Sr. Project Manager
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Sr. Principal Consultant SFDC QA Tester highly experienced Senior Salesforce Quality Analyst (QA Tester) with strong experience in Salesforce testing and US Pharmacy/Healthcare domain. The candidate will be responsible for ensuring the quality reliability and regulatory compliance of Salesforce applications supporting pharmacy business processes. This role requires close collaboration with business stakeholders Salesforce developers and product teams across the SDLC in an Agile environment. Responsibilities: - Analyze business requirements user stories and functional specifications related to Salesforce applications. - Design develop and execute test cases test scenarios and test scripts for Salesforce configurations and customizations. - Perform functional regression integration system and UAT testing for Salesforce (Sales Cloud Service Cloud Health Cloud if applicable). - Validate Apex Lightning Web Components (LWC) workflows flows validation rules and integrations. - Execute data validation and backend testing using SOQL Salesforce reports and dashboards. - Conduct API and integration testing for Salesforce integrations with downstream/upstream systems (PBM claims eligibility formulary third-party vendors). - Identify log track and retest defects using tools like JIRA / Azure Dev Ops. - Ensure test coverage across releases and support release sign-offs. - Validate Salesforce workflows supporting pharmacy business processes such as: - Claims processing - Formulary management - Prior authorization - Eligibility & benefits - Provider/member interactions - Ensure compliance with US healthcare regulations including HIPAA and pharmacy compliance standards. - Develop and maintain automation test scripts using tools such as Selenium Provar Playwright or equivalent. - Continuously improving QA processes test strategies and documentation.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS)
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Technology Delivery Management
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
