Remote Technical associate Jobs – 107 Open Jobs Today

Customer Success Operations Associate
Augusta Hitech Soft Solutions —Remote
- Full-time
- Remote
- Administrative experience
- Data entry
1d
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- Full-time
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- Azure
- Computer Science
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Associate Staff Engineer, Atlassian
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- Full-time
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- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Business Development Associate
MGS ROBOTICS —Remote
- ₹3,00,000 - ₹4,20,000 a year
- Part-time
- Remote
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
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Quick apply
5d
Learning Programs Specialist (1 year Contract)
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- Full-time
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- Organizational skills
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13d
Microsoft Dynamics 365 Marketing Consultant (Customer Insight)
profesional labs It —Remote
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Remote
- Computer Science
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- Bachelor's degree
Quick apply
Associate Manager – SEO
vSplash Techlabs —Remote
- Email
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Data Engineering Technical Lead
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- Email
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Technical Sales Associate/Business Development Associate
Xongl —Remote
- Remote
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PHP Laravel Developer
Miracuves —Remote
- ₹9,000 - ₹15,000 a month
- Full-time
- Remote
- Computer Science
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7d
HyperCare Consultant - Entra ID
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- Hybrid work
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Engagement Manager - Remote Nonprofit Accounting Manager
Sutro Li —Remote
- Full-time
- Remote
- Project management
- QuickBooks
- Paid holidays
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Executive - Sales and Technical Services (F/M/D)
SurTec Chemicals India Pvt. Ltd. —Remote
- Remote
- B.Sc
- Bachelor's degree
14d
L2 NOC Five9 Engineer
Anovia —Remote
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
- Paid time off
13d
Online AI Educator (K–10) | Australian Curriculum | Remote
Fzta —Remote
- ₹350 an hour
- Part-time
- Remote
- Machine learning
- AI
- Communication skills
Quick apply
Applied AI Engineer (Automation)
Fusemachines —Remote
- Full-time
- Remote
- Azure
- Master's degree
- Databases
Solution Architect, Networking- US hours
Fivetran —Remote
- Full-time
- Remote
- Azure
- AWS
- Computer networking
- Health insurance
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Research Fellow
Good Business Lab —Remote
- Remote
- Doctoral degree
- Research
- Project management
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Quick apply
Senior Info Sec Engineer
Cimpress —Remote
- Remote
- Azure
- AWS
- SDLC
- Work from home
Quick apply
Senior Technical Consultant, Platform Engineering - Azure
AHEAD —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps

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Customer Success Operations Associate

Augusta Hitech Soft Solutions
Remote

Apply Now

Job details

Full-time
1 day ago

Qualifications

Operations management
Administrative experience
Data entry

Full job description

Required Skills: Customer Success, Operations Management
Working Shift: 40
Country: India

Name of the position: Customer Success Operations Associate

Location: Chennai/ Coimbatore

No. of resources needed : 01

Mode: Fulltime

Shift : US shift (7pm to 4am IST)

Years of experience: 1+ Years

Responsibilities :

1. Administrative Support: Handle routine paperwork, data entry, and documentation maintenance, such as updating client profiles, knowledge bases, internal reports, and writing drafts of Statements of Work (SOWs) for review by Account Managers.

2. Scheduling and Coordination: Schedule interviews for new resources, client meetings, or training sessions; coordinate cross-functional activities like resource allocation and collaborate with the Talent Acquisition team on sourcing, screening, and onboarding needs.

3. Onboarding and Offboarding Resources: Manage the end-to-end process for onboarding new team members or consultants (e.g., setup in systems, training coordination, and Background Verification/BGV processes) and offboarding (e.g., access revocation, knowledge transfer) to ensure compliance and seamless transitions.

4. Logistics Management: Coordinate shipments of equipment like laptops or other hardware for resources, tracking delivery and resolving any delays.

5. Timesheet and Compliance Follow-Up: Monitor and follow up on timesheets for resources, ensuring accuracy, timely submission, and compliance with company policies or client contracts; assist with BGV follow-ups as needed.

6. Issue Resolution for Resources: Address day-to-day issues faced by resources (e.g., technical glitches, access problems, or workflow bottlenecks) through ticket management, escalation to relevant teams, and quick fixes.

7. Reporting and Metrics Tracking: Compile basic reports on resource utilization, account health, or operational metrics; prepare monthly client meeting reports summarizing key discussions, action items, and outcomes; assist in drafting Quarterly Business Review (QBR) reports with data aggregation, visualizations, and initial insights to support AM presentations.

8. Process Optimization: Identify inefficiencies in CS operations, automate repetitive tasks (e.g., notifications or reports), and maintain internal systems like CRMs or customer success platforms.

9. Cross-Functional Collaboration: Work with HR, IT, finance, Talent Acquisition, and other departments to streamline processes, such as billing inquiries, support tickets, or SOW finalizations.

Apply Now

Refine Your Search

technical associate jobs in remote

Customer Success Operations Associate

Network Specialist

Associate Staff Engineer, Atlassian

Business Development Associate

Learning Programs Specialist (1 year Contract)

Microsoft Dynamics 365 Marketing Consultant (Customer Insight)

Associate Manager – SEO

Data Engineering Technical Lead

Technical Sales Associate/Business Development Associate

PHP Laravel Developer

HyperCare Consultant - Entra ID

Engagement Manager - Remote Nonprofit Accounting Manager

Executive - Sales and Technical Services (F/M/D)

L2 NOC Five9 Engineer

Online AI Educator (K–10) | Australian Curriculum | Remote

Applied AI Engineer (Automation)

Solution Architect, Networking- US hours

Research Fellow

Senior Info Sec Engineer

Senior Technical Consultant, Platform Engineering - Azure

I want to receive the latest job alerts for technical associate in remote

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