Technopark Thiruvananthapuram Kerala Systems support engineer Jobs – 72 Open Jobs Today

L1 Support Engineer
Career Q —Thiruvananthapuram, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Health insurance
- Cell phone reimbursement
Quick apply
4d
Lead I - Software Testing
UST —Thiruvananthapuram, Kerala
- Java
- APIs
Quick apply
4d
Lead I - DevOps Engineering GitHub Enterprise CICD
UST —Thiruvananthapuram, Kerala
- Computer Science
- DevOps
- Bachelor's degree
Quick apply
4d
Lead II - MLOps
UST —Thiruvananthapuram, Kerala
- SQL
- Analysis skills
- Machine learning
Quick apply
4d
Lead I - Cloud Infrastructure Services
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Quick apply
4d
Site Reliability Engineer (SRE) – GCP & DevOps
UST —Thiruvananthapuram, Kerala
- DevOps
- System design
- Java
Quick apply
4d
Lead I QA Automation Engineer – API Testing & Java, Selenium
UST —Thiruvananthapuram, Kerala
- Java
- Analysis skills
- APIs
Quick apply
4d
Lead I - Snowflake Developer
UST —Thiruvananthapuram, Kerala
- Rotational shift
- Azure
- DevOps
- SQL
Quick apply
4d
Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)
UST —Thiruvananthapuram, Kerala
- Salesforce
- SQL
- AWS
Quick apply
4d
Developer III - Python
UST —Thiruvananthapuram, Kerala
- Azure
- DevOps
- AWS
Quick apply
4d
QA Lead
Blue Ripples Technologies —Thiruvananthapuram, Kerala
- Full-time
- Management
- Java
- JavaScript
4d
Lead II - Software Engineering-DAM and .Net
UST —Thiruvananthapuram, Kerala
- Azure
- APIs
Quick apply
4d
Sr. Lead Engineer -JAVA
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
Lead II - Software Engineering-Java, Kafka-ND
UST —Thiruvananthapuram, Kerala
- Java
- APIs
- Agile
Quick apply
4d
Lead I/ Lead II - SE- java, Spring boot, microservices, API
UST —Thiruvananthapuram, Kerala
- Java
- APIs
- Agile
Quick apply
4d
Principal Architect
IBS Software —Thiruvananthapuram District, Kerala
- Java
- Databases
- AWS
- Health insurance
DE-ET-Deployment Engineer Manager-GDS
EY —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Java
2d
Software Engineer-Full stack Developer (Dotnetcore +Â react)
NeST Digital —Thiruvananthapuram, Kerala
- Full-time
- System design
9d
RDKV, STB Architect
Infosys Limited —Thiruvananthapuram, Kerala
- JavaScript
- Software development
- Linux
Senior Manager, Engineering
ThoughtSpot —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Research
- Master's degree
- JavaScript

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L1 Support Engineer

Career Q
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Fresher | Full-time
From ₹15,000 a month
4 days ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Jira
TCP
ITIL Certification
Microsoft Outlook
Software troubleshooting
B.Sc
CCNA
LAN
Windows
Microsoft Office
Analysis skills
Science
Bachelor's degree
Zendesk
ITIL
Remote access software
IT support
DNS
ServiceNow
B.E.
TCP/IP
Account management
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

About the Role

(Freshers are welcome)

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware, software, network, and application-related issues while ensuring timely resolution and excellent customer service. The L1 Support Engineer serves as the first point of contact for technical support requests and escalates complex issues to higher support levels when required.

Key Responsibilities

Provide first-level technical support via phone, email, chat, and ticketing systems.
Diagnose and troubleshoot hardware, software, operating system, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
Log, track, and update incidents and service requests in the ticketing system.
Escalate unresolved issues to L2/L3 support teams with proper documentation.
Support Microsoft Windows, MS Office, Outlook, and Office 365 environments.
Assist users with password resets, account access, and basic security-related requests.
Monitor system alerts and ensure timely response according to SLA requirements.
Maintain IT asset inventory and documentation.
Provide excellent customer service and ensure user satisfaction.

Required Skills

Basic knowledge of Windows OS, Microsoft Office, and Office 365.
Understanding of networking fundamentals (LAN, WAN, Wi-Fi, TCP/IP, DNS).
Knowledge of ticketing tools such as ServiceNow, Jira, Zendesk, or Freshservice.
Basic hardware and printer troubleshooting skills.
Strong analytical and problem-solving abilities.
Good verbal and written communication skills.
Ability to work in shifts and manage multiple tasks effectively.

Qualifications

Any degree - Freshers can Also applied
BCA/B.Sc (IT/CS)/B.Tech/B.E. or equivalent qualification.
Freshers or candidates with up to 2 years of experience in IT Support, Help Desk, or Desktop Support.
Relevant certifications such as CompTIA A+, ITIL Foundation, Microsoft Fundamentals, or CCNA are an added advantage.

Preferred Skills

Experience with Active Directory and user account management.
Basic knowledge of VPN, Remote Desktop, and cloud-based support environments.
Familiarity with ITIL processes and SLA management

Pay: From ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

systems support engineer jobs in technopark thiruvananthapuram kerala

L1 Support Engineer

Lead I - Software Testing

Lead I - DevOps Engineering GitHub Enterprise CICD

Lead II - MLOps

Lead I - Cloud Infrastructure Services

Site Reliability Engineer (SRE) – GCP & DevOps

Lead I QA Automation Engineer – API Testing & Java, Selenium

Lead I - Snowflake Developer

Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)

Developer III - Python

QA Lead

Lead II - Software Engineering-DAM and .Net

Sr. Lead Engineer -JAVA

Lead II - Software Engineering-Java, Kafka-ND

Lead I/ Lead II - SE- java, Spring boot, microservices, API

Principal Architect

DE-ET-Deployment Engineer Manager-GDS

Software Engineer-Full stack Developer (Dotnetcore +Â react)

RDKV, STB Architect

Senior Manager, Engineering

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