kolkata west bengal partnership manager Jobs – 109 Open Jobs Today

Operations Manager II
Concentrix —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Accounting
- Data entry
Customer Success Manager
YuCollect —Kolkata, West Bengal
- Full-time
- Travel
- Financial services
Relationship Manager
Franklin Templeton Investments —Kolkata, West Bengal
- Email
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Health insurance
Relationship Manager
Royal Enclave —New Town, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer skills
- In-person
- Communication skills
- Food provided
Quick apply
AGM - Mobility & Enterprise
Vodafone Idea —Kolkata, West Bengal
Senior Marketing Manager – Affiliate Marketing Manager
Zivanta Analytics —Kolkata, West Bengal
- Marketing
- Analysis skills
- Bachelor's degree
Sales & Marketing Manager
Jyotirmoy Education & Welfare Foundation —Kolkata District, West Bengal
- ₹25,000 - ₹50,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
- Paid time off
- Cell phone reimbursement
Quick apply
8d
Business Development / Project Manager
Utkarsh India —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- Manufacturing
Business Development Manager – Enterprise Telephony / CPaaS / AI Communication Solutions
Web Spiders —Kolkata, West Bengal
- Full-time
- Sales
- In-person
- AI
Fundraiser
Rural Health Care Foundation —Kolkatta G.P.O., Kolkata, West Bengal
- ₹75,000 - ₹1,00,000 a month
- Full-time
- Research
- Budgeting
- In-person
- Cell phone reimbursement
- Work from home
Quick apply
11d
Technologist Product Development
bp —Kolkata, West Bengal
- Full-time
- Research
- Travel
- Manufacturing
Sales Manager
Hunteyed Tech PVT LTD —Belgharia, Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- Bachelor's degree
Quick apply
Senior Marketing / Business Development Manager
Baid Power Services —Kolkata, West Bengal
- Marketing
- Master's degree
- Business development
Client Manager - Digital Trust
BSI —Kolkata, West Bengal
- Full-time
- Public speaking
- English
- Business development
Engineer - Service (Kolkata)
Hach —Kolkata, West Bengal
- Full-time
- Remote
- English
- Microsoft Office
- Travel
- Health insurance
- Work from home
Manager - Audit & Quality Assurance
Medhavi —Kolkata, West Bengal
- Microsoft Outlook
- Master's degree
- Education
Quick apply
Project Sales / Dy. Manager/ Manager
Utkarsh India —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- Internship
Business analyst or business development manager
HTSM Technologies —Kolkata, West Bengal
- Computer Science
- Sales
- Master's degree
Manager - Medical Affairs
Clirnet —Kolkata, West Bengal
- Medicine
- Bachelor's degree
- Communication skills
Quick apply
Manager - Circle Tax and Regulatory
Vodafone Idea —Kolkata, West Bengal
- Accounting
- Communication skills

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Operations Manager II

Concentrix -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Continuous improvement
Accounting
Data entry
Management reporting
Leadership
Communication skills

Full job description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction.
Establish & Manage Relationships / Engagement with the Clients.
Organize resources, set goals, execute Executives and client strategies and responsible for reporting.
Responsible for following agreed governance model, escalation & communication plan.
Ensure that team members achieve agreed standards in relation to their job assignments.
Ensure training of new staff on the corporate policy and rules
Ensure that the buddy system is implemented ensuring consistent performance delivery, without disruption.
Monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth.
Taking weekly and monthly calls with clients to understand the expectations from the teams and provide updates.
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in the process.
Coach & mentor Team lead enabling them to manage effectively.
Hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management
Ensure that all internal customer queries are followed up in a timely manner.
Collaborate with internal teams.
Be the Key contact for all problems and queries with specific business assigned.
Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention.
Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct reports and their associates, including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements.
Host Business reviews on a regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events.
Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support.
Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner.
Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement

Key skills & knowledge:

Ability to handle ad-hoc client requests.

Ability to prepare and present reviews to the clients.
Ability to work with teams and identify possible innovation opportunities that can be implemented to augment the existing process/systems /tools and make a suggested pitch to the client.
Keep the highest level of sense check on mental wellbeing of the staff and work with the concerned teams to improve wellness strategies, both with client as well as with internal teams
Expertise to lead and guide any new incubation projects being driven by the client as well as internally.
Green belt certification - highly desirable
Action Oriented, Integrity and Trust, Perseverance
Problem Solving, Drive for results and leadership skills.
Managing & measuring work
Ability to handle pressure.
Very good finance and accounting skills
Problem solving, analytical and data entry mastery.
Excellent verbal and written communication skills
Strong external and management reporting skills
Product SME
4+ years exp in the Travel / Aviation field – preferred

Educational qualification: Graduation

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Apply Now

Refine Your Search

partnership manager jobs in kolkata west bengal

Operations Manager II

Customer Success Manager

Relationship Manager

Relationship Manager

AGM - Mobility & Enterprise

Senior Marketing Manager – Affiliate Marketing Manager

Sales & Marketing Manager

Business Development / Project Manager

Business Development Manager – Enterprise Telephony / CPaaS / AI Communication Solutions

Fundraiser

Technologist Product Development

Sales Manager

Senior Marketing / Business Development Manager

Client Manager - Digital Trust

Engineer - Service (Kolkata)

Manager - Audit & Quality Assurance

Project Sales / Dy. Manager/ Manager

Business analyst or business development manager

Manager - Medical Affairs

Manager - Circle Tax and Regulatory

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