About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
The Deputy General Manager (Deputy GM) — India Operations is a senior leadership role designed to support the General Manager in driving the overall performance, culture, and compliance of Fictiv's India hub. The Deputy GM acts as the GM's primary operational partner, ensuring the day-to-day execution of business objectives across Bengaluru and serving as the acting senior leader in the GM's absence.This role demands an individual who is equally adept at operational execution and people leadership — someone who can drive accountability across a cross-functional team, champion Fictiv's values and standards, and proactively identify and resolve issues before they escalate. The Deputy GM will work closely with functional managers across all disciplines to ensure the India hub operates as a cohesive, high-performing, and compliant entity.
You will report to the General Manager-India.
- Support the GM in setting and sustaining the tone, culture, and ethical standards across the India hub, ensuring Fictiv's core values are upheld at every level.
- Act as a visible and accessible leader for the India team — championing engagement, transparency, and accountability.
- Assist in providing strategic direction and operational communication to achieve business results and operating plan goals
- Serve as Acting GM in the absence of the General Manager, ensuring leadership continuity and decision-making authority.
- Actively build and leverage internal and external networks to support Fictiv's business objectives and relationships.
Financial Management
- Monitor and manage regional expenses in alignment with approved budgets, flagging variances and recommending corrective actions.
- Support the GM in presenting budget proposals and financial performance reviews to global leadership.
Operations Management
Support the GM in organising hub activities to drive performance across key business metrics, including:
- Employee retention and engagement
- Revenue growth and on-time, in-full (OTIF) order delivery
- Tracking of Gross Profit— actual
- Customer satisfaction
- HT opportunities conversion
- Drive cross-functional coordination to ensure the India hub operates in alignment with the 'Driving One' philosophy — standardised processes, procedures, and work instructions consistent with other Fictiv regions, while accommodating necessary localisation.
- Proactively identify operational bottlenecks and inefficiencies, proposing and implementing sustainable process improvements.
- Collaborate with functional teams to pave the way for automation and consistent customer outcomes.
- Lead and support operational reviews, performance cadences, and business planning cycles.
Desired Traits
- 12–18 years of progressive leadership experience, with at least 3–5 years in a senior operations within a global or multinational organisation.
- Proven experience managing large, cross-functional teams across multiple locations in India.
- Demonstrated ability to operate effectively in a matrixed organisation, influencing without direct authority.
- Strong financial acumen — experience managing budgets, P&L exposure, and cost control.
- Excellent track record of driving operational excellence, process standardisation, and KPI performance.
- Experience in technology-enabled manufacturing, supply chain, programme management, or related industries preferred.
- Demonstrated commitment to ethics, compliance, and people-first leadership.
- Exposure to or experience in digital manufacturing in a complex, fast-growing organisation.
- Familiarity with Indian labour laws, statutory compliance, and regulatory frameworks.
- Experience collaborating with global headquarters in the US or equivalent international regions.
- Provident Fund
- Mediclaim for self and immediate family (Parents or In-laws)
- Group Personal Accident Policy
- And much, much more!
Interested in learning more? We look forward to hearing from you soon.
We're actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an 'always learning' mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
