Kochi Kerala Operations team leader Jobs – 128 Open Jobs Today

Network Operations Global Lead
EY —Kochi, Kerala
- Computer networking
16h
Monitoring And Data Management - Infrastructure And Operations
EY —Kochi, Kerala
- Master's degree
- Project management
- Bachelor's degree
2d
CBS-BMC-BMC Enablement-Coordination and Enablement-Sr Associate
EY —Kochi, Kerala
- Microsoft Powerpoint
- Microsoft Word
- Azure
Senior Hardware Design Engineer
Resolute Dynamics LLC —Edapally, Kochi, Kerala
- ₹1,20,000 - ₹1,50,000 a month
- Full-time
- Assembly
- Analysis skills
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
3d
Lead I - Data Engineering
UST Global —Kochi, Kerala
- Customer service
- Data analysis skills
- SQL
10d
Security Analyst
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Flexible schedule
Restaurant General Manager
Sapphire Foods India —Kochi, Kerala
- Hospitality
- Customer service
- Bachelor's degree
HRBP (IT industry)
ThomsunInfocareLLP —Kochi, Kerala
Quick apply
Senior System Specialist (L3)
Cyncly —Kochi, Kerala
- Full-time
- Azure
- Computer Science
- Windows
Team Lead - B2C Sales
SLBS MARKLANCE —Kochi, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- Analysis skills
- In-person
- Health insurance
- Paid time off
Quick apply
BMC Technology Enablement - Generalist-Senior Associate-APAC And UK
EY —Kochi, Kerala
- Weekend availability
- Microsoft Word
- English
- Windows
Team Manager - Sales & Marketing
Technovalley Software India Pvt Ltd —Kochi, Kerala
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
3d
Industry Group Enabler
EY —Kochi, Kerala
- Master's degree
- Analysis skills
- Bachelor's degree
field collection executive (ernakulam
PROGRESSIVE RESOLUTONS PVT LTD —Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Driving
- Travel
- Accounting
Quick apply
Associate, Treasures Relationship Manager, Consumer Banking Group
DBS Bank —Kochi, Kerala
- Full-time
- Sales
- Master's degree
- Bachelor's degree
SR. SERVICE DESK ENGINEER (L2)
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Global Payroll IT Client Service Owner
Strada Global —Kochi, Kerala
- Spanish
- Microsoft Excel
- Computer Science
- Health insurance
- Paid time off
TechOps-ITSM-Service Mgmt-Manager
EY —Kochi, Kerala
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Health insurance
VP - Head of Sales – Global Markets
ValueMentor —Kochi, Kerala
- Full-time
- Business development
Clinical Education & Training Specialist (Dental Implant & Digital Workflow)
ROOTT —Kochi, Kerala
- Full-time
- CRM software
- English
- Bachelor's degree
Quick apply

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Network Operations Global Lead

EY -
Kochi, Kerala

Apply Now

Job details

16 hours ago

Qualifications

LAN
Computer networking
ServiceNow

Full job description

Location: Kochi

Other locations: Anywhere in Country

Salary: Competitive

Date: 4 Jun 2026

Job description

Requisition ID: 1714471

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Network Operations Global Lead

Job Summary:

The Network Operations Lead – Associate Director is responsible for leading the global operations of EY’s enterprise network infrastructure, including WAN, LAN, and WiFi, supporting over 400K users across 650+ offices in more than 150 countries. This role provides strategic and operational leadership to drive service stability, performance, and continuous improvement across network operations. It oversees major incident and outage management, change and problem management, and ensures adherence to service excellence standards. The role partners closely with product engineering, monitoring, and vendor teams to enhance network observability, enable proactive issue detection, and drive reliability improvements. As a senior leader, it acts as the highest point of escalation for complex network issues, while also leading global teams, influencing stakeholders, and driving transformation initiatives to ensure resilient, scalable, and business-aligned network services.

Job Description

Provide leadership, direction, and oversight for day-to-day global network operations, ensuring high availability and performance of WAN, LAN, and WiFi services across all EY locations.
Ensure consistent delivery of seamless network connectivity to enable employees to effectively utilize business applications, including M365 services.
Act as the primary escalation point for critical network issues, driving timely resolution and maintaining service stability.
Lead advanced troubleshooting and restoration activities for complex network incidents, applying deep technical expertise to minimize downtime.
Drive adoption of best practices in service management tools (e.g., ServiceNow), AI and Agentic AI solutions to improve incident resolution times and enhance user perception.
Implement and continuously enhance processes for error-free change execution, configuration management, and operational readiness.
Monitor and drive improvements in network performance metrics, ensuring adherence to SLAs and key operational targets.
Lead monthly operational reviews, identifying trends, gaps, and opportunities to improve network reliability and user experience.
Proactively reduce incident volumes and outage durations through data-driven improvement initiatives.
Collaborate closely with network product engineering and cross-functional IT teams to enhance network infrastructure stability, scalability, and resilience.
Provide thought leadership in identifying emerging risks, trends, and opportunities for enhancing network performance.
Advise business and IT stakeholders on network capabilities, best practices, and strategic improvements.
Drive service management excellence by ensuring vendors meet defined SLAs and performance expectations.
Govern managed service providers delivering network operational support, ensuring alignment with EY standards and objectives.
Champion innovation and transformation within Network Operations by driving automation initiatives and modern operational practices.
Enhance network observability capabilities to enable proactive detection and resolution of issues before business impact occurs.
Promote adoption of advanced monitoring and analytics to improve operational insights and decision-making.
Ensure all operational activities comply with EY policies, IT service processes, and regulatory requirements.
Maintain adherence to operational readiness standards, minimizing risk and ensuring consistent service delivery.
Lead, mentor, and develop a high-performing global team, fostering a culture of accountability, collaboration, and continuous learning.
Manage staffing, performance reviews, and alignment of roles and responsibilities based on individual strengths and business needs.
Provide coaching and guidance to ensure team effectiveness and alignment with organizational objectives.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Apply Now

Refine Your Search

operations team leader jobs in kochi kerala

Network Operations Global Lead

Monitoring And Data Management - Infrastructure And Operations

CBS-BMC-BMC Enablement-Coordination and Enablement-Sr Associate

Senior Hardware Design Engineer

Lead I - Data Engineering

Security Analyst

Restaurant General Manager

HRBP (IT industry)

Senior System Specialist (L3)

Team Lead - B2C Sales

BMC Technology Enablement - Generalist-Senior Associate-APAC And UK

Team Manager - Sales & Marketing

Industry Group Enabler

field collection executive (ernakulam

Associate, Treasures Relationship Manager, Consumer Banking Group

SR. SERVICE DESK ENGINEER (L2)

Global Payroll IT Client Service Owner

TechOps-ITSM-Service Mgmt-Manager

VP - Head of Sales – Global Markets

Clinical Education & Training Specialist (Dental Implant & Digital Workflow)

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