Remote Customer experience associate Jobs – 141 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
17h
Associate Product Manager (APM)
Bling —Remote
- ₹5,92,993.59 - ₹15,56,791.91 a year
- Full-time
- Remote
- Computer Science
- Engineering
- SQL
- Flexible schedule
Quick apply
16h
Customer Service Assistant
Vijay Enterprises —Remote
- ₹11,000 - ₹20,000 a month
- Part-time
- Remote
- Master's degree
- Bachelor's degree
- Communication skills
- Work from home
- Flexible schedule
Quick apply
16h
Production Support Analyst
Endpoint Clinical —Remote
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
10h
Business Development Associate
In2In Global —Remote
- ₹8,000 a month
- Full-time
- Remote
- Sales
- English
- Business development
- Work from home
Quick apply
2d
Learning Programs Specialist (1 year Contract)
Alteryx —Remote
- Full-time
- Remote
- Organizational skills
- Communication skills
11d
Operational Engineer1 - Citrix
CSG —Remote
- Email
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Work from home
Associate Manager – SEO
vSplash Techlabs —Remote
- Email
- Remote
- AI
Quick apply
Product Marketing Associate I
HighLevel —Remote
- Remote
- Project management
- Organizational skills
- APIs
Business Development Associate
Tech vedhu —Remote
- ₹12,000 - ₹15,000 a month
- Full-time
- Remote
- Sales
- Customer service
- English
- Work from home
Quick apply
Regulatory Compliance Officer
Megaport —Remote
- Full-time
- Remote
- Oracle
- AI
Assistant Manager SD - Colocation O&M
Sterlite electric ltd —Remote
- ₹50,000 - ₹80,000 a month
- Full-time
- Remote
- Microsoft Excel
- Schematics
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
Business Development Associate (BDA) — B2B SaaS Sales
Coreveriq —Remote
- ₹11,529.06 - ₹40,970.57 a month
- Full-time
- Remote
- Sales
- Marketing
- Business development
- Flexible schedule
Quick apply
REMOTE COSMETIC INGREDIENTS SALES ASSOCIATE (GLOBAL)
INFINITEE INDIA NATURALS AND SYNTHETICS PRIVATE LIMITED —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- Diploma
- Commuter assistance
- Health insurance
Quick apply
9d
Assistant Manager - Business Development , North (F/M/D)
SurTec Chemicals India Pvt. Ltd. —Remote
- Remote
- B.Sc
- Engineering
- Master's degree
12d
Client Service Team Lead - Luxury Travel
Fresh Prints —Remote
- ₹1,200 - ₹1,600 a month
- Full-time
- Remote
- Hospitality
- Mentoring
- Leadership
Quick apply
Systems Analyst I
CSG —Remote
- Email
- Remote
- Oracle
- Software troubleshooting
- ERP systems
- Work from home
12d
Sales & Marketing Intern
Bellgo Private Limited —Remote
- ₹5,000 - ₹8,000 a month
- Part-time
- Remote
- English
- Computer skills
- Internship
- Work from home
Quick apply
Sales Associate
Talentgum —Remote
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Remote
- Sales
- Public speaking
- Communication skills
Quick apply
Executive - Sales and Technical Services (F/M/D)
SurTec Chemicals India Pvt. Ltd. —Remote
- Remote
- B.Sc
- Bachelor's degree
12d

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customer experience associate jobs near remote

MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
17 hours ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

customer experience associate jobs in remote

MFT - Associate Support Analyst

Associate Product Manager (APM)

Customer Service Assistant

Production Support Analyst

Business Development Associate

Learning Programs Specialist (1 year Contract)

Operational Engineer1 - Citrix

Associate Manager – SEO

Product Marketing Associate I

Business Development Associate

Regulatory Compliance Officer

Assistant Manager SD - Colocation O&M

Business Development Associate (BDA) — B2B SaaS Sales

REMOTE COSMETIC INGREDIENTS SALES ASSOCIATE (GLOBAL)

Assistant Manager - Business Development , North (F/M/D)

Client Service Team Lead - Luxury Travel

Systems Analyst I

Sales & Marketing Intern

Sales Associate

Executive - Sales and Technical Services (F/M/D)

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