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Sr Benefits Specialist

GCC India
Hyderabad, Telangana

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Job details

Full-time
19 hours ago

Qualifications

Benefits administration
Microsoft Excel
Master's degree
Bachelor's degree
Human resources
Business Administration
Human Resources
MBA
Communication skills

Full job description

Where Ambition Meets Innovation

At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.

Join us as we create something extraordinary together.

The Sr. Benefits Administration Specialist will support the scalable, accurate, and employee-centric delivery of benefits for LPL Financial in Hyderabad. As the organization grows, this role will provide disciplined day-to-day administration across benefit programs, enrollments, employee life-cycle changes, vendor coordination, query resolution, controls, reporting, and communications. The role will serve as a key operational link among employees, Total Rewards, People Operations, Payroll, Finance, Procurement, Legal/Compliance, technology teams, and external benefit partners. The individual will combine strong execution, service orientation, data discipline, and risk awareness to deliver a reliable employee experience while protecting data confidentiality and supporting effective governance.

Responsibilities

Benefits Administration & Employee Lifecycle

Support employee benefits administration, including enrollments, claims, renewals, and employee lifecycle updates.
Maintain accurate benefits records, documentation, and data across relevant systems.

Employee Support & Stakeholder Coordination

Provide guidance and support for employee benefits-related queries and requests.
Work collaboratively with vendors, insurers, Payroll, HR, and Total Rewards teams to address employee and operational needs.

Vendor Management & Compliance

Assist in coordinating with benefit providers to support effective service delivery.
Support compliance activities, audits, reconciliations, and adherence to established policies and procedures.

Reporting & Continuous Improvement

Prepare benefits-related reports and help monitor program utilization and service metrics.
Contribute to process enhancements and initiatives that support employee experience and operational efficiency.

Projects & Collaboration

Participate in benefit renewals, annual enrollment activities, system updates, and program implementations.
Partner with HR, Payroll, Finance, and other teams to support a consistent Total Rewards experience.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

Bachelor's degree in Human Resources, Business Administration, Commerce, Finance, or a related field; an MBA or relevant postgraduate qualification is preferred.
Approximately 3-7 years of progressive experience in benefits administration, Total Rewards operations, HR shared services, HR operations, payroll coordination, or a related area
Familiarity with employee benefits administration, HR operations, payroll processes, vendor coordination, and employee support.
Proficiency in Microsoft Excel and HR systems, with the ability to work with data, maintain accuracy, and handle confidential information appropriately.
Good communication and interpersonal skills, with the ability to explain benefits processes clearly and effectively.
Ability to manage multiple priorities and work collaboratively in a dynamic and evolving environment.
Exposure to GCC setup and growth environments in India, particularly Hyderabad, would be an advantage.

Preferences:·

Experience supporting health insurance, outpatient or medical reimbursement, life and accident insurance, wellness, retirement, leave-linked benefits, childcare/daycare, or other India employee benefit programs.
Experience working with insurers, brokers, third-party administrators, and benefit technology platforms, including SLA and escalation management.
Experience with benefit renewals, audits, reconciliations, reporting, employee communications, and process improvement.
Exposure to financial services, a GCC, or another high-growth and control-oriented environment is preferred.

Core Competencies:

Understanding of employee benefits administration and related processes.
Ability to provide employee support and handle benefit-related queries effectively.
Attention to detail with a focus on data accuracy, documentation, and process compliance.
Ability to use Excel, HR systems, and reports to support decision-making and process improvements.
Good stakeholder management skills with the ability to collaborate across teams and external partners.
Awareness of compliance, data privacy, and confidentiality requirements.
Effective communication skills with the ability to explain benefits and processes clearly.
Strong teamwork, ownership, and ability to manage multiple priorities in a dynamic environment.

Working Conditions:

Candidates should be flexible to work across shifts, including U.S. business hours, based on business requirements

LPL Global Business Services, LLP - PRIVACY POLICY

Apply Now

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