Marcom Jobs

Chief Manager - MarCom, Sales and Delivery Services
Siemens —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- Customer service
2d
Tele Calling Executive
Redefine Marcom Pvt. Ltd —Delhi, Delhi
- ₹16,000 - ₹25,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Sales - Engineer/ Sr. Engineer
Kirloskar Chillers —Lucknow, Uttar Pradesh
- Full-time
- Bachelor's degree
Graphic Designer Production
Gallagher —Amruthahalli, Bengaluru, Karnataka
- English
- Project management
- Bachelor's degree
- Health insurance
- Life insurance
Senior Release Engineer
Apple —Hyderabad, Telangana
- Azure
- DevOps
- AWS
Assistant Manager/ Deputy Manager - Marketing Communication (Thane, Maharashtra)
Voestalpine AG —Thane District, Maharashtra
- Full-time
- Engineering
- English
- Welding
Content Writer with an expertise in managing Social Media
Bigsea Marcom —Chittaranjan Park, Delhi, Delhi
- Social media management
- English
Brand & Marketing Communications Manager | Empor Marcom
Empor Marcom —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Salesforce
- Project management
Manager/Sr.Manager- Marcom, Employer Branding
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
Quick apply
Client Service Officer
Hue Marcom Services Pvt Ltd —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Quick apply
Business Development Manager ( Tech Sales )
The Marcom Avenue —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Sales
- Master's degree
Business Development Specialist
ABB —Faridabad, Haryana
- Online application
- Microsoft Powerpoint
- Microsoft Excel
- Business development
9d
HR Executive
Studio 27 Creative Media Works —Mumbai, Maharashtra
- Part-time
- Management
- Human resources
Marcom Executive
IKON Marketing Consultants —Ahmedabad, Gujarat
- Marketing
- English
- Microsoft Office
Senior Graphic Designer
SikhRI —Chandigarh
- Online application
- B.Sc
- English
- Bachelor's degree
Quick apply
Corporate Secretary-Associate Director
Accenture —Mumbai, Maharashtra
- Full-time
- Research
- Master's degree
- Analysis skills
Area Manager Specification
Hager Group —Mumbai, Maharashtra
Motion Graphics / 2D & 3D Video Editor
Yosh Marcom —Zirakpur, Punjab
- ₹15,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- In-person
- AI
Quick apply
Regional Marketing Coating
Merck Group —Mumbai, Maharashtra
- Full-time
- Sales
- Project management
- Bachelor's degree
Sr.Proposal Engineer
total automations solutions —Pune, Maharashtra
- Full-time
- Programmable logic controllers
- Electrical experience

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Chief Manager - MarCom, Sales and Delivery Services

Siemens -
Bengaluru, Karnataka

Apply Now

Job details

Permanent | Full-time
2 days ago

Qualifications

CRM software
Sales
Sales management
Customer service
Sales
Customer support
Diploma
Account management
Channel management
Communication skills
Marketing
Negotiation

Full job description

Hello visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make a difference by:

Customer engagement and relationship mgmt.
- Managing Customer Relationship across Siemens / Affiliated and Siemens carve out entities for win -win situation.
- Understand the customer requirements and offer them suitable products / solutions from GBS from respective business lines including digital offerings.
- Hosting customer visits and strategy discussions on select topics based on customer feedback and inputs.
- Engaging proactively with customers to understand satisfaction levels and interest in business growth and potential for collaboration.
- Supporting the customer feedback collection process (annual CSI) to ensure timely completion of surveys and reporting status and outcomes.
- Coordinates and streamlines GBS CRM activities per customer across the Hub / SU, ensuring “one GBS face to the customer”.
- Represents the “Voice-of-the-Customer” in GBS-internal formats and discussions, also about portfolio innovation.
- Plans and drives CRM activities on customer C-level / with key decision makers, in close collaboration with Hub BL CRMs.
Business sales support
- Drives and coordinates regional CRM / Sales planning and activities in close collaboration with Hub portfolio CRM and RAMs.
- Supports Hub portfolio CRM and RAMs, in particular with regard to sales planning, demand generation / marketing, and proposals Curating sales activities on-going and ensuring timely updates on highlights, lowlights and opportunities that need support for closure.
- Strategizing business expansion opportunities for the hub and key accounts in collaboration with Siemens business owners.
- Engaging customers through innovation events and/or topic specific workshops.
Marketing and Communications
- Partnering with Communications to help plan customer visits (in terms of logistics, readiness and formats).
- Supporting Hub head by collating inputs for CRM topics in multiple LT reviews, meetings and events.
- Strategizing content calendar and event calendar (annual) to ensure appropriate representation of service offerings.
- Lead and manage all internal communication with GBS partners and customer stakeholders from a content perspective to ensure standardization of messaging.
Market research and account development
- Scanning industry reports for benchmarking Siemens GBS offerings and portfolio vis-a-vis competition.
- Primary research to aid market share analysis and identification of growth opportunities within the Hub.
- Supporting customer conversations with appropriate business insights and market coverage highlights.
- Provides region-specific input into the development of new services, solutions, and portfolio innovations.

Your success is grounded in:

Need to have Degree with Engineering / Experienced Diploma / Any Degree with sales management / marketing / Channel management expertise and account development knowledge.
15 years plus experience in sales, marketing and customer service-oriented role with a focus on customer-centricity and innovation.
Knowing Siemens Processes (internal / external), products, Channel mgmt., Sales mgmt., Vertical market, Factory processes and End user market knowledge is preferable.
Proven work experience as a Customer Success Manager or similar customer support role.
Familiarity with CRM software and experience analyzing customer data.
Ability to build rapport and collaborate with others within the company and externally.
Understanding of customer success metrics and how to interpret them to drive customer satisfaction.
Excellent communication and negotiation skills.
Problem-solving aptitude and ability to handle issues with tact and diplomacy.
Ability to work independently in a flexible and fast-paced environment.

Join us and be yourself!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

Apply Now

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