Lucknow District Uttar Pradesh Operations lead Jobs – 157 Open Jobs Today

Duty Manager
Marriott International, Inc —Lucknow, Uttar Pradesh
- Full-time
- Hospitality
- No experience needed
- Administrative experience
10d
Cluster sales manager
gHRig People Solutions —Lucknow, Uttar Pradesh
- ₹12,00,000 a year
- Full-time
Quick apply
Business Development Manager – Franchise & Business Growth
NINOS CREATION PVT LTD —Lucknow, Uttar Pradesh
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Paid time off
- Flexible schedule
Quick apply
3d
Asst. Event Sales Manager
Expo India Connect —Lucknow, Uttar Pradesh
- ₹35,000 - ₹50,000 a month
- Master's degree
- Bachelor's degree
- In-person
Quick apply
Team Lead AR Physician Billing 22 July
Eclat Health Solutions —Lucknow, Uttar Pradesh
- Analysis skills
- Communication skills
Quick apply
Oil Territory Manager - Bazaar Sales
Mahindra & Mahindra Ltd —Lucknow, Uttar Pradesh
- Microsoft Excel
- Microsoft Office
- Master's degree
Assistant Outlet Manager - Food & Beverage
AccorHotel —Lucknow, Uttar Pradesh
- Full-time
- Management
- Team management
- Guest services
Quick apply
2d
AGM - Sales & Marketing
Troika —Gomtinagar, Lucknow, Uttar Pradesh
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Paid time off
Quick apply
14d
Finance Controller
Arch Design and Construction —Lucknow, Uttar Pradesh
- ₹35,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Cell phone reimbursement
Quick apply
Business Development Manager (BDM)
Arambh Influence —Lucknow, Uttar Pradesh
- ₹20,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
Sales Head - Solar
Mounee Consulting Services —Lucknow, Uttar Pradesh
- ₹6,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
14d
Assistant Manager Sales ( in Solar Industry )
Esunscope solar pvt. ltd —Lucknow, Uttar Pradesh
- ₹2,00,000 - ₹5,00,000 a year
- Full-time
- Engineering
- Microsoft Office
- Business development
- Health insurance
Quick apply
Assistant Sales Manager
tek shivan inspiring —Lucknow, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick apply
Business Development Manager (BDM)
Digi Epitome Technology —Lucknow, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Marketing
- Business development
- Presentation skills
Quick apply
Area Sales Manager
Nature Grid Energy —Lucknow, Uttar Pradesh
- ₹2,40,000 - ₹4,80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter assistance
- Health insurance
Quick apply
Sales Manager
HLBR Corp —Lucknow, Uttar Pradesh
- ₹35,000 - ₹55,000 a month
- Full-time
- Sales
- Business development
- Analysis skills
Quick apply
Assistant Manager Room Service
Hilton —Lucknow, Uttar Pradesh
- Part-time
- Inventory management
- English
- Administrative experience
AGM - Circle Technology
Vodafone Idea —Lucknow, Uttar Pradesh
- Bachelor's degree
- Analytics
Genral Manager - Real Estate
360 Realtors LLP —Lucknow, Uttar Pradesh
- ₹40,000 - ₹85,000 a month
- Full-time
- Sales
- Microsoft Office
- Master's degree
Quick apply
Assistant Manager Banquet
Hilton —Lucknow, Uttar Pradesh
- Full-time
- Inventory management
- English
- Administrative experience

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Duty Manager

Marriott International, Inc -
Lucknow, Uttar Pradesh

Apply Now

Job details

Full-time
10 days ago

Qualifications

Hospitality
Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26107335
Job CategoryRooms & Guest Services Operations
LocationOpposite Indira Gandhi Pratishthan, Gate No 2, Lucknow, Uttar Pradesh, India, 226010
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

operations lead jobs in lucknow district uttar pradesh

Duty Manager

Cluster sales manager

Business Development Manager – Franchise & Business Growth

Asst. Event Sales Manager

Team Lead AR Physician Billing 22 July

Oil Territory Manager - Bazaar Sales

Assistant Outlet Manager - Food & Beverage

AGM - Sales & Marketing

Finance Controller

Business Development Manager (BDM)

Sales Head - Solar

Assistant Manager Sales ( in Solar Industry )

Assistant Sales Manager

Business Development Manager (BDM)

Area Sales Manager

Sales Manager

Assistant Manager Room Service

AGM - Circle Technology

Genral Manager - Real Estate

Assistant Manager Banquet

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