- Marketing
- Social media management
- Bachelor's degree
- Work from home
- Flexible schedule
Quick apply
10d
Assistant Manager - Human Resources & Training
Marriott International, Inc —Dehradun, Uttarakhand
- Full-time
- Customer service
- No experience needed
- Bachelor's degree
9d
Housekeeping Associate
Foxoso Hospitality Pvt Ltd —Rishikesh, Uttarakhand
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
- Food provided
Quick apply
8d
Corporate Sales Manager – Hospitality Industry
The Solitaire Hotel —Dehradun, Uttarakhand
- ₹40,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
Quick apply
Sales Manager
Rohan Motors Limited —Dehradun, Uttarakhand
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply

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Mgr-Front Office I

Marriott International, Inc -
Tehri, Uttarakhand

Apply Now

Job details

Full-time

Qualifications

Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26055446
Job CategoryRooms & Guest Services Operations
LocationKhasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India, 249175
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

department manager jobs in uttarakhand

Mgr-Front Office I

Associate Rakshak Manager - Defence

HR Recruiter

Restaurant Manager

Assistant Manager - Outlet

Guest Experience Manager

City Admission Manager-Offline Sales

Associate Territory Manager - HDR

Zone leader ( Outreach )

Associate, Program Operations

Social Media Manager

Human Resources Manager

Purchase Executive

Butler

Beverage Manager

Social Media Manager

Assistant Manager - Human Resources & Training

Housekeeping Associate

Corporate Sales Manager – Hospitality Industry

Sales Manager

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