Tamil Nadu Servicenow tool monitor Jobs – 105 Open Jobs Today

Senior Security MS Engineer - Firewall
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
14d
TechOps-DE-CloudOps-DevOps Engineer-Java-Senior
EY —Chennai, Tamil Nadu
- Hybrid work
- Azure
- Oracle
- DevOps
Security Managed Services Engineer (L2)
NTT DATA —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
ServiceNow Support + QA
IMPRONICS DIGITECH PRIVATE LIMITED —Chennai, Tamil Nadu
- Software troubleshooting
Quick apply
Application Development Senior Manager - Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- DevOps
- Master's degree
BMC Control-M Lead Engineer
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹8.00 - ₹12.50 an hour
- Full-time
- Windows
- Scripting
- Linux
Technical Project Manager - Project Management - Chennai, India
Photon —Chennai, Tamil Nadu
- Computer Science
- Project management
- Bachelor's degree
Lead Engineer
Guidehouse —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
2d
Manager - Global Process
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Data analysis skills
- English
- Analysis skills
- Health insurance
8h
Manager- Production Support
MASTER MIND CONSULTANCY —Chennai, Tamil Nadu
- ₹22 - ₹23 an hour
- Software troubleshooting
- Java
- Master's degree
Quick apply
SSA -Production Support
MASTER MIND CONSULTANCY —Chennai, Tamil Nadu
- ₹10 - ₹14 an hour
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
18h
PMO Lead
Mobolutions —Chennai, Tamil Nadu
- Full-time
- PMP
- Agile
- Communication skills
Applications Support Senior Analyst- Assistant Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Oracle
- Data analysis skills
- Databases
Splunk Development & Administration Cyber Security Analyst
Sopra Steria —Chennai, Tamil Nadu
- Full-time
- Azure
- Windows
- AWS
Quick apply
10d
Service Now CSM Senior Developer
Phygital Insights —Chennai, Tamil Nadu
- Full-time
- Customer service
- ERP systems
- JavaScript
SRE Manager
Forbes Advisor —Chennai, Tamil Nadu
- Weekend availability
- Hybrid work
- Azure
- DevOps
- Research
Quick apply
Senior Manager- Production Support
MASTER MIND CONSULTANCY —Chennai, Tamil Nadu
- ₹34 an hour
- Oracle
- Software troubleshooting
- Java
Quick apply
5d
.Net Support
Phygital Insights —Chennai, Tamil Nadu
- Weekend availability
- Azure
- Software troubleshooting
- Databases
Onboarding Specialist
Caprice Cloud Solutions Pvt Ltd —Coimbatore, Tamil Nadu
- Master's degree
- Bachelor's degree
- JavaScript
Quick apply
Senior AWS Operations Engineer
Hapag-Lloyd AG —Chennai, Tamil Nadu
- Windows
- AWS
- Analysis skills
- Health insurance

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Senior Security MS Engineer - Firewall

NTT DATA -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
14 days ago

Qualifications

Microsoft Outlook
Firewall
Analysis skills
Bachelor's degree
ServiceNow

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA).

You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals.
Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities.

As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures.

To thrive in this role, you need to have:

Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow.
Proficiency in active listening, with techniques like paraphrasing and probing for further information.
Excellent planning skills, able to anticipate and adjust to changing circumstances.
Strong ability to communicate and engage across different cultures and social groups.
Adaptability to changing conditions and flexibility in approach.
Client-focused mindset, always putting their needs and positive experience first.
A positive outlook and the ability to work well under pressure.
Willingness to put in longer hours when necessary.
Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

servicenow tool monitor jobs in tamil nadu

Senior Security MS Engineer - Firewall

TechOps-DE-CloudOps-DevOps Engineer-Java-Senior

Security Managed Services Engineer (L2)

ServiceNow Support + QA

Application Development Senior Manager - Vice President

BMC Control-M Lead Engineer

Technical Project Manager - Project Management - Chennai, India

Lead Engineer

Manager - Global Process

Manager- Production Support

SSA -Production Support

PMO Lead

Applications Support Senior Analyst- Assistant Vice President

Splunk Development & Administration Cyber Security Analyst

Service Now CSM Senior Developer

SRE Manager

Senior Manager- Production Support

.Net Support

Onboarding Specialist

Senior AWS Operations Engineer

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